Aces High Bulletin Board

Help and Support Forums => Technical Support => Topic started by: TSgt on December 23, 2009, 10:42:07 PM

Title: New laptop won't run AH??
Post by: TSgt on December 23, 2009, 10:42:07 PM
Trying to run AH on my new laptop and no dice.. It trys to boot up, but only gets to a blank screen before throwing up the "AHexe has stopped working..." message. Full DxDiag is available for me to email, but I'll go ahead and post the system and video specs here. Thanks ahead of time for the help!

System Information
------------------
Time of this report: 12/23/2009, 22:21:23
       Machine name: SCOTTELAPTOP
   Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7600) (7600.win7_rtm.090713-1255)
           Language: English (Regional Setting: English)
System Manufacturer: Gateway                         
       System Model: MD2419U                         
               BIOS: Rev 1.0                 
          Processor: AMD Athlon(tm) X2 Dual-Core QL-65 (2 CPUs), ~2.1GHz
             Memory: 3072MB RAM
Available OS Memory: 2814MB RAM
          Page File: 1277MB used, 4349MB available
        Windows Dir: C:\Windows
    DirectX Version: DirectX 11
DX Setup Parameters: Not found
   User DPI Setting: Using System DPI
 System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
     DxDiag Version: 6.01.7600.16385 64bit Unicode

Display Devices
---------------
          Card name: ATI Radeon HD 3200 Graphics                 
       Manufacturer: ATI Technologies Inc.
          Chip type: ATI display adapter (0x9612)
           DAC type: Internal DAC(400MHz)
         Device Key: Enum\PCI\VEN_1002&DEV_9612&SUBSYS_0701107B&REV_00
     Display Memory: 1404 MB
   Dedicated Memory: 253 MB
      Shared Memory: 1151 MB
       Current Mode: 1366 x 768 (32 bit) (60Hz)
       Monitor Name: Generic PnP Monitor
      Monitor Model: unknown
         Monitor Id: AUO10EC
        Native Mode: 1366 x 768(p) (60.114Hz)
        Output Type: Internal
        Driver Name: atiumd64.dll,atidxx64.dll,atiumdag,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver File Version: 8.14.0010.0697 (English)
     Driver Version: 8.650.0.0
        DDI Version: 10
       Driver Model: WDDM 1.1
  Driver Attributes: Final Retail
   Driver Date/Size: 8/13/2009 04:49:40, 4629504 bytes
        WHQL Logo'd: Yes
    WHQL Date Stamp:
  Device Identifier: {D7B71EE2-D552-11CF-7271-0B27A1C2C535}
          Vendor ID: 0x1002
          Device ID: 0x9612
          SubSys ID: 0x0701107B
        Revision ID: 0x0000
 Driver Strong Name: oem12.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_RS780M:8.650.0.0:pci\ven_1002&dev_9612&subsys_0701107b
     Rank Of Driver: 00E60001
        Video Accel: ModeMPEG2_A ModeMPEG2_C

TSgt Eidson
Title: Re: New laptop won't run AH??
Post by: Skuzzy on December 24, 2009, 06:18:33 AM
Need to see the rest of it.
Title: Re: New laptop won't run AH??
Post by: TSgt on December 24, 2009, 10:02:28 AM
Email sent. Thanks Skuzzy!

TSgt Eidson
Title: Re: New laptop won't run AH??
Post by: TSgt on December 24, 2009, 05:54:30 PM
Update: laptop runs AH stable now!

I was messing around with turning some services off to try and free up some resources and found out that if I turn off "themes" for some reason AH boots right up! Just for giggles I tried turning off other services but leaving "themes" on, and no dice.. same problem. AH only boots up with "themes" turned off. weird?? Anyone have an explanation for this one? Also.. does anyone know a good way to optimize windows 7. Right now the computer is eating up about 897mb of resources, but I remember vista was using about 500mb of ram to run. Windows 7 is suppose to be more efficent right? I'm sure there is something that I don't understand... HELP!!!!
Title: Re: New laptop won't run AH??
Post by: phatzo on December 28, 2009, 08:49:39 PM
try Iobit game booster its free and works
Title: Re: New laptop won't run AH??
Post by: Skuzzy on December 29, 2009, 06:11:16 AM
Disabling Themes also disable the Aero desktop.  Not a bad idea for a laptop anyway.