Aces High Bulletin Board
Help and Support Forums => Technical Support => Topic started by: Enker on July 29, 2010, 07:24:31 PM
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I am having similar problems, where I try to enter Blue and SEA I and the game begins its loading sequence, loads everything, preloads textures, which takes a little while (about 5 seconds), and then it says terrain complete. It takes about 15 seconds to display the terrain, and I then get the message "Host connection lost." I've also noticed that it depends on which map is being loaded too. Right now in blue, I can get in with the SFMA map, but Ranger's (at least, I think it's his) causes me to disconnect. The North Sea map in SEAI right now causes a disconnect too. I didn't have this problem until recently.
Any suggestions?
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Ranger maps, now Enker-proof. :aok
Sorry, no connections problems in either arena for me. Although, had a squaddie a while back who never could get into the Blue area, it just wouldn't let him. I don't think he ever tried to solve the problem so I can't offer any advice, it just started working one day.
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If the arena load times are too long the game will disconnect itself from the server. That is just a guess. It could all be resource related in some form or fashion.
A DXDIAG output might prove helpful.
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Not sure how much of this you want, but here:
------------------
System Information
------------------
Time of this report: 7/30/2010, 13:04:32
Machine name: MAROON
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7600) (7600.win7_gdr.100226-1909)
Language: English (Regional Setting: English)
System Manufacturer: Dell Inc.
System Model: Dell DXG051
BIOS: Phoenix ROM BIOS PLUS Version 1.10 A11
Processor: Intel(R) Pentium(R) D CPU 3.20GHz (2 CPUs), ~3.2GHz
Memory: 4096MB RAM
Available OS Memory: 4094MB RAM
Page File: 1147MB used, 7037MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7600.16385 32bit Unicode
------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Input Tab: No problems found.
--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)
---------------
Display Devices
---------------
Card name: NVIDIA GeForce GT 220
Manufacturer: NVIDIA
Chip type: GeForce GT 220
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_0A20&SUBSYS_34D61458&REV_A2
Display Memory: 2797 MB
Dedicated Memory: 1006 MB
Shared Memory: 1790 MB
Current Mode: 1366 x 768 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: DELL IN1910N
Monitor Id: DELA04C
Native Mode: 1366 x 768(p) (59.790Hz)
Output Type: HD15
Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver File Version: 8.15.0011.9045 (English)
Driver Version: 8.15.11.9045
DDI Version: 10.1
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 8/5/2009 18:50:00, 9379840 bytes
WHQL Logo'd: n/a
WHQL Date Stamp: n/a
Device Identifier: {D7B71E3E-4960-11CF-BD54-DD1402C2C535}
Vendor ID: 0x10DE
Device ID: 0x0A20
SubSys ID: 0x34D61458
Revision ID: 0x00A2
Driver Strong Name: oem1.inf:NVIDIA_SetA_Devices.NTamd64.6 .1:Section017:8.15.11.9045:pci\ven_10de&dev_0a20
Rank Of Driver: 00E62001
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C
Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
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D3D9 Overlay: Supported
DXVA-HD: Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
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Uhmm, you have a lot of stuff running on that computer and it does not have the greatest processor to start with.
A page file with over 1GB of data is a lot, even for Windows 7. Have you shutdown Superfetch? That process will kill your computer performance.
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No, I don't think I have. How would I do this?
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If you have the "SuperFetch" service running, it is probably killing your performance and possibly causing extended delays which could cause timeouts on connections.
The easiest way is to use "msconfig", but you need the "Run" menu box in the "Start" menu (right-click on the "Start" button, and select the radio button to switch to classic view).
Go to the "Services" tab of msconfig and find "Superfetch" and disable it.
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With W7 you can just type Msconfig (or Services) into the little "Search programs and files" bar at the bottom of the start menu and hit enter and it'll bring it up.
In case you're like me and can't tell what Skuzz is sayin'. :P
"Radio" button?
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I disabled it, as well as Nvidia's stereoscopic 3D process, as I don't think I will be using it any time soon. Any other suggestions?
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Are you on dialup?
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AT&T DSL Basic. When downloading maps in game though, I get speeds of 56 kB/s though, which is about half of my normal speed, approx. 116 kB/s
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Did disabling Superfetch help?
I am still trying to figure out if this is a delay issue or an actual connection issue.
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It didn't help. Load times are still pretty long, and I'm using SEA I with the North Sea map to test this.
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How long is long?
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From start to finish, it takes 27 seconds. From when I get the message, "Terrain complete," it takes 17 seconds.
Thanks Skuzzy.
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That is too long.
Let's take another approach. Make sure you have no programs running on the desktop. What does the CPU usage look like in the Windows Task Manager (Processes tab, lower left corner)? Watch that number for a minute, or so.
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It stays at 0%, fluctuating to 1% every so often. Also, my page file is down to 781MB.
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What does a PingPlot to 206.16.60.38 look like?
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Host Information
1,,-
2,,-
3,,-
4,,-
5,,-
6,,-
7,,-
8, -------------- ,206.16.60.38
Sample Information
"7/30/2010 7:34:54 PM",*,*,*,*,*,*,*,40
"7/30/2010 7:35:04 PM",*,*,*,*,*,*,*,40
"7/30/2010 7:35:14 PM",*,*,*,*,*,*,*,40
"7/30/2010 7:35:24 PM",*,*,*,*,*,*,*,40
"7/30/2010 7:35:34 PM",*,*,*,*,*,*,*,40
"7/30/2010 7:35:44 PM",*,*,*,*,*,*,*,39
"7/30/2010 7:35:54 PM",*,*,*,*,*,*,*,40
"7/30/2010 7:36:04 PM",*,*,*,*,*,*,*,39
"7/30/2010 7:36:14 PM",*,*,*,*,*,*,*,39
"7/30/2010 7:36:24 PM",*,*,*,*,*,*,*,41
Or would a screen shot have been better?
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You need to contact your ISP and show them that data.
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Is there anything in particular that I should say?
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Considering the problem seems to start right at your Internet connection, you need to have them check it out.
If you are behind a router, try power cycling it, leaving it off for about 1 minute. That is what they are going to tell you to try first.