Aces High Bulletin Board
Help and Support Forums => Technical Support => Topic started by: maus92 on May 18, 2010, 11:52:45 PM
-
I have been having vid problems begining with AH 2.18x and NVidia release 197.x. After 20-30 minutes of play, my screen get white pixels all over the screen - looks like snow from an old TV tuned to a dead station, but not nearly as dense. Sometimes, the screen will turn black, then CTD's with a white screen with a windows message asking to leave the program (which doesn't work) - and requires Task Manager to kill AH.exe. Once back to the desktop, I still have the snow, so I have to reboot. The game will run fine for another 20-30 minutes, then does the same CTD routine. Yesterday, it crashed to BSOD, and I saw a nvxxxxx.sys driver mentioned, but I was too slow to write it down before the machine rebooted on its own. Heat does not seem to be the problem. Here are my machine's specs.
------------------
System Information
------------------
Time of this report: 5/19/2010, 00:32:32
Machine name: GAMING
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7600) (7600.win7_gdr.100226-1909)
Language: English (Regional Setting: English)
System Manufacturer: Gigabyte Technology Co., Ltd.
System Model: EG45M-UD2H
BIOS: Award Modular BIOS v6.00PG
Processor: Intel(R) Core(TM)2 Duo CPU E8400 @ 3.00GHz (2 CPUs), ~3.6GHz
Memory: 4096MB RAM
Available OS Memory: 4094MB RAM
Page File: 1497MB used, 6689MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7600.16385 32bit Unicode
---------------
Display Devices
---------------
Card name: NVIDIA GeForce GTX 260
Manufacturer: NVIDIA
Chip type: GeForce GTX 260
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_05E2&SUBSYS_23931682&REV_A1
Display Memory: 2668 MB
Dedicated Memory: 877 MB
Shared Memory: 1791 MB
Current Mode: 1920 x 1200 (32 bit) (59Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: Hanns.G HG281
Monitor Id: HSD1CF3
Native Mode: 1920 x 1200(p) (59.950Hz)
Output Type: DVI
Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver File Version: 8.17.0011.9745 (English)
Driver Version: 8.17.11.9745
DDI Version: 10
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 4/3/2010 18:55:31, 11906664 bytes
WHQL Logo'd: n/a
WHQL Date Stamp: n/a
Device Identifier: {D7B71E3E-46A2-11CF-2353-98031FC2C535}
Vendor ID: 0x10DE
Device ID: 0x05E2
SubSys ID: 0x23931682
Revision ID: 0x00A1
Driver Strong Name: oem21.inf:NVIDIA_SetA_Devices.NTamd64.6 .1:Section003:8.17.11.9745:pci\ven_10de&dev_05e2
Rank Of Driver: 00E62001
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C
Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
Rez in game is set to 1920x1200
FOV = 130
MaxTex Size = 1024
anti-aliasing = most
-
That description sounds suspiciously like a heat problem so I have to ask, what makes you believe it isn't? Next question is have you tried an older video driver, or lowered the resolution? You could try looking in your AH game directory and getting rid of the video.cfg file to see if that has any effect.
-
I had this problem on my last computer. I believe Skuzzy told me I had to replace a corrupted file ro something. Im not sure what it was...
AH game directory and getting rid of the video.cfg file to see if that has any effect.
Perhaps this :neener:
-
The reason why I don't think that it is a heat problem is because when I reboot and log back into the game, it runs fine for 30 minutes or so. Not enough time has elapsed to cool the components, at least to my thinking.
If anyone can suggest a good GPU heat sensor utility it would be interesting to see what it records.
Thanks for everyone's suggestions.
-
Yea so I don't have a file named video.cfg, but I did have a file named video8.cfg. I renamed that and I'll see what happens.
Thanks
-
Hardware temperature monitor software:
http://www.cpuid.com/hwmonitor.php (http://www.cpuid.com/hwmonitor.php)
I'd take note of the temperature inside your case and make sure it doesn't go over 110F.
-
The reason why I don't think that it is a heat problem is because when I reboot and log back into the game, it runs fine for 30 minutes or so. Not enough time has elapsed to cool the components, at least to my thinking.
If anyone can suggest a good GPU heat sensor utility it would be interesting to see what it records.
Thanks for everyone's suggestions.
Components cool very very quickly. You can overheat your CPU (let's say 72C) and by the time you hit the post-BIOS screen it will be back to 45C. There are a few things you can use to monitor temps, I use EVGA Precision (has OSD) and I think Everest can make charts while playing to review later. I don't know of any others right now but there are plenty and someone will mention something soon. :)
-
Have you OC'd your motherboard or CPU?
Processor: Intel(R) Core(TM)2 Duo CPU E8400 @ 3.00GHz (2 CPUs), ~3.6GHz
I have an NVIDIA GTX275 and occasionly the video would pop on me during game play. I had OC'd my Cor2 Due E8500 up to 3.89Ghz along with my FSB OC'd. I reset everything back to default in the Bios and the video issues went away. If you have OC'd your system, first try setting everything back to bios default before doing anymore trouble shooting.
With the 2.19 release my game BSOD'd my PC with a Bug Check 0x1A: MEMORY_MANAGEMENT. I thought I had a bad memory chip. I ran a windows based memory tester and errored with in 5 minutes. So I researched the memory error at the forums for the testing application. In their FAQ they pointed out that a proper RAM test through windows could not be performed if any part of the motherboard had been OC'd. CPU, RAM, FSB and so forth. So I reset the Bios to default and ran another memory test for 12 hours without a problem. The Over Clocking I had done previously passed the Bios's self test with no errors. But the Bios OC test is not testing while windows and all the systems drivers are loaded.
The FAQ went on the talk about OCing and it not always being the best way to get more performance for games.
-
Yes my mobo/cpu is overclocked- it has been since I built the machine last summer. Everything has been working fine until recently.
I renamed the video8.cfg file last night and played for a few hours. The pixelated snowy effect did not surface at all, however the screen went to black (although game sounds were still present,) then CTD with white background and a windows system generated choice box asking if I wanted to end the program. I was unable to get a cursor or to tab a selection, so I had to use task manager to kill the program. Once I got to the WSOD, the game sounds disappeared. This happened once last night.
-
This very much looks like it is heat and/or power related. Video card could be dieing as well.
-
Yesterday I played for several hours and did not experience either issue: perhaps the deletion (renaming) of the video8.cfg file fixed the snowy pixel problem. I also reviewed my sound configuration in windows (I use the motherboard's sound.) I switch between a USB headset (actually an adapter that allows the use of an aviation headset,) and a regular headset via the mini plugs. Somehow one of the checkboxes allowing an application's exclusive use of the device was deselected, and I rechecked it. So far, the CTD has not reoccured.
-
Yea so I played again tonight for several hours without issues, so for now I think that I've worked the problem successfully. Thanks to everyone for their input.
I did run HWMonitor, and here are the relevant temperatures:
Hardware monitor ITE IT87 (I think that these are the case [motherboard sensors?] temps)
Temperature 0 46°C (114°F) [0x2E] (TMPIN0)
Temperature 1 36°C (96°F) [0x24] (TMPIN1)
Temperature 2 -1°C (28°F) [0xFE] (TMPIN2)
Hardware monitor Intel Core 2 Duo E8400
Temperature 0 46°C (114°F) [0x36] (Core #0)
Temperature 1 46°C (114°F) [0x36] (Core #1)
Hardware monitor NVIDIA GeForce GTX 260
Temperature 0 71°C (159°F) (GPU Core)
Are these in the normal range?
-
The GPU is getting a bit hot; it could handle hotter but long periods of it is, as always, not recommended (max operating is about 85-100C). I tend to run 50-54C in AH with a GTX 260 (fan set to 100% all the time though). Otherwise the temps on CPU/case look fine (sure hope the TMPIN2 is broken).
-
Maus is your video card an EVGA? If so you can run the EVGA Precision program (as 1701E was suggesting without sayingit) and boost your GPU fan speed up probably a lot higher and get things cooler (by default the fans are set at 30% if memory serves). Or if you dont have an EVGA perhaps the manufacturer of your card has a progam of their own that does the same thing.
-
No, it's a XFX. I checked there website, but they don't seem to publish a utility to control fan speed - in fact, they seem not to publish any utilities at all.
Does any one know about a 3rd party fan control app?
Thanks,
C.
-
If you go to the xfxforce.com website and then go to the support area and register with your cards serial number (it should be printed on the box) you can access the support area and download drivers and support files. Im not saying I know for a fact they have a utility like the EVGA Precision but using the drivers from your manufacturer is always best anyway and I would bet they do have something like that if it isnt already part of their drivers.
-
Yea, did that - nothing special in the XFX site unfortunately.
-
Users have been using RivaTuner to turn up the fan speed for more than a year. Im really surprised XFX hasnt done something about it. I dont like RivaTuner but I have seen a few reports that using it and increasing fan speed has reduced problems similar to the one you posted. At least its better than Nhancer. :)