Aces High Bulletin Board

Help and Support Forums => Technical Support => Topic started by: JHerne on September 13, 2010, 10:53:50 AM

Title: Unable to connect for version checking ?
Post by: JHerne on September 13, 2010, 10:53:50 AM
I logged out this morning after playing for awhile, and when I tried to reconnect it gave me the error message "unable to connect for version checking, please check firewall settings."

So I did, and everything is fine. So, I turned the firewall off completely, and I still get this message...now there's no firewall running at all (which makes me nervous).

Anyone else run into this?

J
Title: Re: Unable to connect for version checking ?
Post by: Lusche on September 13, 2010, 10:58:02 AM
I did yesterday. After I checked all my router & firewall settings (which were fine), it suddenly worked again after ~15 minutes.
Title: Re: Unable to connect for version checking ?
Post by: JHerne on September 13, 2010, 11:04:54 AM
Thanks Lusche, guess I'll go do something else for awhile and see what happens.

J
Title: Re: Unable to connect for version checking ?
Post by: Skuzzy on September 13, 2010, 11:32:28 AM
We were doing some small server upgrades, hence the window of downtime that occurred this morning.
Title: Re: Unable to connect for version checking ?
Post by: Serenity on September 13, 2010, 11:54:32 AM
lol. Had this same issue. I ended up reinstalling the game, which, I guess, finished just as everything was working again! What a coincidence.
Title: Re: Unable to connect for version checking ?
Post by: fuuuu76 on April 14, 2011, 09:26:04 PM
having the same problem but i haven't been on aces high since november last year
Title: Re: Unable to connect for version checking ?
Post by: Skuzzy on April 15, 2011, 08:55:08 AM
If you are having this problem now, it is either a firewall on your computer, or in your router, or it is a general routing issue over the Internet.
Title: Re: Unable to connect for version checking ?
Post by: icepac on April 19, 2011, 05:11:42 PM
Maybe punkbuster needed to be restarted on the server.
Title: Re: Unable to connect for version checking ?
Post by: cowboy73 on April 20, 2011, 09:28:17 PM
How do i check my firewall settings? I can't log into the game.
Title: Re: Unable to connect for version checking ?
Post by: icepac on April 21, 2011, 10:00:17 AM
Windows firewall should be in control panel.
Title: Re: Unable to connect for version checking ?
Post by: Jazz1 on April 23, 2011, 03:22:14 PM
I'm having the same problems after shutting down firewall and all virus protection.  I switch to DSL and so I have a new router (that I can't control). That might be the problem.  I got rid of the "unable to connect for version checking" by downloading the new program and doing a clean install, but it crashes as soon as it trys to open an arena.
Title: Re: Unable to connect for version checking ?
Post by: Jazz1 on April 23, 2011, 04:16:42 PM
 :banana: I finally got mine working.  seems all I had to do was adjust my video settings at the program start menu. :banana:
Title: Re: Unable to connect for version checking ?
Post by: lyric1 on April 23, 2011, 07:43:12 PM
Having this problem now my self it was not an issue earlier today. Tried changing the video settings that did not help changed all the firewall settings & that is not doing it either?

(http://i1002.photobucket.com/albums/af142/barneybolac/ahIICantlogin.jpg)
Title: Re: Unable to connect for version checking ?
Post by: lyric1 on April 23, 2011, 07:48:03 PM
Having this problem now my self it was not an issue earlier today. Tried changing the video settings that did not help changed all the firewall settings & that is not doing it either?

(http://i1002.photobucket.com/albums/af142/barneybolac/ahIICantlogin.jpg)
Well after 20 min of trying it is working now?
Title: Re: Unable to connect for version checking ?
Post by: elwd on May 06, 2012, 05:36:21 PM
Back into the game after almost two years, (some cancer ack) I am facing the "Unable to connect for version checking" while trying to go "online" All the replies from last year speak of firewall settings and router settings. I have truned off all my known firewall settings but have no ability to change any router settings. Change them to WHAT if I could? There seems to have been absolutely no trouble over the past ten years+ in HighTechCreations getting their automatic payment...maybe i should have those settings?

Do I have to try to reload the game from new?  I am on Version 2.22 Patch 1 which should give someone a clue as to the last time I have played. I did notice somewhere there was a manual patch but it was for later versions than what I have now.. If I start from scratch do I keep my handle and my points?

Open to suggestions.

Thanks,

elwd   (Mark C.     email on file no longer active, if necessary I can provide my private email to a support email source)