Aces High Bulletin Board
Help and Support Forums => Technical Support => Topic started by: fbWldcat on December 21, 2010, 01:44:13 PM
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A couple days ago, my internet went down and the cable went fuzzy (after the recent ice storm). I do have a wireless connection (and I have tried resetting it, tinkering with the receiver and all the little tricks, so please don't bring those up).
My internet is struggling to even keep this page up right now. Techs came over, fixed a wire, and the cable works and so does the internet, but it is so excruciatingly slow (internet that is). I ran a pingplotter, the connection was perfect, until I went on the internet, then it went from green, to yellow, to red. I don't know what is going on but if anyone out there knows what is going on, please help.
Here is the ping-plotter info. Please tell me it is their domain name server or something, and not anything on my end. :pray
Target Name: www.microsoft.com
IP: 65.55.21.250
Date/Time: 12/21/2010 2:29:38 PM to 12/21/2010 2:31:42 PM
Hop Sent Err PL% Min Max Avg Host Name / [IP]
1 50 27 54.0 2 2049 228 [192.168.0.1]
2 50 18 36.0 9 2522 471 CPE-76-177-124-1.natcky.res.rr.com [76.177.124.1]
3 50 24 48.0 8 2354 410 ge-0-0-0.vrslky-mx41.natcky.rr.com [65.28.198.217]
4 50 25 50.0 10 2340 464 ae-11.hdbgky-mx41.natcky.rr.com [65.28.199.109]
5 50 26 52.0 27 2829 613 ge-5-0-0.chcgill3-rtr1.kc.rr.com [65.28.199.197]
6 50 21 42.0 28 2495 573 ae-5-1.cr0.chi30.tbone.rr.com [66.109.6.112]
7 50 22 44.0 28 2726 557 ae-0-0.cr0.chi10.tbone.rr.com [66.109.6.20]
8 50 24 48.0 56 2844 552 ae-4-0.cr0.nyc20.tbone.rr.com [66.109.6.24]
9 50 25 50.0 54 2882 663 ae-0-0.pr0.nyc20.tbone.rr.com [66.109.6.157]
10 50 23 46.0 55 2680 526 [66.109.10.154]
11 50 24 48.0 57 2673 559 [209.240.199.227]
12 50 27 54.0 56 2560 483 ge-0-0-0-0.nyc-64cb-1a.ntwk.msn.net [207.46.47.18]
13 50 25 50.0 113 2492 708 ge-7-0-0-0.co1-64c-1b.ntwk.msn.net [207.46.40.90]
14 50 26 52.0 114 2053 529 [10.22.8.173]
15 50 26 52.0 112 2605 669 [10.22.8.10]
16 50 50 100.0 0 0 0 [-]
17 50 50 100.0 0 0 0 [-]
18 50 50 100.0 0 0 0 [-]
19 50 50 100.0 0 0 0 [-]
Destination not reached in 35 hops
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First hop showing 27 errors and 57% packet loss with a variance ranging from 2 milli-seconds to 2 seconds is pretty painful.
That hop would be your router. I am surprised you could get the ping plot done.
So there is no way you can physically connect to the router? Or is the "wireless" connection from your router to your ISP?
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The Techs just left, said they had a wire that commited (a pull-out)? They fixed the wire and nothing happened. Then I reset the router (waited a full minute, not the normal 10 seconds) and now the internet runs as fast as ever.
New Ping-plotter
Target Name: www.hitechcreations.com
IP: 70.85.193.18
Date/Time: 12/21/2010 2:50:19 PM to 12/21/2010 2:52:22 PM
Hop Sent Err PL% Min Max Avg Host Name / [IP]
1 50 0 0.0 0 9 1 [192.168.0.1]
2 50 0 0.0 7 51 12 CPE-76-177-124-1.natcky.res.rr.com [76.177.124.1]
3 50 0 0.0 7 50 11 ge-0-0-0.vrslky-mx41.natcky.rr.com [65.28.198.217]
4 50 0 0.0 8 34 11 ae-11.hdbgky-mx41.natcky.rr.com [65.28.199.109]
5 50 0 0.0 27 67 30 ge-5-0-0.chcgill3-rtr1.kc.rr.com [65.28.199.197]
6 50 0 0.0 26 79 32 ae-5-1.cr0.chi30.tbone.rr.com [66.109.6.112]
7 50 0 0.0 26 54 29 ae-1-0.pr0.chi10.tbone.rr.com [66.109.6.155]
8 50 0 0.0 27 112 32 [66.109.11.18]
9 50 0 0.0 27 85 33 xe-2-1-0.cr2.ord2.us.above.net [64.125.26.253]
10 50 0 0.0 51 84 57 xe-2-0-0.cr2.dfw2.us.above.net [64.125.25.138]
11 50 0 0.0 52 131 61 xe-1-1-0.er2.dfw2.us.above.net [64.125.26.214]
12 50 0 0.0 51 103 57 xe-0-0-0.er1.dfw2.us.above.net [64.125.26.205]
13 50 0 0.0 51 71 54 64.125.199.94.t366.above.net [64.125.199.94]
14 50 0 0.0 51 129 56 te7-1.dsr02.dllstx3.networklayer.com [70.87.253.18]
15 50 50 100.0 0 0 0 [-]
16 50 0 0.0 51 69 56 po2.car03.dllstx5.networklaye r.com [70.87.254.22]
17 50 0 0.0 52 75 54 12.c1.5546.static.theplanet.c om [70.85.193.18]
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Well, that looks much better.
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Believe me, it is. Thanks for checking the thread anyway, Skuz <S>