Aces High Bulletin Board
General Forums => Hardware and Software => Topic started by: Mox on March 20, 2000, 10:25:00 AM
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I recently got my CH Products Pro USB Pedals and a F16 Combatstick (I’ll buy the Fighterstick once the USB version is out) and I could not get them to work in AH.
I spent an hour Friday evening trying to get these things to work in AH. The throttle and the joystick worked great in just about ever game BUT AH. I noticed NATEDOG was online and I asked him for some help… we tried a few things and nothing seemed to work. I asked Nate if I should just call him since it would be easier to troubleshoot via voice, and I was surprised with the answer of “Yes , just give us a call!”.
To make a long story short Dale “HiTech” talked me through several problems that took about 45mins to get the pedals and the joystick working in AH. Dale helped me on a Friday evening when he was off of work and drinking a beer. Now that’s what I call support!
Thank’s for all the help guys!
Mox
The Wrecking Crew
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That is pretty smart support. When I first started in AW and it just went to SVGA. I had all kinds of problems with a video card, can't remember the video card, but I do remember Blue Baron calling me and helping me out. I stayed with AW for many years because of that!
I have met HiTech but have never needed the kind of support you did, YET. Atleast I know customer service is alive and well here, when I do need it.
bigmac