Aces High Bulletin Board

Help and Support Forums => Technical Support => Topic started by: Zooty on May 14, 2010, 04:39:21 PM

Title: Strange, Jittery Behavior After Latest Update
Post by: Zooty on May 14, 2010, 04:39:21 PM
The game has become almost unusable after the most recent update. The mouse cursor freezes on the opening screen every couple of seconds. Same jittery behavior within the game itself. If I minimize and then maximize the window it seems to help, but still seems odd and sluggish. Everything was fine prior to the update. DXDiag below . . .

SKFatDad
Skyknights Bomber Group

 
------------------
System Information
------------------
Time of this report: 5/14/2010, 17:20:19
       Machine name: UPSTAIRS
   Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.100216-1514)
           Language: English (Regional Setting: English)
System Manufacturer: System manufacturer
       System Model: System Product Name
               BIOS: BIOS Date: 10/31/06 21:04:40 Ver: 08.00.12
          Processor: AMD Athlon(tm) 64 Processor 3800+,  MMX,  3DNow, ~2.4GHz
             Memory: 1024MB RAM
          Page File: 421MB used, 2039MB available
        Windows Dir: E:\WINDOWS
    DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
     DxDiag Version: 5.03.2600.5512 32bit Unicode

------------
DxDiag Notes
------------
  DirectX Files Tab: No problems found.
      Display Tab 1: No problems found.
        Sound Tab 1: No problems found.
        Sound Tab 2: No problems found.
        Sound Tab 3: No problems found.
          Music Tab: No problems found.
          Input Tab: No problems found.
        Network Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D:    0/4 (n/a)
DirectDraw:  0/4 (retail)
DirectInput: 0/5 (n/a)
DirectMusic: 0/5 (n/a)
DirectPlay:  0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow:  0/6 (retail)

---------------
Display Devices
---------------
        Card name: NVIDIA GeForce 9500 GT
     Manufacturer: NVIDIA
        Chip type: GeForce 9500 GT
         DAC type: Integrated RAMDAC
       Device Key: Enum\PCI\VEN_10DE&DEV_0640&SUBSYS_0643196E&REV_A1
   Display Memory: 1024.0 MB
     Current Mode: 1440 x 900 (32 bit) (60Hz)
          Monitor: HP w1907 Wide LCD Monitor
  Monitor Max Res: 1440,900
      Driver Name: nv4_disp.dll
   Driver Version: 6.14.0011.9621 (English)
      DDI Version: 9 (or higher)
Driver Attributes: Final Retail
 Driver Date/Size: 1/12/2010 12:03:34, 6359168 bytes
      WHQL Logo'd: Yes
  WHQL Date Stamp: n/a
              VDD: n/a
         Mini VDD: nv4_mini.sys
    Mini VDD Date: 1/12/2010 12:03:34, 10276768 bytes
Device Identifier: {D7B71E3E-4500-11CF-4B5F-482600C2CB35}
        Vendor ID: 0x10DE
        Device ID: 0x0640
        SubSys ID: 0x0643196E
      Revision ID: 0x00A1
      Revision ID: 0x00A1
      Video Accel: ModeMPEG2_C ModeMPEG2_D
 Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalSt retch
                   {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalSt retch
                   {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalSt retch
                   {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalSt retch
         Registry: OK
     DDraw Status: Enabled
       D3D Status: Enabled
       AGP Status: Enabled
DDraw Test Result: Not run
 D3D7 Test Result: Not run
 D3D8 Test Result: Not run
 D3D9 Test Result: Not run

-------------
Sound Devices
-------------
            Description: Plantronics Headset
 Default Sound Playback: Yes
 Default Voice Playback: Yes
            Hardware ID: USB\Vid_047f&Pid_0ca1&Rev_0004&MI_00
        Manufacturer ID: 65535
             Product ID: 65535
                   Type: WDM
            Driver Name: usbaudio.sys
         Driver Version: 5.01.2600.5512 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: Yes
          Date and Size: 4/13/2008 14:45:12, 60032 bytes
            Other Files:
        Driver Provider: Microsoft
         HW Accel Level: Full
              Cap Flags: 0xF5F
    Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 0, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
               Registry: OK
      Sound Test Result: Not run
Title: Re: Strange, Jittery Behavior After Latest Update
Post by: Gump on May 15, 2010, 09:19:36 PM
I have the SAME PROBLEM.  I tried doing a clean reload of the game, no help.  It's unplayable now.

------------------
System Information
------------------
Time of this report: 5/15/2010, 22:21:15
       Machine name: RUFUS
   Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.100216-1514)
           Language: English (Regional Setting: English)
System Manufacturer: ASUSTeK Computer INC.
       System Model: A7N8X-E
               BIOS: Phoenix - AwardBIOS v6.00PG
          Processor: AMD Athlon(tm) XP 2600+,  MMX,  3DNow, ~1.9GHz
             Memory: 1536MB RAM
          Page File: 398MB used, 2525MB available
        Windows Dir: C:\WINDOWS
    DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
     DxDiag Version: 5.03.2600.5512 32bit Unicode

------------
DxDiag Notes
------------
  DirectX Files Tab: No problems found.
      Display Tab 1: No problems found.
        Sound Tab 1: No problems found.
        Sound Tab 2: No problems found.
          Music Tab: No problems found.
          Input Tab: No problems found.
        Network Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D:    0/4 (n/a)
DirectDraw:  0/4 (retail)
DirectInput: 0/5 (n/a)
DirectMusic: 0/5 (n/a)
DirectPlay:  0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow:  0/6 (retail)

---------------
Display Devices
---------------
        Card name: NVIDIA GeForce 6600 LE
     Manufacturer: NVIDIA
        Chip type: GeForce 6600 LE
         DAC type: Integrated RAMDAC
       Device Key: Enum\PCI\VEN_10DE&DEV_00F4&SUBSYS_00000000&REV_A2
   Display Memory: 256.0 MB
     Current Mode: 1920 x 1080 (32 bit) (60Hz)
          Monitor: Plug and Play Monitor
  Monitor Max Res: 1600,1200
      Driver Name: nv4_disp.dll
   Driver Version: 6.14.0011.8585 (English)
      DDI Version: 9 (or higher)
Driver Attributes: Final Retail
 Driver Date/Size: 4/30/2009 22:02:00, 5896320 bytes
      WHQL Logo'd: Yes
  WHQL Date Stamp: n/a
              VDD: n/a
         Mini VDD: nv4_mini.sys
    Mini VDD Date: 4/30/2009 22:02:00, 8055584 bytes
Device Identifier: {D7B71E3E-43B4-11CF-3942-0B2003C2CB35}
        Vendor ID: 0x10DE
        Device ID: 0x00F4
        SubSys ID: 0x00000000
      Revision ID: 0x00A2
      Revision ID: 0x00A2
      Video Accel: ModeMPEG2_C ModeMPEG2_D ModeWMV9_B ModeWMV9_A
 Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalSt retch
                   {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalSt retch
                   {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalSt retch
                   {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalSt retch
         Registry: OK
     DDraw Status: Enabled
       D3D Status: Enabled
       AGP Status: Enabled
DDraw Test Result: Not run
 D3D7 Test Result: Not run
 D3D8 Test Result: Not run
 D3D9 Test Result: Not run
Title: Re: Strange, Jittery Behavior After Latest Update
Post by: Skuzzy on May 16, 2010, 05:57:20 AM
Is it safe to assume you both are running "Version 2.19 Patch 2" and still have the same issues?
Title: Re: Strange, Jittery Behavior After Latest Update
Post by: Gump on May 16, 2010, 07:13:35 AM
I am.
Title: Re: Strange, Jittery Behavior After Latest Update
Post by: Zooty on May 16, 2010, 07:41:11 AM
Much better now on my system. Thanks, Skuzzy.

SKFatDad
Title: Re: Strange, Jittery Behavior After Latest Update
Post by: Skuzzy on May 16, 2010, 07:53:28 AM
Gump, what game settings are you using, both in the "Video Settings" and in the "Options->Graphic Detail->Advanced" panel in the game?
Title: Re: Strange, Jittery Behavior After Latest Update
Post by: ebfd11 on May 16, 2010, 04:02:03 PM
Have you updated your video drivers as of late? Some vid cards you have to revert back 1 version.
Title: Re: Strange, Jittery Behavior After Latest Update
Post by: Zooty on May 16, 2010, 09:13:04 PM
SKUZZY: Flew for a couple of hours this evening. Although I am now at least able to fly, I am still noticing some "jerkiness" and an occasional 1-second freeze. Haven't experienced either before. This is with detailed terrain, etc disabled. Prior to the update, I could run detailed terrain and it was fairly smooth.

SKFatDad
Title: Re: Strange, Jittery Behavior After Latest Update
Post by: Zooty on May 17, 2010, 07:27:22 AM
SKUZZY: If it helps, I notice that the freezes appear to take place when someone is speaking, or when certain sounds are playing.

SKFatDad
Title: Re: Strange, Jittery Behavior After Latest Update
Post by: Tigger29 on May 17, 2010, 04:44:45 PM
Sorry if this complicates things, but I noticed in patch 1 once while upping a bomber that when the stall buffet started playing, I would have a quick video 'pause' everytime the buffet noise would occur, however the frame rate display still showed 59.  Once I got fast enough so that the stall horn didn't have to sound, everything smoothed out.

I didn't think much of it at the time because of the custom sounds I use, but it may have something to do with these stutters...
Title: Re: Strange, Jittery Behavior After Latest Update
Post by: ImADot on May 18, 2010, 12:54:56 PM
Tigger,
Custom sounds are higher fidelity than the stock sounds.  If you don't have a dedicated sound card or a system with enough on-board resources to play them, using custom sounds can many times cause stutters when they are played.  When you come across a sound that always causes stutters, just rename or delete that particular file from your sounds folder so it reverts back to the stock sound.  See if that helps.
Title: Re: Strange, Jittery Behavior After Latest Update
Post by: Tigger29 on May 18, 2010, 03:07:29 PM
Tigger,
Custom sounds are higher fidelity than the stock sounds.  If you don't have a dedicated sound card or a system with enough on-board resources to play them, using custom sounds can many times cause stutters when they are played.  When you come across a sound that always causes stutters, just rename or delete that particular file from your sounds folder so it reverts back to the stock sound.  See if that helps.

I understand, but I never experienced this until Patch 1, but because of this I wasn't too concerned about it, but having someone else with similar issues, I thought I'd bring it up as it may well be a patch issue more so than a system issue.

What surprised me the most, is that my FPS never dropped below 59 while this was happening.  Usually, when I *DO* have system resource issues I will see it drop to 35-40 while stuttering happens.  This time it stayed pegged at 59 during the stuttering.
Title: Re: Strange, Jittery Behavior After Latest Update
Post by: gyrene81 on May 18, 2010, 03:15:32 PM
Tigger...new sound system in game...caused vox issues...custom sounds, maybe bad format, maybe some incompatibility.
Title: Re: Strange, Jittery Behavior After Latest Update
Post by: ImADot on May 18, 2010, 04:20:29 PM
Yeah gyrene, but they backed that out in Patch 2 to work on those issues.
Title: Re: Strange, Jittery Behavior After Latest Update
Post by: gyrene81 on May 18, 2010, 09:44:28 PM
Not entirely...the Miles system is still part of the program even though some components may not be active.


Is all the new except for 1 file, have it isolated to about 15 lines, but quite frankly we are clueless why. After 2 days of looking, decided it was working in this mode, so ship it and find the problem Monday.

HiTech
Title: Re: Strange, Jittery Behavior After Latest Update
Post by: Gump on May 19, 2010, 06:43:41 PM
this "pause" in mouse movement and game play begins from the moment I bring up the game window and try to click on "play online"
Title: Re: Strange, Jittery Behavior After Latest Update
Post by: Flench on May 19, 2010, 06:49:30 PM
Same here guy's . With that last patch my FR went from 70 to 17 ???? With no change in setting's . Keep playing around with it and got it up to 30 now and that's as high as I can get my FR to go now ?errrr
Title: Re: Strange, Jittery Behavior After Latest Update
Post by: Gump on May 19, 2010, 06:57:43 PM
just updated drivers for my NVIDIA 6600 LS.  Seems to be working so far....
Title: Re: Strange, Jittery Behavior After Latest Update
Post by: Gump on May 19, 2010, 07:00:12 PM
nope.  cursor still pauses ...still can't play
Title: Re: Strange, Jittery Behavior After Latest Update
Post by: Skuzzy on May 20, 2010, 06:10:32 AM
I assume you have "Detailed Terrain" disabled and are not forcing any type of anti-aliasing to be done as well?

A DXDIAG output would be helpful.  Please consider emailing it to me.
Title: Re: Strange, Jittery Behavior After Latest Update
Post by: Gump on May 20, 2010, 08:00:07 PM
this has nothing to do with IN GAME settings.   From the second I click the AH shortcut on my desktop and bring up the game menu..the moment the mouse cursor passes over the game window..it pauses...then pauses again.  If I bring up the game the pause every second or so continues.  even if I bring up a plane that plane's peformance pauses.


I've loved this game, but I DON'T GET this.  I may be out after all these years.
Title: Re: Strange, Jittery Behavior After Latest Update
Post by: Skuzzy on May 21, 2010, 06:14:38 AM
Ok, sounds like you are not running the latest release of the game.  The latest version is "Version 2.19 Patch 2".  Check the upper left corner of the screen for the version number.

Also, make sure you have the "Maximum Texture Size" in the game's "Video Settings" set to 256 with no anti-aliasing.

Next, you need to make sure your computer is running clean.  Your CPU is a little on the low end side and the video card is low end.  Please review this post (http://bbs.hitechcreations.com/smf/index.php/topic,71591.msg2354287.html#msg2354287) to make sure your computer is running clean.
Title: Re: Strange, Jittery Behavior After Latest Update
Post by: Gump on May 22, 2010, 05:55:05 PM
Skuzzy setting it to 256 and getting rid of anti aliasing has seemed to solve the problem in the game menu..gonna try to play now and see what happens.