Aces High Bulletin Board

Help and Support Forums => Technical Support => Topic started by: RDSaustinTX on October 01, 2010, 01:01:34 PM

Title: Aces High has stopped working
Post by: RDSaustinTX on October 01, 2010, 01:01:34 PM
Orange arena. Just coming in to jabo a CV with a P-47 and poof. Have hardly played since the last updates. Computer is otherwise very stable.     :furious
 
 
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System Information
------------------
Time of this report: 10/1/2010, 12:58:23
       Machine name: SILENT860
   Operating System: Windows 7 Professional 64-bit (6.1, Build 7600) (7600.win7_gdr.100618-1621)
           Language: English (Regional Setting: English)
System Manufacturer: INTEL_
       System Model: KBIBX10J
               BIOS: Default System BIOS
          Processor: Intel(R) Core(TM) i7 CPU         860  @ 2.80GHz (8 CPUs), ~2.8GHz
             Memory: 8192MB RAM
Available OS Memory: 8182MB RAM
          Page File: 2742MB used, 11438MB available
        Windows Dir: C:\Windows
    DirectX Version: DirectX 11
DX Setup Parameters: Not found
   User DPI Setting: 96 DPI (100 percent)
 System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
     DxDiag Version: 6.01.7600.16385 64bit Unicode

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DxDiag Notes
------------
      Display Tab 1: No problems found.
        Sound Tab 1: No problems found.
        Sound Tab 2: No problems found.
        Sound Tab 3: No problems found.
          Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D:    0/4 (retail)
DirectDraw:  0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay:  0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow:  0/6 (retail)

---------------
Display Devices
---------------
          Card name: NVIDIA GeForce GTX 260
       Manufacturer: NVIDIA
          Chip type: GeForce GTX 260
           DAC type: Integrated RAMDAC
         Device Key: Enum\PCI\VEN_10DE&DEV_05E2&SUBSYS_00000000&REV_A1
     Display Memory: 4069 MB
   Dedicated Memory: 869 MB
      Shared Memory: 3199 MB
       Current Mode: 1920 x 1080 (32 bit) (60Hz)
       Monitor Name: SyncMaster 2494SW(Digital)
      Monitor Model: SyncMaster
         Monitor Id: SAM058B
        Native Mode: 1920 x 1080(p) (60.000Hz)
        Output Type: DVI
        Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver File Version: 8.17.0012.5896 (English)
     Driver Version: 8.17.12.5896
        DDI Version: 10
       Driver Model: WDDM 1.1
  Driver Attributes: Final Retail
   Driver Date/Size: 7/10/2010 05:38:00, 12471400 bytes
        WHQL Logo'd: Yes
Title: Re: Aces High has stopped working
Post by: Dr_Death8 on October 01, 2010, 02:19:13 PM
Seems to be an issue going on as there have been quite a few disco issues lately.  :salute
Title: Re: Aces High has stopped working
Post by: RDSaustinTX on October 01, 2010, 03:06:16 PM
All kinds of hinkiness. Just played OK, but cursor froze after sortie. More trouble than it's worth.
Title: Re: Aces High has stopped working
Post by: fuzeman on October 01, 2010, 04:26:19 PM
I'm thinking this should be in Technical Support and not the Bugs forum.
Title: Re: Aces High has stopped working
Post by: RDSaustinTX on October 04, 2010, 01:24:28 PM
Gee, that was helpful.      :(
Title: Re: Aces High has stopped working
Post by: 68ZooM on October 04, 2010, 01:27:51 PM
he is in the tech support page
Title: Re: Aces High has stopped working
Post by: fuzeman on October 04, 2010, 08:36:44 PM
he is in the tech support page
And it was moved here so he might be able to get some assistance.

 I have no knowledge to help with Win7 so petty much anything I could say wouldn't help.
Title: Re: Aces High has stopped working
Post by: DaCoon on October 05, 2010, 08:22:26 AM
I have i5 core and had to get external video card. The integrated graphics chip doesn't play well w/ AH.
Title: Re: Aces High has stopped working
Post by: Skuzzy on October 06, 2010, 10:02:23 AM
Lock-ups can be due to a number of things and normally they are not software related as software errors tend to cause blue screen or abnormal aborts.

However, once an abnormal abort of the game occurs, you really should consider renaming the "settings" folder to something else in the game installation directory and then test.  If it happens again, then I would suspect hardware problems.
Title: Re: Aces High has stopped working
Post by: crazyivan on October 06, 2010, 04:11:43 PM
Aceshigh has stopped working, oh the irony . I never had this problem till this latest patch. A patch which purpose was to stop just this. That's irony. :bolt:
Title: Re: Aces High has stopped working
Post by: Skuzzy on October 06, 2010, 04:26:09 PM
A dialog from Windows after a game abort is not a "game lockup", but the same advice applies.  Rename the "settings" folder and see if it happens again, because once it happens there is always a chance of corruption occurring from files that were not closed properly.

Also, lose the custom sounds, if any are installed.
Title: Re: Aces High has stopped working
Post by: RDSaustinTX on October 08, 2010, 11:02:13 PM
Thanks skuzz. Don't have any sounds installed. I hardly play lately, just an occasional sortie in/out and no problems since. Lots of comments on the text buffer about vox problems, but mine seems to be working fine.
 
Geez, I heard the new sound pack was awesome. Sorry to hear it is causing problems too.