Aces High Bulletin Board

Help and Support Forums => Technical Support => Topic started by: WGUtah on September 13, 2010, 06:58:29 PM

Title: aceshigh.exe Has Stopped Working
Post by: WGUtah on September 13, 2010, 06:58:29 PM
Hi Guys,

I was online last night (Sunday, 9/12) at about 9:30 PM Mt. Time, when my video started to freeze up like warps.  Out of nowhere the game closed completely and went back to my windows desk top.  After some cus'n, I tried to log back in and now all I get is a message; "aceshigh.exe Has Stopped Working".  I tried downloading the patch pyro has posted as a result of a small revision they did and no difference.  I then went to the web page and downloaded the game again.  No difference there either.

Does anyone have any Ideas.  I have over 1,500 fighter perks... and all of those head settings where I want them.  I don't want to completely redue everything!

Any Ideas welcome

Thanks
Dez/Utah
Title: Re: aceshigh.exe Has Stopped Working
Post by: fuzeman on September 13, 2010, 09:18:44 PM
Backup your 'Settings' folder to be safe but I believe a reinstall of the game should not erase those.
Title: Re: aceshigh.exe Has Stopped Working
Post by: Jayhawk on September 13, 2010, 09:22:32 PM
You can back up settings, and your perks aren't saved on your computer.  Posting a DXDIAG might be helpful for Skuzzy or others to try and help you pinpoint the problem. 

Title: Re: aceshigh.exe Has Stopped Working
Post by: Skuzzy on September 14, 2010, 09:59:52 AM
Sounds like something has gotten corrupted in the game installation.  It can happen when the game is not properly closed down, especially if you are running any type of anti-xxx software.
Title: Re: aceshigh.exe Has Stopped Working
Post by: BigR on September 18, 2010, 12:35:06 PM
this has happened 3 times to me and all 3 times i was able to trace it back to the login.cfg and/or sysinfo.cfg files in my settings folder for AH. I just erase those files, and let AH rebuild them and everything works again. Doesn't make sense but it works.