Aces High Bulletin Board

Help and Support Forums => Technical Support => Topic started by: 007Rusty on December 22, 2010, 11:05:25 AM

Title: no ping??
Post by: 007Rusty on December 22, 2010, 11:05:25 AM

Anyone on the east coast having trouble logging on?? This is what I get than it kicks me back to the log in page..
(http://i26.photobucket.com/albums/c135/007rusty/ahss2.jpg)

Title: Re: no ping??
Post by: Wizer on December 23, 2010, 07:55:40 AM

yep I get the no ping indicator as reflected in your post.  However, I get logged on after a momentary lag.  When I check my internet connect  (Host Variances  etc) I have solid lines.  However, I do believe I have lag problems. :frown:

Title: Re: no ping??
Post by: Wizer on December 23, 2010, 07:58:22 AM

I should add to my earlier reply.  I did not have the problem until I purchased a new computer that has Windows 7 64-bit.  My old Computer was running XP.

Title: Re: no ping??
Post by: 007Rusty on December 23, 2010, 10:38:30 AM

I've never had this problem before, I can get into the other arenas just not the one's with no ping. Last night logged on all arena's had ping,I tried to get into lw orange no go just bounced me back to the log in page.I tried blue lw next got in and played a few hours nothing wrong. All good lines on net status..Anyone have any clue  what might be wrong???



(http://i26.photobucket.com/albums/c135/007rusty/ahss3.jpg)

Title: Re: no ping??
Post by: Skuzzy on December 23, 2010, 10:48:25 AM

A few of things come to mind.

1)  Norton/McAfee (or some other anti-xxxx software) interfering with the game.
2)  A firewall blocking the ports used by those arenas.
3)  There is a resource issue with the computer preventing the timely connection to the populated arenas.
4)  Too many bit errors on the connection to reliably get a connection.

I recall a recent a version of some anti-spyware program interfering with the game.  I cannot remember the name of it though.

Title: Re: no ping??
Post by: 007Rusty on December 23, 2010, 10:57:27 AM

I have eset for anti- v I turn it off when I log onto the game,The puter is 8 months or so old and I had it built just to play ace's Its clean from what I see on my end,, hmmm strange wake up one morn and I have this problem, I never had before,I'll have to call Mugzeee he built it for me, Thanks skuzzy  :salute

Title: Re: no ping??
Post by: Skuzzy on December 23, 2010, 11:00:10 AM

Is your ISP taking to blocking ports?  Some do these days.

Title: Re: no ping??
Post by: 007Rusty on December 23, 2010, 11:02:51 AM

sorry sir I'm computer dumb  :headscratch:  how would i ck that?

Title: Re: no ping??
Post by: Skuzzy on December 23, 2010, 11:04:21 AM

You would have to call them and ask if they block any TCP/UDP ports.

Title: Re: no ping??
Post by: 007Rusty on December 23, 2010, 11:06:41 AM

ok thanks will do just strange they would start doing this all of a sudden .

Title: Re: no ping??
Post by: Skuzzy on December 23, 2010, 11:19:49 AM

Also, check the "ahiiterr" folder and make sure there are no zero-length files in it.  If the terrain files are corrupt, I am not sure what might happen.

Just to make sure there is not some kind of corruption causing this, rename the "Aces High" folder and install a fresh copy and try it.

Title: Re: no ping??
Post by: 007Rusty on December 23, 2010, 11:22:15 AM

Ok thanks  :salute