Aces High Bulletin Board

Help and Support Forums => Technical Support => Topic started by: jollyFE on December 22, 2010, 05:40:11 PM

Title: AH 2 and Win 7
Post by: jollyFE on December 22, 2010, 05:40:11 PM

Just upgraded to win 7 and have trouble launching ah.  I double-click on the ah shortcut and the opening screen displays followed by a couple of error boxes.  I can close them out and ah wil continue to run.  I'm sure it's some setting or check box I missed.  Any ideas?

Title: Re: AH 2 and Win 7
Post by: ImADot on December 22, 2010, 06:27:13 PM

Try running as adminstrator?

Title: Re: AH 2 and Win 7
Post by: jollyFE on December 22, 2010, 06:43:03 PM

Yup, tried that and still get the errors

Title: Re: AH 2 and Win 7
Post by: ImADot on December 22, 2010, 06:51:31 PM

What are the errors?  I'm still running Vista-64bit, so haven't tried Win7 yet.

Title: Re: AH 2 and Win 7
Post by: jollyFE on December 22, 2010, 06:57:05 PM

its saying a file is missing...gonna try and reinstall AH

Title: Re: AH 2 and Win 7
Post by: Tigger29 on December 22, 2010, 10:49:23 PM

What O/S did you upgrade FROM?  If it is left over from a previous Vista installation, try installing it over the existing installation.

Title: Re: AH 2 and Win 7
Post by: TilDeath on December 22, 2010, 11:39:16 PM

Is this a clean install upgrade or a patch over the "older" OS.

TD

Title: Re: AH 2 and Win 7
Post by: jollyFE on December 23, 2010, 04:05:12 AM

Update from XP

Title: Re: AH 2 and Win 7
Post by: Rolex on December 23, 2010, 04:37:00 AM

If you're trying to run the old archived version that still shows on your hard disk, you should download and install a new version. The old, archived Windows XP files are nice to have, but you can't run the app from there. You can copy over your settings folder, though. That will save you a lot of time.

Title: Re: AH 2 and Win 7
Post by: jollyFE on December 23, 2010, 05:03:48 AM

I saved the settings, skins, sounds, stick def and sights folders before I made the upgrade.  I downloaded AH again and when I install it (either  "normally", or run as administrator) I get the same error now;

The file C:\Hitech Creations\AcesHigh\stickdef\sticks\ch3axis10buttonpovusbjoystick.jsm could not be opened.  Please check that your disk is not full and that you have access to the destination directory.  The file directory is corrupted and unreadable.

I have turned off antivirus/firewall while trying to install with the same results.
any ideas?

Title: Re: AH 2 and Win 7
Post by: Rolex on December 23, 2010, 05:23:33 AM

How about reverting to default settings folder so that a new .jsm file is created for your joystick?

Title: Re: AH 2 and Win 7
Post by: jollyFE on December 23, 2010, 05:50:37 AM

So I should delete the old stick def folder? The one I had saved from the previous install?

Title: Re: AH 2 and Win 7
Post by: Wizer on December 23, 2010, 07:37:19 AM

Quote from: jollyFE on December 23, 2010, 04:05:12 AM

Update from XP

I was told that you could not update to windows 7 from XP.  Has something changed??

Title: Re: AH 2 and Win 7
Post by: jollyFE on December 23, 2010, 08:57:04 AM

You can do the upgrade but you do this file backup program from Microsoft which moves files back after the upgrade.  The upgrade from XP basically wipes the old os.  I redownloaded ah after the upgrade and re downloaded again this morning with the same result.

Title: Re: AH 2 and Win 7
Post by: Tigger29 on December 23, 2010, 10:39:58 AM

I would rename the settings and stickdef folders and then reinstall the game and try to run it.

You might have to reprogram the stick, but I think at that point it will regenerate the files needed for your stick, as it looks like the old one got corrupted somehow...

Title: Re: AH 2 and Win 7
Post by: Skuzzy on December 23, 2010, 10:45:13 AM

Are the files write-protected?  In Win7 and Vista, if you install an application as one user, and then try to modify it as another user, those operating systems will complain long and loud.  It is UAC (User Access Control) at work.

Title: Re: AH 2 and Win 7
Post by: Chalenge on December 23, 2010, 07:35:18 PM

Quote from: jollyFE on December 23, 2010, 08:57:04 AM

You can do the upgrade but you do this file backup program from Microsoft which moves files back after the upgrade.  The upgrade from XP basically wipes the old os.  I redownloaded ah after the upgrade and re downloaded again this morning with the same result.

Its also the absolute worst way to update which is probably why you are having this problem.