Aces High Bulletin Board

Help and Support Forums => Technical Support => Topic started by: Motherland on October 30, 2010, 07:56:57 PM

Title: Can't seem to log in.
Post by: Motherland on October 30, 2010, 07:56:57 PM

Well, that is to say, as soon as I open an arena the game takes an abnormally long time to load, and then once it does finally load I get a 'host connection lost' error.
Not sure what the issue is?

Title: Re: Can't seem to log in.
Post by: gpwurzel on October 30, 2010, 10:11:07 PM

Firewall maybe Bubi?

Wurzel

Title: Re: Can't seem to log in.
Post by: Motherland on October 31, 2010, 01:06:42 PM

Maybe that's it... I had to download 2.21.2 and 2.21.3 (or whatever the two most recent patches were) to log in.
How do I check? Never had firewall issues before.

Title: Re: Can't seem to log in.
Post by: Skuzzy on November 01, 2010, 01:37:31 PM

Typically, software firewalls will trigger each time you update the game, unless there is some option to permanently grant "aceshigh.exe" access through it.

It will depend on the firewall software.  If it is Norton, then all bets are off.

Title: Re: Can't seem to log in.
Post by: Motherland on November 01, 2010, 04:50:23 PM

Hmmm... mysteriously works today... thanks for the help, guys.

Title: Re: Can't seem to log in.
Post by: Motherland on November 06, 2010, 09:35:59 PM

Having occasional issues connecting, no clue what could be causing it.

Title: Re: Can't seem to log in.
Post by: Skuzzy on November 08, 2010, 10:34:10 AM

Run a PingPlot and see if you can catch where it is hanging up.