Aces High Bulletin Board

Help and Support Forums => Technical Support => Topic started by: Skulls22 on December 28, 2009, 07:25:08 PM

Title: Can't log in...
Post by: Skulls22 on December 28, 2009, 07:25:08 PM

So, I click Quit on the clipboard and go to the lobby. Then, Instantly, it says "Invalid username or password"

So, I re-enterd my user name and password. Same thing.
I re-sent my password, checked it out, typed it in, same thing.

What's wrong?

Title: Re: Can't log in...
Post by: Skuzzy on December 29, 2009, 09:25:04 AM

I need you to email your login ID to me.  DO NOT POST IT!

Title: Re: Can't log in...
Post by: Skulls22 on December 29, 2009, 08:25:52 PM

It got fixed. Thanks ah staff!

Title: Re: Can't log in...
Post by: Lastalive2day94 on January 05, 2010, 11:02:00 PM

I'm actually having the same problem... i've changed passwords thinking something was wrong, but 3 different passwords had the same result... I try to log in on the "Online Arena's" and it says, "Invalid Username or password" (Or invalid Login id w/e it would say). Help would be good, as I am still on the 2 week trial. Thanks!

I can play in "Offline Practice" and it works fine, just logging in to the Arena's is giving me trouble.

Title: Re: Can't log in...
Post by: Skuzzy on January 06, 2010, 06:10:40 AM

You need to email billing@hitechcreations.com.  Be sure to tell her your account login ID so she can lookup the account and get the information back to you.