Aces High Bulletin Board

Help and Support Forums => Technical Support => Topic started by: Jed on October 21, 2010, 02:59:49 PM

Title: Host Connection Lost?
Post by: Jed on October 21, 2010, 02:59:49 PM
Having Packet loss Issues from what I guess. Host Connection lost almost every other flight..  Ruining this whole thing for me..  Don't know what that means. What exactly would you like posted or how do I copy the graph and get it on here?  Thanks Jed
Title: Re: Host Connection Lost?
Post by: ColTomb on October 21, 2010, 03:20:37 PM
Jed, get a free copy of Ping Plotter here http://www.pingplotter.com/freeware.html (http://www.pingplotter.com/freeware.html)

run it for couple of minutes then post a copy of the report. When you X out of the program it will ask you if you want to save it.

Here are some AH IP address's you will need to ping. Just one address will be fine. Whichever arena you frequent

Axis vs Allies, Dueling, Early, Mid, Late War Blue Main Arena Server Address: 206.16.60.39
All WW1 Dogfight Arenas, Training, Late War Orange: 206.16.60.41
Special Events: 206.16.60.38
 


Title: Re: Host Connection Lost?
Post by: Jed on October 22, 2010, 01:02:25 PM
I guess my problem is how to post the report on here, I don't see anywhere to attach a file and can't copy or paste it. Maybe it is easier then it seems and I just don't know how to figure it out? I can save it to my computer but how do I get it here?
Title: Re: Host Connection Lost?
Post by: Jed on October 22, 2010, 01:04:32 PM
Target Name: N/A
         IP: 206.16.60.41
  Date/Time: 10/22/2010 2:03:14 PM

 1    3 ms    0 ms    0 ms    1 ms    0 ms  [192.168.1.1]
 2   28 ms    9 ms   49 ms    8 ms    9 ms  [10.236.224.1]
 3  N/A      15 ms   51 ms   10 ms    9 ms  [24.24.16.4]
 4   16 ms   16 ms   *       11 ms    9 ms  cpe-24-58-149-50.twcny.res.rr.com [24.58.149.50]
 5   14 ms   13 ms   *       14 ms   56 ms  ae2-0.esyrnyaw-rtr001.cny.northeast.rr.com [24.58.149.4]
 6   16 ms   22 ms   59 ms   17 ms   *      ae4-0.rochnyei-rtr000.nyroc.rr.com [24.58.149.252]
 7   20 ms   19 ms   19 ms   20 ms  N/A     ae10-0.syrcnycsr-rtr03.nyroc.rr.com [24.24.21.220]
 8  N/A     N/A     N/A     N/A      83 ms  xe-9-2-0.bar2.Cleveland1.Level3.net [64.156.67.13]
 9   40 ms   39 ms   43 ms   40 ms   43 ms  ae-9-9.ebr2.Chicago1.Level3.net [4.69.136.194]
10   36 ms   36 ms   34 ms   35 ms   35 ms  ae-5-5.ebr2.Chicago2.Level3.net [4.69.140.194]
11   42 ms   37 ms   34 ms   37 ms   36 ms  ae-2-52.edge1.Chicago2.Level3.net [4.69.138.162]
12   38 ms   67 ms   34 ms   37 ms   36 ms  [192.205.37.149]
13   77 ms  110 ms   70 ms   70 ms   70 ms  cr1.cgcil.ip.att.net [12.122.81.18]
14   70 ms   *       70 ms   70 ms   70 ms  cr1.sl9mo.ip.att.net [12.122.30.86]
15   76 ms   *       69 ms   70 ms   70 ms  cr2.sl9mo.ip.att.net [12.122.2.218]
16   94 ms   68 ms   70 ms  110 ms   71 ms  cr2.kc9mo.ip.att.net [12.122.28.89]
17  N/A      74 ms   92 ms  109 ms   70 ms  cr1.dlstx.ip.att.net [12.122.28.85]
18   93 ms   72 ms   68 ms   *       69 ms  gar23.dlstx.ip.att.net [12.122.139.153]
19   96 ms   96 ms   86 ms  109 ms   94 ms  12-122-254-154.attens.net [12.122.254.154]
20   70 ms   73 ms   68 ms   *       69 ms  mdf001c7613r0003-gig-12-1.dal1.attens.net [63.241.193.22]
21   93 ms   91 ms   89 ms   89 ms   92 ms  [206.16.60.41]

Ping statistics for 206.16.60.41
Packets: Sent = 5, Received = 5, Lost = 0 (0.0%)
Round Trip Times: Minimum = 89ms, Maximum = 93ms, Average = 90ms
Title: Re: Host Connection Lost?
Post by: Jed on October 22, 2010, 01:05:53 PM
Target Name: N/A
         IP: 206.16.60.41
  Date/Time: 10/22/2010 2:03:14 PM to 10/22/2010 2:05:29 PM

 1    3 ms    0 ms    0 ms    1 ms    0 ms    0 ms    0 ms    0 ms    0 ms    0 ms  [192.168.1.1]
 2   28 ms    9 ms   49 ms    8 ms    9 ms    8 ms   *        7 ms    8 ms    7 ms  [10.236.224.1]
 3  N/A      15 ms   51 ms   10 ms    9 ms   13 ms   11 ms   12 ms   11 ms   13 ms  [24.24.16.4]
 4   16 ms   16 ms   *       11 ms    9 ms    9 ms   12 ms   *       13 ms   12 ms  cpe-24-58-149-50.twcny.res.rr.com [24.58.149.50]
 5   14 ms   13 ms   *       14 ms   56 ms   13 ms   63 ms   57 ms   *       14 ms  ae2-0.esyrnyaw-rtr001.cny.northeast.rr.com [24.58.149.4]
 6   16 ms   22 ms   59 ms   17 ms   *       16 ms   17 ms   *       *       15 ms  ae4-0.rochnyei-rtr000.nyroc.rr.com [24.58.149.252]
 7   20 ms   19 ms   19 ms   20 ms   *       19 ms   21 ms   18 ms   19 ms   20 ms  ae10-0.syrcnycsr-rtr03.nyroc.rr.com [24.24.21.220]
 8  N/A     N/A     N/A     N/A      83 ms   26 ms  N/A      25 ms   25 ms   *      xe-9-2-0.bar2.Cleveland1.Level3.net [64.156.67.13]
 9   40 ms   39 ms   43 ms   40 ms   43 ms   75 ms   41 ms   36 ms   35 ms   *      ae-9-9.ebr2.Chicago1.Level3.net [4.69.136.194]
10   36 ms   36 ms   34 ms   35 ms   35 ms   *       36 ms   34 ms   35 ms   36 ms  ae-5-5.ebr2.Chicago2.Level3.net [4.69.140.194]
11   42 ms   37 ms   34 ms   37 ms   36 ms   75 ms   34 ms   37 ms   36 ms   59 ms  ae-2-52.edge1.Chicago2.Level3.net [4.69.138.162]
12   38 ms   67 ms   34 ms   37 ms   36 ms   35 ms   35 ms   37 ms   35 ms   34 ms  [192.205.37.149]
13   77 ms  110 ms   70 ms   70 ms   70 ms   69 ms   72 ms   *       70 ms   70 ms  cr1.cgcil.ip.att.net [12.122.81.18]
14   70 ms   *       70 ms   70 ms   70 ms   69 ms   69 ms   68 ms   69 ms   70 ms  cr1.sl9mo.ip.att.net [12.122.30.86]
15   76 ms   *       69 ms   70 ms   70 ms   69 ms   71 ms   67 ms   71 ms   70 ms  cr2.sl9mo.ip.att.net [12.122.2.218]
16   94 ms   68 ms   70 ms  110 ms   71 ms   69 ms   70 ms   69 ms   70 ms   70 ms  cr2.kc9mo.ip.att.net [12.122.28.89]
17  N/A      74 ms   92 ms  109 ms   70 ms   69 ms   *       67 ms   *       70 ms  cr1.dlstx.ip.att.net [12.122.28.85]
18   93 ms   72 ms   68 ms   *       69 ms   69 ms   *       68 ms   83 ms   69 ms  gar23.dlstx.ip.att.net [12.122.139.153]
19   96 ms   96 ms   86 ms  109 ms   94 ms   89 ms   *       88 ms   90 ms   87 ms  12-122-254-154.attens.net [12.122.254.154]
20   70 ms   73 ms   68 ms   *       69 ms   69 ms   69 ms   68 ms   68 ms   70 ms  mdf001c7613r0003-gig-12-1.dal1.attens.net [63.241.193.22]
21   93 ms   91 ms   89 ms   89 ms   92 ms   90 ms   86 ms   *       91 ms   93 ms  [206.16.60.41]

Ping statistics for 206.16.60.41
Packets: Sent = 10, Received = 9, Lost = 1 (10.0%)
Round Trip Times: Minimum = 86ms, Maximum = 93ms, Average = 90ms
Title: Re: Host Connection Lost?
Post by: Jed on October 22, 2010, 01:07:14 PM
Is this what your looking for?  It only had 25% packet loss, a bunch of times it says 100% packet loss.  All of this over my head..but if you have any suggestions I would appreciate it? Thanks !!!!
Title: Re: Host Connection Lost?
Post by: 1Boner on October 22, 2010, 01:25:11 PM
I was having similar problems a while back.

I called my cable co. and they came out and lo and behold, some thing on the pole outside was sketchy.

Problem solved!

Hope it turns out that easy for you to remedy!  :salute
Title: Re: Host Connection Lost?
Post by: Jayhawk on October 22, 2010, 01:32:28 PM
I assume you've read this (http://bbs.hitechcreations.com/smf/index.php/topic,68316.0.html). That's a good place to start, but it sounds like you might have already.

That is more than enough packet loss to make you loose a connection.

What type of internet are you using?

Title: Re: Host Connection Lost?
Post by: Tigger29 on October 22, 2010, 03:09:17 PM
My guess is Road Runner.  Lots of packet losses on their end.

Reboot your cable/dsl modem (unplug it for a few minutes and plug it back in) and if the issues are still present, you're gonna have to complain at them enough until they fix it.

You might also try unplugging the modem overnight, as this may force it to take on a new IP address (and routing information)... but I wouldn't expect miracles.
Title: Re: Host Connection Lost?
Post by: Jed on October 22, 2010, 08:48:41 PM
Hmm...  Yes ROAD RUNNER..   I will try the unplug remedy.
.................And then put my complaint will be directed to their caring and capable staff.......
   Thanks for the posts!