Aces High Bulletin Board
Help and Support Forums => Technical Support => Topic started by: beau32 on April 27, 2010, 07:31:56 PM
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Hey guys, hopefully I can go through this without getting everyone confused. I have a home built PC, and its been built since 2008. I have never had any problems out of AH till about 3 days ago. Now I cant go a mission (flying) without the game locking up hard and me having to reset the computer. It did it 6 times today. I would be flying along, then the game would start to studder and then lock up. Some times it would be a black screen with the sound going as if its on a loop. Then I would get a olive drab screen with the sound constant. I would have to restart the computer to get it to work again, only for the game to lock up. I am suspect that the sound card might be causing the trouble, but Im not quite sure. Hopefully someone on here can help me out. Here is my DXDIAG report.
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System Information
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Time of this report: 4/27/2010, 20:24:23
Machine name: BEAU-PC
Operating System: Windows Vista™ Home Premium (6.0, Build 6002) Service Pack 2 (6002.vistasp2_gdr.100218-0019)
Language: English (Regional Setting: English)
System Manufacturer: BIOSTAR Group
System Model: A78XA-A2T
BIOS: )Phoenix - Award WorkstationBIOS v6.00PG
Processor: AMD Phenom(tm) 9500 Quad-Core Processor (4 CPUs), ~2.2GHz
Memory: 3070MB RAM
Page File: 1832MB used, 4517MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
DxDiag Version: 7.00.6002.18107 64bit Unicode
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DxDiag Notes
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Display Tab 1: No problems found.
Sound Tab 1: The file ctaud2k.sys is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL). You may be able to get a WHQL logo'd driver from the hardware manufacturer.
Sound Tab 2: The file ctaud2k.sys is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL). You may be able to get a WHQL logo'd driver from the hardware manufacturer.
Sound Tab 3: No problems found.
Input Tab: No problems found.
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DirectX Debug Levels
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Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)
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Display Devices
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Card name: ATI Radeon HD 3800 Series
Manufacturer: ATI Technologies Inc.
Chip type: ATI Radeon Graphics Processor (0x9501)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_9501&SUBSYS_39501545&REV_00
Display Memory: 1787 MB
Dedicated Memory: 508 MB
Shared Memory: 1279 MB
Current Mode: 1280 x 1024 (32 bit) (60Hz)
Monitor: Generic PnP Monitor
Driver Name: atidxx32,atidxx64.dll,atiumdag,atiumdva,atiumd64.dll,atiumd6a.dat,atitmm64.dll
Driver Version: 7.15.0010.0119 (English)
DDI Version: 10.1
BGRA Supported: No
Driver Attributes: Final Retail
Driver Date/Size: 6/2/2008 23:25:14, 1563648 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71EE2-D641-11CF-BB74-5A19A1C2CA35}
Vendor ID: 0x1002
Device ID: 0x9501
SubSys ID: 0x39501545
Revision ID: 0x0000
Revision ID: 0x0000
Video Accel: ModeMPEG2_A ModeMPEG2_C
Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalSt retch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalSt retch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalSt retch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
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Sound Devices
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Description: Speakers (Creative SB X-Fi)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_1102&DEV_0005&SUBSYS_002C1102&REV_00
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: ctaud2k.sys
Driver Version: 6.00.0001.1283 (English)
Driver Attributes: Final Retail
WHQL Logo'd: No
Date and Size: 2/25/2008 09:46:02, 867224 bytes
Other Files:
Driver Provider: Creative
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Description: SPDIF Out (Creative SB X-Fi)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: PCI\VEN_1102&DEV_0005&SUBSYS_002C1102&REV_00
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: ctaud2k.sys
Driver Version: 6.00.0001.1283 (English)
Driver Attributes: Final Retail
WHQL Logo'd: No
Date and Size: 2/25/2008 09:46:02, 867224 bytes
Other Files:
Driver Provider: Creative
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Description: Digital Output Device (SPDIF) (High Definition Audio Device)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_1565E601&REV_1000
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: HdAudio.sys
Driver Version: 6.00.6002.18005 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 4/11/2009 01:39:51, 275456 bytes
Other Files:
Driver Provider: Microsoft
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
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---------------------
Sound Capture Devices
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Description: Microphone (3- USB Audio Device)
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: USBAUDIO.sys
Driver Version: 6.00.6002.18005 (English)
Driver Attributes: Final Retail
Date and Size: 4/11/2009 01:39:34, 98944 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF
Description: Line-In (Creative SB X-Fi)
Default Sound Capture: No
Default Voice Capture: No
Driver Name: ctaud2k.sys
Driver Version: 6.00.0001.1283 (English)
Driver Attributes: Final Retail
Date and Size: 2/25/2008 09:46:02, 867224 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF
Description: "What U Hear" (Creative SB X-Fi)
Default Sound Capture: No
Default Voice Capture: No
Driver Name: ctaud2k.sys
Driver Version: 6.00.0001.1283 (English)
Driver Attributes: Final Retail
Date and Size: 2/25/2008 09:46:02, 867224 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF
Description: Digital Input Device (SPDIF) (High Definition Audio Device)
Default Sound Capture: No
Default Voice Capture: No
Driver Name: HdAudio.sys
Driver Version: 6.00.6002.18005 (English)
Driver Attributes: Final Retail
Date and Size: 4/11/2009 01:39:51, 275456 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF
Description: Digital-In (Creative SB X-Fi)
Default Sound Capture: No
Default Voice Capture: No
Driver Name: ctaud2k.sys
Driver Version: 6.00.0001.1283 (English)
Driver Attributes: Final Retail
Date and Size: 2/25/2008 09:46:02, 867224 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF
-------------------
DirectInput Devices
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Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a
Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a
Device Name: Saitek X52 Flight Control System
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x06A3, 0x075C
FF Driver: n/a
Device Name: Saitek Pro Flight Rudder Pedals
Attached: 1
Controller ID: 0x1
Vendor/Product ID: 0x06A3, 0x0763
FF Driver: n/a
Poll w/ Interrupt: No
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USB Devices
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+ USB Root Hub
| Vendor/Product ID: 0x1002, 0x438B
| Matching Device ID: usb\root_hub
| Service: usbhub
| Driver: usbhub.sys, 4/11/2009 01:39:52, 273920 bytes
| Driver: usbd.sys, 1/20/2008 22:47:25, 7680 bytes
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Gameport Devices
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PS/2 Devices
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+ Standard PS/2 Keyboard
| Matching Device ID: *pnp0303
| Service: i8042prt
| Driver: i8042prt.sys, 1/20/2008 22:47:27, 64000 bytes
| Driver: kbdclass.sys, 1/20/2008 22:47:27, 42040 bytes
|
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
| Driver: i8042prt.sys, 1/20/2008 22:47:27, 64000 bytes
| Driver: kbdclass.sys, 1/20/2008 22:47:27, 42040 bytes
|
+ HID-compliant mouse
| Vendor/Product ID: 0x0461, 0x4D16
| Matching Device ID: hid_device_system_mouse
| Service: mouhid
| Driver: mouhid.sys, 1/20/2008 22:46:59, 19968 bytes
| Driver: mouclass.sys, 1/20/2008 22:46:59, 39992 bytes
|
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD
| Driver: termdd.sys, 4/11/2009 03:15:53, 62440 bytes
| Driver: sermouse.sys, 1/20/2008 22:46:59, 26624 bytes
| Driver: mouclass.sys, 1/20/2008 22:46:59, 39992 bytes
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Disk & DVD/CD-ROM Drives
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Drive: C:
Free Space: 347.2 GB
Total Space: 476.9 GB
File System: NTFS
Model: WDC WD5000AAKS-00A7B0 ATA Device
Drive: F:
Free Space: 99.2 GB
Total Space: 152.6 GB
File System: FAT32
Model: WDC WD16 00JB-00GVC0 USB Device
Drive: E:
Model: ATAPI DVD A DH20A4P ATA Device
Driver: c:\windows\system32\drivers\cdrom.sys, 6.00.6002.18005 (English), 4/11/2009 01:34:39, 79872 bytes
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You really need to update that ATI video card driver.
The symptoms you are describing are fairly consistent witha computer that is either over-heating, or the power supply is possibly failing.
It could also just be Vista. Vista is pretty good at corrupting itself all on it own.
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Yeah, I see the driver is 2008. I will update it now, and see what I get. Thanks for the help. I just updated to 2010, and I will se what I get. THanks Skuzzy.
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Page File: 1832MB used, 4517MB available
ouch.
that is a TON of "junk" running all the time in the background.
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It is Vista. If ReadyBoost and Superfetch is enabled, the page file is going to be filled up with a bunch of stuff within 30 minutes of the computer starting up.
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Not to sure on what to clean out, any suggestions on a good program to help get that page file number down.
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Could he use Sysclean and then defrag to clear up space?