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Help and Support Forums => Technical Support => Topic started by: HellFire on January 10, 2010, 11:39:12 PM

Title: Trojan win32 Generic
Post by: HellFire on January 10, 2010, 11:39:12 PM
Hello every1, am in dire need of ur assistance, had company with preteens visiting today, their wish was to be on my PC, I let them & later
caught them watching porn.  Had their parents talk to them & they logged off.

To be on the safe side I ran my pc checking for malware on "Malware-
bytes'Anti-Malware (MBAM) program" discovered a trojan was domiciled in my computer ... also was UNABLE to run Malware due to an error code.

Trojan in question:  "Trojan win32 generic"... How do I get rid of it??
Thx for ur kind assistance.

Title: Re: Trojan win32 Generic
Post by: Obie303 on January 11, 2010, 02:39:54 AM
First off, what do you have for a system?  XP, Vista, 7???  I can help with XP. 

Hopefully, you have a good anti-virus program (avast is one of the best I've found for malware).  If not, try and download it from the internet.  It's free.  f you can't download it, try and log on to the net in safe mode.  Try that.  Run a thorough scan.  Archive files too.  That should do the trick.  Avast will prompt you to fix, delete, or quarantine the virus.  I'd put it in quarantine for now. 

Another fix might be to try and use one of your restore points in Windows.  I know that XP uses them.  It will bring your pc back to a previous date and removed any files that were loaded after that date.  For example, the pc automatically sets the restore points.  Lets say your system's restore points were Thursday, Friday, Saturday, and Sunday.  You got the malware on Saturday.  You can pick a restore point from Friday and any files that were downloaded onto your system AFTER Friday will be wiped.

Before you mess with the restore point, try and load avast.  Any other operating system, maybe somebody else can offer advice.  XP is all I know.

Good luck,
Obie
Title: Re: Trojan win32 Generic
Post by: Heater on January 11, 2010, 02:58:24 AM
Trojan hunter
Title: Re: Trojan win32 Generic
Post by: WarnersWorld on January 11, 2010, 05:46:09 AM
Microsoft now do quite good free Virus protection.

go to

http://www.microsoft.com/Security_Essentials/

and download and run  full check on all your drives
Title: Re: Trojan win32 Generic
Post by: MutleyBR on January 11, 2010, 01:55:58 PM
Hello every1, am in dire need of ur assistance, had company with preteens visiting today, their wish was to be on my PC, I let them & later
caught them watching porn.  Had their parents talk to them & they logged off.

To be on the safe side I ran my pc checking for malware on "Malware-
bytes'Anti-Malware (MBAM) program" discovered a trojan was domiciled in my computer ... also was UNABLE to run Malware due to an error code.

Trojan in question:  "Trojan win32 generic"... How do I get rid of it??
Thx for ur kind assistance.



Did you try making a boot CD, with MBAM installed and run it from there?

Mutley
Title: Re: Trojan win32 Generic
Post by: HellFire on January 12, 2010, 02:20:08 AM
Obie303:

Thx much for ur detailed help & instructions, followed ur recommenda-
tions & downloaded "Avast".  Ran thorough scan, trojan identified I
placed it in quarantine.  Since then everything is fine.

Thx likewise for the rest of u for ur advice & urls.  Sincerely appreciate
ur courtesies & assistance.

Gratefully,

Hellfire
Title: Re: Trojan win32 Generic
Post by: Obie303 on January 12, 2010, 02:37:47 AM
Your welcome.  Glad it worked out.   :aok
Title: Re: Trojan win32 Generic
Post by: MutleyBR on January 12, 2010, 11:42:08 AM
Obie303:

Thx much for ur detailed help & instructions, followed ur recommenda-
tions & downloaded "Avast".  Ran thorough scan, trojan identified I
placed it in quarantine.  Since then everything is fine.

Thx likewise for the rest of u for ur advice & urls.  Sincerely appreciate
ur courtesies & assistance.

Gratefully,

Hellfire


Glad your problem is solved! :aok

Now, if you don´t use them already, try to get these:

Crap Cleaner;

Spybot Search & Destroy, this one I bet you have there. I use mainly because it continually adds known malware addresses to your HOSTS file preventing you from opening those pages;

WinPatrol(free edition) , protects some browser and system areas;

Sandboxie(free), you browse in a virtual sandbox, when you're done browsing, this "sandbox" is deleted. Doing all my browsing using this one;

Firefox Browser with "NoScript", "Safecache" and "Safehistory" plugins;

Mailwasher Pro(paid) this one allows you to see all your e-mails and kill what you don't want or think is dangerous, at the server. You never download spam or phishing to your computer. This one saves me a lot of time and trouble, worth every cent;

And Google for [ boot CD ], and prepare one and have it ready, in case you need it.

Mutley :salute


Title: Re: Trojan win32 Generic
Post by: HellFire on January 12, 2010, 06:14:26 PM
Cheers MutleyBR  :)

Thx much for ur suggestions, I do have CCleaner 2.27, Firefox+ addons,
Avira Antivirus Personal (free).  Cogitating as to whether I need Sand-
boxie, Spybot S&D &/or WinPatrol.

As a matter of fact Avira found another Trojan in my Downloads Folder
which was quickly quarantined  :aok
Title: Re: Trojan win32 Generic
Post by: guncrasher on January 14, 2010, 12:29:33 AM
I could not locate the safecache and safehistory plugins any ideas?

semp
Title: Re: Trojan win32 Generic
Post by: TequilaChaser on January 14, 2010, 12:55:32 AM
I could not locate the safecache and safehistory plugins any ideas?

semp

FireFox Plug Ins:

"NoScript" Plug In Download Link:
https://addons.mozilla.org/en-US/firefox/downloads/latest/722/addon-722-latest.xpi?src=search


"Safecache version 0.9" Plug In Download Link:
https://addons.mozilla.org/en-US/firefox/downloads/latest/1474/addon-1474-latest.xpi?src=search


"Safehistory version 0.8" Plug In Download Link:
https://addons.mozilla.org/en-US/firefox/downloads/latest/1502/addon-1502-latest.xpi?src=search



edit: the FireFox "addons.mozilla website download links above do not have the newest versions  of SafeHistory & Safe Cache... Mutleys direct webpages  have DL links of the newest versions which are Safecache 1.0   and SafeHistory 0.9


hope this helps
Title: Re: Trojan win32 Generic
Post by: MutleyBR on January 14, 2010, 12:58:39 AM
I could not locate the safecache and safehistory plugins any ideas?

semp

They´re projects from Stanford University Computer Science Department:

SafeCache:

http://www.safecache.com/ (http://www.safecache.com/)

SafeHistory:

http://www.safehistory.com/ (http://www.safehistory.com/)

Mutley