Aces High Bulletin Board
Help and Support Forums => Technical Support => Topic started by: rshubert on July 23, 2010, 08:50:00 PM
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For some reason, after today's update my microphone doesn't work. I get the channel beep, but no sound comes out. I checked the windows setup, tested the mic offline, changed the mic, used wave in, did all the usual stuff up to and including rebooting the computer. I also selected, tested, and could not use the mic attached to my usb camera, which also works perfectly in windows.
Dxdiag info:
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System Information
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Time of this report: 7/23/2010, 21:20:04
Machine name: BOB2
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.090206-1234)
Language: English (Regional Setting: English)
System Manufacturer: Dell Inc.
System Model: OptiPlex GX620
BIOS: Phoenix ROM BIOS PLUS Version 1.10 A03
Processor: Intel(R) Pentium(R) 4 CPU 3.00GHz (2 CPUs)
Memory: 3070MB RAM
Page File: 374MB used, 4059MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.5512 32bit Unicode
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DxDiag Notes
------------
DirectX Files Tab: No problems found.
Display Tab 1: No problems found.
Sound Tab 1: DirectSound test results: All tests were successful.
Sound Tab 2: No problems found.
Music Tab: No problems found.
Input Tab: No problems found.
Network Tab: No problems found.
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DirectX Debug Levels
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Direct3D: 0/4 (n/a)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (n/a)
DirectMusic: 0/5 (n/a)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)
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Display Devices
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Card name: NVIDIA GeForce 8600 GT
Manufacturer: NVIDIA
Chip type: GeForce 8600 GT
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_0401&SUBSYS_22861682&REV_A1
Display Memory: 512.0 MB
Current Mode: 1024 x 768 (32 bit) (60Hz)
Monitor: Plug and Play Monitor
Monitor Max Res: 1600,1200
Driver Name: nv4_disp.dll
Driver Version: 6.14.0011.6923 (English)
DDI Version: 9 (or higher)
Driver Attributes: Final Retail
Driver Date/Size: 12/7/2007 01:51:00, 5773568 bytes
WHQL Logo'd: n/a
WHQL Date Stamp: n/a
VDD: n/a
Mini VDD: nv4_mini.sys
Mini VDD Date: 12/7/2007 01:51:00, 7435648 bytes
Device Identifier: {D7B71E3E-4741-11CF-396E-8D0200C2CB35}
Vendor ID: 0x10DE
Device ID: 0x0401
SubSys ID: 0x22861682
Revision ID: 0x00A1
Revision ID: 0x00A1
Video Accel: ModeMPEG2_C ModeMPEG2_D ModeWMV9_B ModeWMV9_A
Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalSt retch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalSt retch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalSt retch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalSt retch
Registry: OK
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
DDraw Test Result: Not run
D3D7 Test Result: Not run
D3D8 Test Result: Not run
D3D9 Test Result: Not run
-------------
Sound Devices
-------------
Description: SoundMAX Digital Audio
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_8086&DEV_27DE&SUBSYS_01AD1028&REV_01
Manufacturer ID: 65535
Product ID: 65535
Type: WDM
Driver Name: smwdm.sys
Driver Version: 5.12.0001.5246 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 1/27/2005 22:31:06, 260352 bytes
Other Files:
Driver Provider: Analog Devices
HW Accel Level: Basic
Cap Flags: 0x0
Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Registry: OK
Sound Test Result: All tests were successful.
Description: Modem #1 Line Playback (emulated)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID:
Manufacturer ID: 1
Product ID: 81
Type: Emulated
Driver Name:
Driver Version:
Driver Attributes:
WHQL Logo'd:
Date and Size:
Other Files:
Driver Provider:
HW Accel Level: Full
Cap Flags: 0x0
Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Registry: OK
Sound Test Result: Not run
---------------------
Sound Capture Devices
---------------------
Description: SoundMAX Digital Audio
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: smwdm.sys
Driver Version: 5.12.0001.5246 (English)
Driver Attributes: Final Retail
Date and Size: 1/27/2005 22:31:06, 260352 bytes
Cap Flags: 0x0
Format Flags: 0x0
Description: Modem #1 Line Record (emulated)
Default Sound Capture: No
Default Voice Capture: No
Driver Name:
Driver Version:
Driver Attributes:
Date and Size:
Cap Flags: 0x0
Format Flags: 0x0
Description: Dynex 1.3MP Webcam
Default Sound Capture: No
Default Voice Capture: No
Driver Name: usbaudio.sys
Driver Version: 5.01.2600.5512 (English)
Driver Attributes: Final Retail
Date and Size: 4/13/2008 14:45:12, 60032 bytes
Cap Flags: 0x0
Format Flags: 0x0
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Have you tuned yourself? Do you get any sound at all besides the beep?
When my mic quits I get a kind of a swishing noise when I try to transmit.
My fix is to unplug and replug in the mic and .resetv. Sometimes it takes more than one .resetv to fix.
wrongway
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Have you tuned yourself? Do you get any sound at all besides the beep?
When my mic quits I get a kind of a swishing noise when I try to transmit.
My fix is to unplug and replug in the mic and .resetv. Sometimes it takes more than one .resetv to fix.
wrongway
I CHANGED MICROPHONES. That would imply unplugging and replugging, wouldn't it?
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I CHANGED MICROPHONES. That would imply unplugging and replugging, wouldn't it?
And .resetv didn't work either?
Just relating what WORKS FOR ME. :D
wrongway
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Wow, now that is ooooollllddd:
Driver Name: smwdm.sys
Driver Version: 5.12.0001.5246 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 1/27/2005 22:31:06, 260352 bytes
Any chance you have thought about updating?
And are you using USB headphones? Someone else reported similar issue with Logitech USB headphones, but that system was a bit older than yours.
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Wow, now that is ooooollllddd:
Driver Name: smwdm.sys
Driver Version: 5.12.0001.5246 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 1/27/2005 22:31:06, 260352 bytes
Any chance you have thought about updating?
And are you using USB headphones? Someone else reported similar issue with Logitech USB headphones, but that system was a bit older than yours.
I just did, thanks for the suggestion. No help, however. I use the sound card inputs and outputs, btw. No usb phone and mic. Except when I tried the mic on the camera, which is USB, and doesn't work, either.
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I just did, thanks for the suggestion. No help, however. I use the sound card inputs and outputs, btw. No usb phone and mic. Except when I tried the mic on the camera, which is USB, and doesn't work, either.
Is there no tech support from HTC? I have had this problem for over a week, and no response.
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Have you visited the Game Sounds panel of the clipboard since you updated the game?
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Try deselecting "Wav in"
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Is there no tech support from HTC? I have had this problem for over a week, and no response.
You did post this in the bug reports section and it's not a game bug. Not saying...just saying.
Also, didn't see where you tested it in Windows control panel or another program.
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I do not monitor the Bug forums and it is rare any response is going to be done in that forum.
See this thread (http://bbs.hitechcreations.com/smf/index.php/topic,293633.msg3743425.html#msg3743425) for a potential solution or at least a place to start.
It could also be firewall related, but lets do the basic things first.