Aces High Bulletin Board

Help and Support Forums => Aces High Bug Reports => Topic started by: Tigger29 on June 02, 2010, 09:52:42 PM

Title: Crash when joining Mossie
Post by: Tigger29 on June 02, 2010, 09:52:42 PM
I don't know if this is a bug or not, but during the snapshot tonight, my Mossie got shot down.  Afterwards, I tried to join a teammate's mossie to watch, and when he accepted my join request, AH froze up "Aces High has encountered a problem and had to be shut down"...  It gave me the following details:

Problem signature:
  Problem Event Name:   APPCRASH
  Application Name:   aceshigh.exe
  Application Version:   0.0.0.0
  Application Timestamp:   4bfd690d
  Fault Module Name:   aceshigh.exe
  Fault Module Version:   0.0.0.0
  Fault Module Timestamp:   4bfd690d
  Exception Code:   c0000005
  Exception Offset:   000d4ebb
  OS Version:   6.1.7600.2.0.0.768.3
  Locale ID:   1033
  Additional Information 1:   0a9e
  Additional Information 2:   0a9e372d3b4ad19135b953a78882e 789
  Additional Information 3:   0a9e
  Additional Information 4:   0a9e372d3b4ad19135b953a78882e 789


I don't know if that's much help to you or not.  I'm not even sure this is a bug so much... maybe a problem on my end... maybe a fluke.  This is the first time in probably a year that AH crashed on me (excepting discos.. and those are very rare as well).

If this information can help you.. great!  If not... oh well I'm just trying to help LOL.  Here's my dxdiag:

------------------
System Information
------------------
Time of this report: 6/2/2010, 21:50:47
       Machine name: HARLEY
   Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7600) (7600.win7_gdr.100226-1909)
           Language: English (Regional Setting: English)
System Manufacturer: To Be Filled By O.E.M.
       System Model: To Be Filled By O.E.M.
               BIOS: Default System BIOS
          Processor: Intel(R) Core(TM)2 Duo CPU     E7400  @ 2.80GHz (2 CPUs), ~2.8GHz
             Memory: 4096MB RAM
Available OS Memory: 3264MB RAM
          Page File: 1163MB used, 5360MB available
        Windows Dir: C:\Windows
    DirectX Version: DirectX 11
DX Setup Parameters: Not found
   User DPI Setting: Using System DPI
 System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
     DxDiag Version: 6.01.7600.16385 32bit Unicode

------------
DxDiag Notes
------------
      Display Tab 1: No problems found.
        Sound Tab 1: No problems found.
        Sound Tab 2: No problems found.
        Sound Tab 3: No problems found.
          Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D:    0/4 (retail)
DirectDraw:  0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay:  0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow:  0/6 (retail)

---------------
Display Devices
---------------
          Card name: NVIDIA GeForce 9800 GTX+
       Manufacturer: NVIDIA
          Chip type: GeForce 9800 GTX+
           DAC type: Integrated RAMDAC
         Device Key: Enum\PCI\VEN_10DE&DEV_0613&SUBSYS_0592196E&REV_A2
     Display Memory: 1873 MB
   Dedicated Memory: 497 MB
      Shared Memory: 1375 MB
       Current Mode: 1920 x 1200 (32 bit) (59Hz)
       Monitor Name: HP w2408 Wide LCD Monitor
      Monitor Model: HP w2408
         Monitor Id: HWP26CF
        Native Mode: 1920 x 1200(p) (59.950Hz)
        Output Type: DVI
        Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver File Version: 8.17.0011.9745 (English)
     Driver Version: 8.17.11.9745
        DDI Version: 10
       Driver Model: WDDM 1.1
  Driver Attributes: Final Retail
   Driver Date/Size: 4/3/2010 17:55:31, 11906664 bytes
        WHQL Logo'd: n/a
    WHQL Date Stamp: n/a
  Device Identifier: {D7B71E3E-4553-11CF-CF5C-99251CC2C535}
          Vendor ID: 0x10DE
          Device ID: 0x0613
          SubSys ID: 0x0592196E
        Revision ID: 0x00A2


-------------
Sound Devices
-------------
            Description: Speakers (Audio Advantage SRM Device)
 Default Sound Playback: Yes
 Default Voice Playback: Yes
            Hardware ID: USB\VID_10F5&PID_0200&REV_0010&MI_00
        Manufacturer ID: 1
             Product ID: 100
                   Type: WDM
            Driver Name: CM10664.sys
         Driver Version: 7.12.0008.2140 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: n/a
          Date and Size: 10/1/2009 19:04:52, 1307648 bytes
            Other Files:
        Driver Provider: Turtle Beach, Inc.
         HW Accel Level: Basic
              Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

            Description: Digital Output (Audio Advantage SRM Device)
 Default Sound Playback: No
 Default Voice Playback: No
            Hardware ID: USB\VID_10F5&PID_0200&REV_0010&MI_00
        Manufacturer ID: 1
             Product ID: 100
                   Type: WDM
            Driver Name: CM10664.sys
         Driver Version: 7.12.0008.2140 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: n/a
          Date and Size: 10/1/2009 19:04:52, 1307648 bytes
            Other Files:
        Driver Provider: Turtle Beach, Inc.
         HW Accel Level: Basic
              Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

            Description: Speakers (High Definition Audio Device)
 Default Sound Playback: No
 Default Voice Playback: No
            Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_18491E01&REV_1000
        Manufacturer ID: 1
             Product ID: 65535
                   Type: WDM
            Driver Name: HdAudio.sys
         Driver Version: 6.01.7600.16385 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: n/a
          Date and Size: 7/13/2009 19:07:00, 350208 bytes
            Other Files:
        Driver Provider: Microsoft
         HW Accel Level: Basic
              Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

---------------------
Sound Capture Devices
---------------------
            Description: Microphone (Audio Advantage SRM Device)
  Default Sound Capture: Yes
  Default Voice Capture: Yes
            Driver Name: CM10664.sys
         Driver Version: 7.12.0008.2140 (English)
      Driver Attributes: Final Retail
          Date and Size: 10/1/2009 19:04:52, 1307648 bytes
              Cap Flags: 0x1
           Format Flags: 0xFFFFF

            Description: Line In (High Definition Audio Device)
  Default Sound Capture: No
  Default Voice Capture: No
            Driver Name: HdAudio.sys
         Driver Version: 6.01.7600.16385 (English)
      Driver Attributes: Final Retail
          Date and Size: 7/13/2009 19:07:00, 350208 bytes
              Cap Flags: 0x1
           Format Flags: 0xFFFFF

            Description: Microphone (High Definition Audio Device)
  Default Sound Capture: No
  Default Voice Capture: No
            Driver Name: HdAudio.sys
         Driver Version: 6.01.7600.16385 (English)
      Driver Attributes: Final Retail
          Date and Size: 7/13/2009 19:07:00, 350208 bytes
              Cap Flags: 0x1
           Format Flags: 0xFFFFF

            Description: Stereo Mix (Audio Advantage SRM Device)
  Default Sound Capture: No
  Default Voice Capture: No
            Driver Name: CM10664.sys
         Driver Version: 7.12.0008.2140 (English)
      Driver Attributes: Final Retail
          Date and Size: 10/1/2009 19:04:52, 1307648 bytes
              Cap Flags: 0x1
           Format Flags: 0xFFFFF

            Description: SPDIF In (Audio Advantage SRM Device)
  Default Sound Capture: No
  Default Voice Capture: No
            Driver Name: CM10664.sys
         Driver Version: 7.12.0008.2140 (English)
      Driver Attributes: Final Retail
          Date and Size: 10/1/2009 19:04:52, 1307648 bytes
              Cap Flags: 0x1
           Format Flags: 0xFFFFF

            Description: Line In (Audio Advantage SRM Device)
  Default Sound Capture: No
  Default Voice Capture: No
            Driver Name: CM10664.sys
         Driver Version: 7.12.0008.2140 (English)
      Driver Attributes: Final Retail
          Date and Size: 10/1/2009 19:04:52, 1307648 bytes
              Cap Flags: 0x1
           Format Flags: 0xFFFFF
Title: Re: Crash when joining Mossie
Post by: SPKmes on June 02, 2010, 11:15:40 PM
Batfink was having this trouble with joining also...he tried to join both myself and Hlbly and said AH just froze up.
Title: Re: Crash when joining Mossie
Post by: THRASH99 on June 02, 2010, 11:58:41 PM
I don't know if this is a bug or not, but during the snapshot tonight, my Mossie got shot down.  Afterwards, I tried to join a teammate's mossie to watch, and when he accepted my join request, AH froze up "Aces High has encountered a problem and had to be shut down"...  It gave me the following details:

Problem signature:
  Problem Event Name:   APPCRASH
  Application Name:   aceshigh.exe
  Application Version:   0.0.0.0
  Application Timestamp:   4bfd690d
  Fault Module Name:   aceshigh.exe
  Fault Module Version:   0.0.0.0
  Fault Module Timestamp:   4bfd690d
  Exception Code:   c0000005
  Exception Offset:   000d4ebb
  OS Version:   6.1.7600.2.0.0.768.3
  Locale ID:   1033
  Additional Information 1:   0a9e
  Additional Information 2:   0a9e372d3b4ad19135b953a78882e 789
  Additional Information 3:   0a9e
  Additional Information 4:   0a9e372d3b4ad19135b953a78882e 789


I don't know if that's much help to you or not.  I'm not even sure this is a bug so much... maybe a problem on my end... maybe a fluke.  This is the first time in probably a year that AH crashed on me (excepting discos.. and those are very rare as well).

If this information can help you.. great!  If not... oh well I'm just trying to help LOL.  Here's my dxdiag:

------------------
System Information
------------------
Time of this report: 6/2/2010, 21:50:47
       Machine name: HARLEY
   Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7600) (7600.win7_gdr.100226-1909)
           Language: English (Regional Setting: English)
System Manufacturer: To Be Filled By O.E.M.
       System Model: To Be Filled By O.E.M.
               BIOS: Default System BIOS
          Processor: Intel(R) Core(TM)2 Duo CPU     E7400  @ 2.80GHz (2 CPUs), ~2.8GHz
             Memory: 4096MB RAM
Available OS Memory: 3264MB RAM
          Page File: 1163MB used, 5360MB available
        Windows Dir: C:\Windows
    DirectX Version: DirectX 11
DX Setup Parameters: Not found
   User DPI Setting: Using System DPI
 System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
     DxDiag Version: 6.01.7600.16385 32bit Unicode

------------
DxDiag Notes
------------
      Display Tab 1: No problems found.
        Sound Tab 1: No problems found.
        Sound Tab 2: No problems found.
        Sound Tab 3: No problems found.
          Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D:    0/4 (retail)
DirectDraw:  0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay:  0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow:  0/6 (retail)

---------------
Display Devices
---------------
          Card name: NVIDIA GeForce 9800 GTX+
       Manufacturer: NVIDIA
          Chip type: GeForce 9800 GTX+
           DAC type: Integrated RAMDAC
         Device Key: Enum\PCI\VEN_10DE&DEV_0613&SUBSYS_0592196E&REV_A2
     Display Memory: 1873 MB
   Dedicated Memory: 497 MB
      Shared Memory: 1375 MB
       Current Mode: 1920 x 1200 (32 bit) (59Hz)
       Monitor Name: HP w2408 Wide LCD Monitor
      Monitor Model: HP w2408
         Monitor Id: HWP26CF
        Native Mode: 1920 x 1200(p) (59.950Hz)
        Output Type: DVI
        Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver File Version: 8.17.0011.9745 (English)
     Driver Version: 8.17.11.9745
        DDI Version: 10
       Driver Model: WDDM 1.1
  Driver Attributes: Final Retail
   Driver Date/Size: 4/3/2010 17:55:31, 11906664 bytes
        WHQL Logo'd: n/a
    WHQL Date Stamp: n/a
  Device Identifier: {D7B71E3E-4553-11CF-CF5C-99251CC2C535}
          Vendor ID: 0x10DE
          Device ID: 0x0613
          SubSys ID: 0x0592196E
        Revision ID: 0x00A2


-------------
Sound Devices
-------------
            Description: Speakers (Audio Advantage SRM Device)
 Default Sound Playback: Yes
 Default Voice Playback: Yes
            Hardware ID: USB\VID_10F5&PID_0200&REV_0010&MI_00
        Manufacturer ID: 1
             Product ID: 100
                   Type: WDM
            Driver Name: CM10664.sys
         Driver Version: 7.12.0008.2140 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: n/a
          Date and Size: 10/1/2009 19:04:52, 1307648 bytes
            Other Files:
        Driver Provider: Turtle Beach, Inc.
         HW Accel Level: Basic
              Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

            Description: Digital Output (Audio Advantage SRM Device)
 Default Sound Playback: No
 Default Voice Playback: No
            Hardware ID: USB\VID_10F5&PID_0200&REV_0010&MI_00
        Manufacturer ID: 1
             Product ID: 100
                   Type: WDM
            Driver Name: CM10664.sys
         Driver Version: 7.12.0008.2140 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: n/a
          Date and Size: 10/1/2009 19:04:52, 1307648 bytes
            Other Files:
        Driver Provider: Turtle Beach, Inc.
         HW Accel Level: Basic
              Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

            Description: Speakers (High Definition Audio Device)
 Default Sound Playback: No
 Default Voice Playback: No
            Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_18491E01&REV_1000
        Manufacturer ID: 1
             Product ID: 65535
                   Type: WDM
            Driver Name: HdAudio.sys
         Driver Version: 6.01.7600.16385 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: n/a
          Date and Size: 7/13/2009 19:07:00, 350208 bytes
            Other Files:
        Driver Provider: Microsoft
         HW Accel Level: Basic
              Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

---------------------
Sound Capture Devices
---------------------
            Description: Microphone (Audio Advantage SRM Device)
  Default Sound Capture: Yes
  Default Voice Capture: Yes
            Driver Name: CM10664.sys
         Driver Version: 7.12.0008.2140 (English)
      Driver Attributes: Final Retail
          Date and Size: 10/1/2009 19:04:52, 1307648 bytes
              Cap Flags: 0x1
           Format Flags: 0xFFFFF

            Description: Line In (High Definition Audio Device)
  Default Sound Capture: No
  Default Voice Capture: No
            Driver Name: HdAudio.sys
         Driver Version: 6.01.7600.16385 (English)
      Driver Attributes: Final Retail
          Date and Size: 7/13/2009 19:07:00, 350208 bytes
              Cap Flags: 0x1
           Format Flags: 0xFFFFF

            Description: Microphone (High Definition Audio Device)
  Default Sound Capture: No
  Default Voice Capture: No
            Driver Name: HdAudio.sys
         Driver Version: 6.01.7600.16385 (English)
      Driver Attributes: Final Retail
          Date and Size: 7/13/2009 19:07:00, 350208 bytes
              Cap Flags: 0x1
           Format Flags: 0xFFFFF

            Description: Stereo Mix (Audio Advantage SRM Device)
  Default Sound Capture: No
  Default Voice Capture: No
            Driver Name: CM10664.sys
         Driver Version: 7.12.0008.2140 (English)
      Driver Attributes: Final Retail
          Date and Size: 10/1/2009 19:04:52, 1307648 bytes
              Cap Flags: 0x1
           Format Flags: 0xFFFFF

            Description: SPDIF In (Audio Advantage SRM Device)
  Default Sound Capture: No
  Default Voice Capture: No
            Driver Name: CM10664.sys
         Driver Version: 7.12.0008.2140 (English)
      Driver Attributes: Final Retail
          Date and Size: 10/1/2009 19:04:52, 1307648 bytes
              Cap Flags: 0x1
           Format Flags: 0xFFFFF

            Description: Line In (Audio Advantage SRM Device)
  Default Sound Capture: No
  Default Voice Capture: No
            Driver Name: CM10664.sys
         Driver Version: 7.12.0008.2140 (English)
      Driver Attributes: Final Retail
          Date and Size: 10/1/2009 19:04:52, 1307648 bytes
              Cap Flags: 0x1
           Format Flags: 0xFFFFF
Not just mossie, had a problem with it when anyone was flying and I tried to join them. For example someone's bomber to gun for.
Title: Re: Crash when joining Mossie
Post by: Yossarian on June 03, 2010, 06:13:50 AM
Not just mossie, had a problem with it when anyone was flying and I tried to join them. For example someone's bomber to gun for.

One of my squadmates has had crashes when trying to join my B-25.
Title: Re: Crash when joining Mossie
Post by: 321BAR on June 03, 2010, 06:14:24 AM
Its any plane in the game. its a game wide bug that white screen crashes the join-ee
Title: Re: Crash when joining Mossie
Post by: -sudz- on June 03, 2010, 10:24:36 AM
Does anyone know if the pilot you joined with got the message "so and so is now attached to you"?

- sudz
Title: Re: Crash when joining Mossie
Post by: kilo2 on June 03, 2010, 10:30:37 AM
yes i have received xxx joined your plane and he crashed out
Title: Re: Crash when joining Mossie
Post by: -sudz- on June 03, 2010, 01:20:24 PM
Does the joiner see anything of the plane?  Even if its just a frame or two?

Thanks,
- sudz
Title: Re: Crash when joining Mossie
Post by: Baumer on June 03, 2010, 02:25:32 PM
Not in my experience Sudz. It's a pause in the tower followed by a white screen.
Title: Re: Crash when joining Mossie
Post by: 321BAR on June 04, 2010, 06:46:43 AM
Does the joiner see anything of the plane?  Even if its just a frame or two?

Thanks,
- sudz

i just get a white screen and i need to cntrl alt delete it to get out. The people trying to join my plane havent even let me see a xxx is now attached message (unless im wrong)