Aces High Bulletin Board
Help and Support Forums => Aces High Bug Reports => Topic started by: lyric1 on April 08, 2010, 01:10:22 AM
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I have a DELL XPS9000 It has Windows7 home premium & it was a replacement under warranty that I got back in December of last year. I can not get the film viewer to work at all from the time I loaded the game into this PC & have no clue how to remedy it.
I waited for the current patches & that still didn't fix the problem I have dumped the game out & down loaded the game from scratch & still the problem exists. When the film will work & only for a second or two the sky is blue all the terrains are either white or all black. I took some photos of the screen showing the message I always receive. So any help will be great thanks.
Oh & Windows has never given me a solution bye the way.
(http://i1002.photobucket.com/albums/af142/barneybolac/100_9877.jpg)
(http://i1002.photobucket.com/albums/af142/barneybolac/100_9878.jpg)
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A DXDIAG output would be helpful.
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You clearly know better Skuzz, but didn't at one point it get mentioned you need the terrain files the film was recorded on to watch the film? So if it was filmed on Trinity you need to have Downloaded Trinity to watch the film or the viewer crashes?
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It should not crash if you do not have the terrain. It should simply show a blank screen.
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A DXDIAG output would be helpful.
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A DXDIAG output would be helpful.
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A DXDIAG output would be helpful.
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Do you want all of it Skuzzy? or is this enough? Also noticed it mentioned 32bit should it not be 64 for Windows7? Also the date & time is wrong even though I just did it.
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According to that DXDIAG output, your computer is not running Windows 7. If it is, you posted the wrong DXDIAG output as the version that generated that output was 9.0c, which is XP. Windows 7 uses DirectX 11, not 9.c.
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Lets try again now that I know what I am doing & thank you Skuzzy.
------------------
System Information
------------------
Time of this report: 4/8/2010, 13:00:54
Machine name: RODNEY-PC
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7600) (7600.win7_rtm.090713-1255)
Language: English (Regional Setting: English)
System Manufacturer: DELL Inc.
System Model: Studio XPS 435T/9000
BIOS: Default System BIOS
Processor: Intel(R) Core(TM) i7 CPU 920 @ 2.67GHz (8 CPUs), ~2.7GHz
Memory: 12288MB RAM
Available OS Memory: 12278MB RAM
Page File: 2952MB used, 21603MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7600.16385 64bit Unicode
------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Sound Tab 3: No problems found.
Sound Tab 4: No problems found.
Input Tab: No problems found.
--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)
---------------
Display Devices
---------------
Card name: NVIDIA GeForce GTX 285
Manufacturer: NVIDIA
Chip type: GeForce GTX 285
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_05E3&SUBSYS_0C7319F1&REV_A1
Display Memory: 4077 MB
Dedicated Memory: 1005 MB
Shared Memory: 3071 MB
Current Mode: 1280 x 1024 (32 bit) (75Hz)
Monitor Name: Dell 2407WFP (Digital)
Monitor Model: DELL 2407WFP
Monitor Id: DELA017
Native Mode: 1920 x 1200(p) (59.950Hz)
Output Type: DVI
Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver File Version: 8.17.0011.9621 (English)
Driver Version: 8.17.11.9621
DDI Version: 10
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 1/12/2010 00:03:33, 11862120 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71E3E-46A3-11CF-D45F-782C1FC2C535}
Vendor ID: 0x10DE
Device ID: 0x05E3
SubSys ID: 0x0C7319F1
Revision ID: 0x00A1
Driver Strong Name: oem39.inf:NVIDIA_SetA_Devices.NTamd64.6 .1:Section003:8.17.11.9621:pci\ven_10de&dev_05e3
Rank Of Driver: 00E62001
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C
Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalSt retch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalSt retch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalSt retch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalSt retch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
D3D9 Overlay: Supported
DXVA-HD: Supported
DDraw Status: Enabled
D3D Status: Enabled
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D3D9 Overlay: Supported
DXVA-HD: Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
-------------
Sound Devices
-------------
Description: Headset Earphone (3- Logitech USB Headset)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: USB\VID_046D&PID_0A02&REV_1013&MI_00
Manufacturer ID: 65535
Product ID: 65535
Type: WDM
Driver Name: USBAUDIO.sys
Driver Version: 6.01.7600.16385 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 7/13/2009 20:06:32, 109568 bytes
Other Files:
Driver Provider: Microsoft
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Description: Speakers (Creative SB X-Fi)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: PCI\VEN_1102&DEV_000B&SUBSYS_00441102&REV_03
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: ctaud2k.sys
Driver Version: 6.00.0001.1323 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 7/29/2009 03:18:40, 698584 bytes
Other Files:
Driver Provider: Creative
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Description: SPDIF Out (Creative SB X-Fi)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: PCI\VEN_1102&DEV_000B&SUBSYS_00441102&REV_03
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: ctaud2k.sys
Driver Version: 6.00.0001.1323 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 7/29/2009 03:18:40, 698584 bytes
Other Files:
Driver Provider: Creative
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Description: Digital Audio (HDMI) (Creative SB X-Fi)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: PCI\VEN_1102&DEV_000B&SUBSYS_00441102&REV_03
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: ctaud2k.sys
Driver Version: 6.00.0001.1323 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 7/29/2009 03:18:40, 698584 bytes
Other Files:
Driver Provider: Creative
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
---------------------
Sound Capture Devices
---------------------
Description: Headset Microphone (3- Logitech USB Headset)
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: USBAUDIO.sys
Driver Version: 6.01.7600.16385 (English)
Driver Attributes: Final Retail
Date and Size: 7/13/2009 20:06:32, 109568 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF
Description: Digital-In (Creative SB X-Fi)
Default Sound Capture: No
Default Voice Capture: No
Driver Name: ctaud2k.sys
Driver Version: 6.00.0001.1323 (English)
Driver Attributes: Final Retail
Date and Size: 7/29/2009 03:18:40, 698584 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF
-------------------
DirectInput Devices
-------------------
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a
Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a
Device Name: Microsoft eHome Infrared Transceiver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x045E, 0x006D
FF Driver: n/a
Device Name: Microsoft eHome Infrared Transceiver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x045E, 0x006D
FF Driver: n/a
Device Name: Microsoft eHome Infrared Transceiver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x045E, 0x006D
FF Driver: n/a
Device Name: Microsoft eHome Infrared Transceiver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x045E, 0x006D
FF Driver: n/a
Device Name: Logitech USB Headset
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0x0A02
FF Driver: n/a
Device Name: CH Pro Throttle USB
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x068E, 0xC0F1
FF Driver: n/a
Device Name: CH Fighterstick USB
Attached: 1
Controller ID: 0x1
Vendor/Product ID: 0x068E, 0xC0F3
FF Driver: n/a
Device Name: Saitek Pro Flight Rudder Pedals
Attached: 1
Controller ID: 0x2
Vendor/Product ID: 0x06A3, 0x0763
FF Driver: n/a
Poll w/ Interrupt: No
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Does the game work? Do you have the terrains loaded that the film viewer needs for the film? Is the film from a n older version of the game? Are you running the film viewer from a desktop shortcut?
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Does the game work? Do you have the terrains loaded that the film viewer needs for the film? Is the film from a n older version of the game? Are you running the film viewer from a desktop shortcut?
I am not sure about the terrrains being loaded? Would it not be loaded if you download the game from scratch & have that being done twice I don't know? The game works fine only issue is film viewer. No desktop shortcut is being used I just tried filming & pulled up film viewer from all programs list & it didn't work & tried a desktop shortcut just now & that won't work either. Some films are older revisions they don't work just as the ones I filmed a short time ago.
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I have the same problem. I have AH setup on a separate drive and I am trying to watch new films but I am just trying to open the film viewer and I am not double-clicking a film. I have the offline terrain set to the same as the film was made on. There are no more than a half-dozen films in the film folder.
Film viewer worked up until patch 5-6 and now 7.
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RGR same here, nothing new except the patches. It crashes immediately (before trying to view anything).
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mine crashes as well.... :(
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yep same here was fine as of yesterday now as soon as it trys to open it closes itself sayin the same as stated before..... :(
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Same here, film viewer won't open after recent patches and Mission Editor also doesn't open. I am using Windows Vista.
<S> to all the techs
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Yesterday my fim viewer worked fine. Today it crashes on start up.
Crash details:
Problem signature:
Problem Event Name: APPCRASH
Application Name: ahfilm.exe
Application Version: 0.0.0.0
Application Timestamp: 4bbdef30
Fault Module Name: ahfilm.exe
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 4bbdef30
Exception Code: c0000005
Exception Offset: 0005837b
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e 789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e 789
System Info:
System Information
------------------
Time of this report: 4/9/2010, 21:23:38
Machine name: BILLSPC
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7600) (7600.win7_rtm.090713-1255)
Language: English (Regional Setting: English)
System Manufacturer: HP-Pavilion
System Model: NY545AA-ABA p6210y
BIOS: BIOS Date: 09/08/09 15:16:20 Ver: 5.18
Processor: AMD Athlon(tm) II X4 620 Processor (4 CPUs), ~2.6GHz
Memory: 6144MB RAM
Available OS Memory: 5888MB RAM
Page File: 1357MB used, 10415MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: 96 DPI (100 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7600.16385 64bit Unicode
Display Devices
---------------
Card name: NVIDIA GeForce 9100
Manufacturer: NVIDIA
Chip type: GeForce 9100
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_0847&SUBSYS_2A81103C&REV_A2
Display Memory: 2927 MB
Dedicated Memory: 239 MB
Shared Memory: 2687 MB
Current Mode: 1680 x 1050 (32 bit) (59Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: Acer AL2216W
Monitor Id: ACRAD74
Native Mode: 1680 x 1050(p) (59.954Hz)
Output Type: HD15
Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver File Version: 8.15.0011.8640 (English)
Driver Version: 8.15.11.8640
DDI Version: 10
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 7/18/2009 05:41:00, 9490944 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71E3E-4B07-11CF-4C52-8A0A02C2C535}
Vendor ID: 0x10DE
Device ID: 0x0847
SubSys ID: 0x2A81103C
Revision ID: 0x00A2
Driver Strong Name: oem3.inf:NVIDIA_SetA_Devices.NTamd64.6 .1:Section003:8.15.11.8640:pci\ven_10de&dev_0847&subsys_2a81103c
Rank Of Driver: 00E60001
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C
-
My film veiwer was working up until patch 7 here most recently.
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mine too. all was good until the patch today.
Also, my P51D in mid flight just locked up and rolled over for no apparent reason. It was like the game didn't reconize the joystick.
There be a bug about.
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:banana: :banana:SAME :banana: :banana:
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I'm glad im not the only one. Mine is messing up on start up.
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same as ^
-
film viewer doesn't work with new patch either:
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Yep, and I have a couple of good ones I want to watch! :cry :)
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My film viewer worked yesturday before the last patch. Since the last patch it is not working. I am running windows 7.
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Mine crashes as well, I am using Vista. It worked fine before the new downloads.
------------------
System Information
------------------
Time of this report: 10/30/2009, 01:49:21
Machine name: GLENN-PC
Operating System: Windows Vista™ Home Premium (6.0, Build 6002) Service Pack 2 (6002.vistasp2_gdr.090803-2339)
Language: English (Regional Setting: English)
System Manufacturer: alienware
System Model: Area-51 m9750
BIOS: Default System BIOS
Processor: Intel(R) Core(TM)2 CPU T5500 @ 1.66GHz (2 CPUs), ~1.7GHz
Memory: 3070MB RAM
Page File: 864MB used, 5485MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 10
DX Setup Parameters: Not found
DxDiag Version: 6.00.6001.18000 32bit Unicode
------------
DxDiag Notes
------------
Display Tab 1: The file nvd3dum.dll,nvwgf2um.dll is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL). You may be able to get a WHQL logo'd driver from the hardware manufacturer.
Sound Tab 1: The file RTKVHDA.sys is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL). You may be able to get a WHQL logo'd driver from the hardware manufacturer.
Sound Tab 2: The file RTKVHDA.sys is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL). You may be able to get a WHQL logo'd driver from the hardware manufacturer.
Input Tab: No problems found.
--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)
---------------
Display Devices
---------------
Card name: NVIDIA GeForce 8700M GT
Manufacturer: NVIDIA
Chip type: GeForce 8700M GT
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_0409&SUBSYS_2052161F&REV_A1
Display Memory: 1776 MB
Dedicated Memory: 497 MB
Shared Memory: 1279 MB
Current Mode: 1024 x 768 (32 bit) (60Hz)
Monitor: Generic PnP Monitor
Driver Name: nvd3dum.dll,nvwgf2um.dll
Driver Version: 7.15.0011.5672 (English)
DDI Version: 10
Driver Attributes: Final Retail
Driver Date/Size: 10/10/2007 02:05:00, 4943872 bytes
WHQL Logo'd: No
WHQL Date Stamp: None
Device Identifier: {D7B71E3E-4749-11CF-8763-590001C2CA35}
Vendor ID: 0x10DE
Device ID: 0x0409
SubSys ID: 0x2052161F
Revision ID: 0x00A1
Revision ID: 0x00A1
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C ModeVC1_B ModeWMV9_B ModeVC1_A ModeWMV9_A
Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalSt retch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{B338D50D-A64A-4790-AC01-475B64252A78}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalSt retch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalSt retch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{B338D50D-A64A-4790-AC01-475B64252A78}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalSt retch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalSt retch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{B338D50D-A64A-4790-AC01-475B64252A78}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalSt retch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalSt retch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{B338D50D-A64A-4790-AC01-475B64252A78}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalSt retch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{B338D50D-A64A-4790-AC01-475B64252A78}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{B338D50D-A64A-4790-AC01-475B64252A78}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{B338D50D-A64A-4790-AC01-475B64252A78}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{B338D50D-A64A-4790-AC01-475B64252A78}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{B338D50D-A64A-4790-AC01-475B64252A78}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{B338D50D-A64A-4790-AC01-475B64252A78}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
-
Film viewer will not open either by clicking a film or trying the executable. Crashes either way.
-
Continued
-------------
Sound Devices
-------------
Description: Speakers (Realtek High Definition Audio)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0885&SUBSYS_161F2052&REV_1001
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHDA.sys
Driver Version: 6.00.0001.5371 (English)
Driver Attributes: Final Retail
WHQL Logo'd: No
Date and Size: 5/8/2007 10:07:14, 1739816 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Description: Realtek Digital Output (Realtek High Definition Audio)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0885&SUBSYS_161F2052&REV_1001
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHDA.sys
Driver Version: 6.00.0001.5371 (English)
Driver Attributes: Final Retail
WHQL Logo'd: No
Date and Size: 5/8/2007 10:07:14, 1739816 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
---------------------
Sound Capture Devices
---------------------
Description: Microphone (Realtek High Definition Audio)
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: RTKVHDA.sys
Driver Version: 6.00.0001.5371 (English)
Driver Attributes: Final Retail
Date and Size: 5/8/2007 10:07:14, 1739816 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF
-
I am having the same trouble, after new update no film viewer.
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Me too. Bruk. Fix please :old:
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Same here. AHFilm doesn't work with patch 7.
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Ditto!
:frown:
:salute
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me too :cry
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Also, my P51D in mid flight just locked up and rolled over for no apparent reason. It was like the game didn't reconize the joystick.
Disregard this. I'm pretty sure I missed the stick up myself.
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Same here. Film viewer doesn´t work after patch 7. Windows XP SP3.
Mutley
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Same here. Film viewer crashes on open since patch 7 (haven't tried film viewer on patch 6 though)
WinXP pro
Asus P5Q-E
ATI Radeon 4870 512
Intel Core 2 Quad Q6600 2.4Ghz
Ocz 2x2048Megs DDR2 1066
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Mine crashes as well without even choosing a film to watch. Last week-end it was working fine so it is definately something that was just updated. I also have Windows 7 and can post the DXDiag output if needed, but I see you have a couple already.
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mine too, and I just got a new batch of films I was looking forward to watching this weekend :cry
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mine also crashes within a few seconds of trying to start up.
I see a new patch soon :D
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I guess this won't be fixed till monday now?
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I've got the latest patch and hires terrain loaded. But, the film viewer stops after the initial screen comes up and says there's a problem and it needs to shut down. I'm using Windows 7 and a desktop shortcut. Any ideas? It was working fine before the last two patches were installed. Thanks! :salute
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Two threads running over in the "Bug Report" thread. Looks like something got messed up in the update.
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Roger that. I expect Skuzzy will move this thread over there.
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Same here -- crash on trying to start ah film viewer.
Was working a week ago.
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Same here.. not working now. :(
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Same here.
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Yep
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Yep, me too.
:headscratch:
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Same here. :cry
I gotta see myself go :airplane: and then :headscratch: How'd that happen...
:salute
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Same here. :cry
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Before this last update that is crashing the film viewer on start up, I still had a number of films that were crashing the viewer.
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I really miss viewing my ahf. films :frown:
After the last game update my film viewer will not work in XP or Windows 7 :cry
Can you help?
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same here ah film viewer attempts to load and then shuts down and says close program.
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ditto here.
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Yeah I'm guessing they'll patch it on Monday. I'm itching too, i'm making a new film. :x
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joo broke it :cry
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Same!not working!
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Film Viewer not working here either. Win XP Home.
Let me know how I can help.
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I tried to watch cactuskooler's video in his thread http://bbs.hitechcreations.com/smf/index.php/topic,286852.0.html (http://bbs.hitechcreations.com/smf/index.php/topic,286852.0.html) and it didn't work for me :cry
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My film viewer was working earlier today, went on line and received the new patch and it won't work. Windows7
spammer
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Me too. Probably safe to assume no one has a working viewer. Or has anyone found a fix? :headscratch:
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mine out 2
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Same here.
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Vista home premium...me too is was working great...after updates it's broken. Maybe we just need to reload the film viewer. :salute We appreciate your hard work Skuz!
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Ditto...get error message. XP SP3 & 7 OS's (on separate internal HD's).
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All working now, thanks HTC
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Fixed in 2.18 Patch 8
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Works! :banana:
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Fixed in 2.18 Patch 8
Thanks! :aok :salute
Mutley
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Fixed in 2.18 Patch 8
Thanks Skuzzy :aok
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Works again over here, but I'm only seeing the default skins on everyone other than myself.
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You guys make me appreciate the fact, that, I get to avoid work on weekends.
Thanks Skuzzy,
spammer
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:( Nothing has changed for me just tried with new patch & a new recording & it crashes immediately. :(
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Fixed in 2.18 Patch 8
Yup, problem solved, Thanks a lot! :rock
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Older films still crash viewer
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Older films still crash viewer
That is not a bug. It is due to changes in the resources for the game which can occasionally render older films unviewable.
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It should not crash if you do not have the terrain. It should simply show a blank screen.
Perhaps it would be best if the film editor warned the user using a dialog box that he/she does not have the said terrain installed, and provide instructions on how to remedy the problem.
:cheers:
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That is not a bug. It is due to changes in the resources for the game which can occasionally render older films unviewable.
That's awful. :(
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:headscratch:
Would the availability of an older Film Viewer help MajWoody? I kinda like old stuff too :old:
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:headscratch:
Would the availability of an older Film Viewer help MajWoody? I kinda like old stuff too :old:
I guess I'll just view them on my old pc with the older version of ah I have on it. Gotta get it out & dust it off. Thx Chilli. :cheers:
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Maybe it's something on my end (?), but I haven't been able to get my viewer to work at all, with any films, since about 3 patches ago...
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Maybe it's something on my end (?), but I haven't been able to get my viewer to work at all, with any films, since about 3 patches ago...
Must be something on your end. Since a few patches ago I can even watch the old Agent 360 films that he made with the narrations.
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Must be something on your end. Since a few patches ago I can even watch the old Agent 360 films that he made with the narrations.
You were right... I did a full re-install before I posted here, with no luck. I did it again following your post, and now I'm good to go...
Thanks!