Aces High Bulletin Board

Help and Support Forums => Technical Support => Topic started by: ACE on May 25, 2010, 10:32:40 PM

Title: EXE.
Post by: ACE on May 25, 2010, 10:32:40 PM
Aceshigh.exe has stopped working is what it says please help heres the DxDiag.

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System Information
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Time of this report: 5/25/2010, 22:31:15
       Machine name: POWERS-PC
   Operating System: Windows 7 Ultimate 32-bit (6.1, Build 7600) (7600.win7_gdr.100226-1909)
           Language: English (Regional Setting: English)
System Manufacturer: Dell Inc.
       System Model: Inspiron 1525                   
               BIOS: Phoenix ROM BIOS PLUS Version 1.10 A11
          Processor: Intel(R) Pentium(R) Dual  CPU  T2370  @ 1.73GHz (2 CPUs), ~1.7GHz
             Memory: 1024MB RAM
Available OS Memory: 1014MB RAM
          Page File: 681MB used, 1356MB available
        Windows Dir: C:\Windows
    DirectX Version: DirectX 11
DX Setup Parameters: Not found
   User DPI Setting: Using System DPI
 System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
     DxDiag Version: 6.01.7600.16385 32bit Unicode

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DxDiag Notes
------------
      Display Tab 1: No problems found.
        Sound Tab 1: No problems found.
        Sound Tab 2: No problems found.
          Input Tab: No problems found.

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DirectX Debug Levels
--------------------
Direct3D:    0/4 (retail)
DirectDraw:  0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay:  0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow:  0/6 (retail)

---------------
Display Devices
---------------
          Card name: Mobile Intel(R) 965 Express Chipset Family
       Manufacturer: Intel Corporation
          Chip type: Mobile Intel(R) 965 Express Chipset Family
           DAC type: Internal
         Device Key: Enum\PCI\VEN_8086&DEV_2A02&SUBSYS_022F1028&REV_0C
     Display Memory: 251 MB
   Dedicated Memory: 0 MB
      Shared Memory: 251 MB
       Current Mode: 1280 x 800 (32 bit) (60Hz)
       Monitor Name: Generic PnP Monitor
      Monitor Model: unknown
         Monitor Id: SEC3358
        Native Mode: 1280 x 800(p) (60.003Hz)
        Output Type: Internal
        Driver Name: igdumdx32.dll,igd10umd32.dll
Driver File Version: 8.15.0010.1912 (English)
     Driver Version: 8.15.10.1912
        DDI Version: 10
       Driver Model: WDDM 1.1
  Driver Attributes: Final Retail
   Driver Date/Size: 9/11/2009 17:58:04, 536576 bytes
        WHQL Logo'd: Yes
    WHQL Date Stamp:
  Device Identifier: {D7B78E66-6942-11CF-E074-2522ACC2C535}
          Vendor ID: 0x8086
          Device ID: 0x2A02
          SubSys ID: 0x022F1028
        Revision ID: 0x000C
 Driver Strong Name: oem3.inf:Intel.Mfg:i965GM0:8.15.10.1912:pci\ven_8086&dev_2a02
     Rank Of Driver: 00EC2001
        Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_B ModeVC1_B
   Deinterlace Caps: {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalSt retch
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
                     {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalSt retch
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
                     {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalSt retch
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
                     {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalSt retch
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
                     {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalSt retch
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
                     {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalSt retch
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
                     {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalSt retch
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
                     {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalSt retch
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
       D3D9 Overlay: Not Supported
            DXVA-HD: Not Supported
       DDraw Status: Enabled
         D3D Status: Enabled
         AGP Status: Enabled
Title: Re: EXE.
Post by: gyrene81 on May 25, 2010, 11:13:25 PM
You're running Win7 Ultimate with just a gig of RAM?  :O  Please say you have disabled all eyecandy and pared it down to the bare minimum.
Title: Re: EXE.
Post by: Tigger29 on May 25, 2010, 11:45:54 PM
Wow... I'm surprised you ever got it to work with that laptop at all.

First, make sure you set all power management settings to 'high performance' and set nothing to turn off automatically.

Second, turn AA completely off, and set textures to 256 MAXIMUM (128 may be your only hope though)

Third, turn off all advanced graphics options except for Bump Map terrain... IF that checkbox is even enabled.

Lastly, some more RAM might help a bit, but the simple truth is that system in general just isn't up to par for this game.

Good luck
Title: Re: EXE.
Post by: Skuzzy on May 26, 2010, 06:08:51 AM
I do not see anyway at all for the game to run on a computer with Windows 7 and only 1GB of RAM.  It takes that much RAM for Windows 7 to display the desktop.
Title: Re: EXE.
Post by: ACE on May 26, 2010, 07:28:19 AM
I already have everything set on low graphics everything was fine til recently
Title: Re: EXE.
Post by: Skuzzy on May 26, 2010, 07:41:41 AM
Lower settings are not going to help, in this case.  Your computer barely has enough RAM in it to run Windows 7.  Other applications will swap in and out of the limited RAM space but real time games cannot run from the swap area without a lot of other problems.

Also consider the 251MB of RAM the video chip is using comes from your 1GB of system RAM.  Now you are down to 768MB of RAM to run an operating system that requires 1GB as a minimum to run.

There is absolutely no way for the game to be stable when being run in such limited resources.

Quite frankly, Dell should be shot for selling a computer, running Windows 7, with only 1GB of RAM in it and a video chip that sucks away more system RAM.
Title: Re: EXE.
Post by: ACE on May 26, 2010, 08:20:07 AM
So your saying I should buy a new computer lol?
Title: Re: EXE.
Post by: chewie86 on May 26, 2010, 08:23:07 AM
no you should be shot to have upgraded to win7 a system you had winXP running fine on it.   Get back to XP if you dont want to buy a new PC
Title: Re: EXE.
Post by: ACE on May 26, 2010, 08:27:32 AM
It had vista on it.
Title: Re: EXE.
Post by: SEseph on May 26, 2010, 09:42:14 AM
It had vista on it.

find an old dell disk and install XP as a secondary OS. If you remove the Windows 7, it voids the warranty. If there is no warranty, remove it all together. I have litterally a dozen Windows XP disks from Dell. I'm sure you can find one.
Title: Re: EXE.
Post by: gyrene81 on May 26, 2010, 10:24:46 AM
At the bare minimum buy as much RAM as that thing will hold. Right now that system has a total of 1024MB RAM, 251MB of that is shared with the video chip...the rest is being eaten by Windows sitting there idle. That was one of those "Dell Deals" that should never have been put on the market in the first place...it was intended for the casual home user...not for gaming.