Aces High Bulletin Board

Help and Support Forums => Technical Support => Topic started by: Noah17 on July 05, 2010, 07:52:16 AM

Title: New AHEXE Film not working issue
Post by: Noah17 on July 05, 2010, 07:52:16 AM

I recently tried a system restore to try and figure out some issues with my speakers and mic not working. It now seems like I have done something that messed up my recorded films. I can't open any of them. I've tried downloading the current AH version but it has not helped.

This is the problem message I've gotten:
Problem signature:
  Problem Event Name:   APPCRASH
  Application Name:   ahfilm.exe
  Application Version:   0.0.0.0
  Application Timestamp:   4bfd6945
  Fault Module Name:   ahfilm.exe
  Fault Module Version:   0.0.0.0
  Fault Module Timestamp:   4bfd6945
  Exception Code:   c0000005
  Exception Offset:   00058c6b
  OS Version:   6.0.6002.2.2.0.768.3
  Locale ID:   1033
  Additional Information 1:   fd00
  Additional Information 2:   ea6f5fe8924aaa756324d57f87834 160
  Additional Information 3:   fd00
  Additional Information 4:   ea6f5fe8924aaa756324d57f87834 160

Any advice?
Thanks

Title: Re: New AHEXE Film not working issue
Post by: The Fugitive on July 05, 2010, 08:36:39 AM

From what I've read a "system restore" really messes up the game sometimes. What I would do is save my "settings" folder and delete the rest of the game. Download a new pack and re-load the game. Drop the settings folder in over the new one and then give it a try.

Good Luck

Title: Re: New AHEXE Film not working issue
Post by: Noah17 on July 05, 2010, 06:04:10 PM

Thanks for your help Fugitive.

I downloaded the current version and for some reason when I tried to log on I then got an update so I loaded that and it worked. My films are working again.

<S>  :aok