Aces High Bulletin Board
Help and Support Forums => Technical Support => Topic started by: Jackle1 on February 12, 2011, 08:09:55 PM
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I know this is an old topic, but the last few posts I have read are from a few years ago.
I get this once and a while. It automatically logs me out of the game, added to which I can't access anything on the internet, e-mail ext. I have to reboot my computer to get access back. Does anybody else still have this issue, and if so what is the solution if any. I have ready many post about ports, access via firewall and such. I am not a technical guy, but I have given access to AH through my firewall. Is there anything else that I should be doing, or do I have to just do the reboot :headscratch:.
Oh ya, this was never a problem until the most recent patch was introduced.
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When it switches it means that you are losing your connection to the game. In your case, you can't get on-line after the boot, your connection to the internet is crapping out. You have to find out why your computer loses connection to the internet.
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Ping plotter?
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Make sure you re allow the game past your firewall - you need to check this after every single patch, or you'll not be able to get ingame.
Wurzel
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I know its hard to accept but it has nothing to do with the latest update EXCEPT that with every update you have to give firewall permissions. Run the ping plotter app and see what it tells you. Get a router and set it up to allow AH the proper port ranges and set port range forwarding for both UDP and TCP. In this very forum Skuzzy has posted even more bits of information that will in all likelihood solve all your problems.
http://bbs.hitechcreations.com/smf/index.php/topic,68316.0.html
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Okay, I have installed and am using PingPlotter. I have been tracking for a little over 30 mins. In that time I have had from 0% packet loss to 72.7% loss. I am not a computer guy, so is this bad, good or indifferent? There are lots of red bars with IP Address 63.243.186.37.
Can this be fixed at my end? Any suggestions.
Sorry to be so ignorant with this stuff, I've just never had this problem with AH before.
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It dont sound promising fella. Take a screenshot and post it on here, see if we can identify where your having problems, and tell you who to go shout at till its fixed.
Wurzel
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I've tried to get a screenshot but I can't get it to this post? There is not attach link option. How else to I do it?
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Set up a free account on Photo Bucket.
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Dude, use Image Shack...... www.imageshack.us
click the upload button (might be browse) than "upload"
Click the image, right click the image and "view" put that url in between IMG tags.
:salute
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Dude, use Image Shack...... www.imageshack.us
click the upload button (might be browse) than "upload"
Click the image, right click the image and "view" put that url in between IMG tags.
:salute
Isnt image shack a site that passes out malware like candy?
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I like photobucket better personally
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Okay, here is the pic of the Pingplott.
(http://i173.photobucket.com/albums/w70/DarkHorse9825/2061660392011-02-132136.jpg)
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Okay, so I can post a pic. How the hell do you make it bigger so you can actually read it?
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I can see one router with packet loss. The other telling thing is there seems to be a very high number of hops in the Ping Plot. More than usual.
A bigger version would be helpful.
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How do I make a bigger version. I save the the pingplotter pic and moved it to my photobucket account. This is what I get when I copy it to the forum. I try to resize it but it becomes too distorted.
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(http://i173.photobucket.com/albums/w70/DarkHorse9825/2061660392011-02-161357.png)
http://i173.photobucket.com/albums/w70/DarkHorse9825/2061660392011-02-161357.png
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(http://i173.photobucket.com/albums/w70/DarkHorse9825/2061660392011-02-161357.png)
http://i173.photobucket.com/albums/w70/DarkHorse9825/2061660392011-02-161357.png
Hit your "print screen" button, to the left of the F12 key. Open windows paint and "paste" the picture there. Save the picture as a .jpg on your desktop and then upload it to photobucket. The screen shot should be bigger.
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Last night I lost connection about every 20-30 minutes.
I am not as computer savy as the rest of the community.
What is a router? How much do they cost? Is it a necessary item to prevent being cutoff?
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With all the severe weather in the U.S., it is not uncommon for connections to be a bit wonky. The telecommunications network is in a mess right now, and will stay that way until the weather patterns stabilize again.
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Here we go again. Crossing my fingers.
(http://i173.photobucket.com/albums/w70/DarkHorse9825/PingPlotter.jpg)
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ya, I give up. I have no idea on how to make the pic bigger. I am just pissed off now :mad:
I can seem to include it as an attachment in the forum, but I one of you guys wouldn't mind I could e-mail the attachment to you. I think you could then open it up so it is much bigger.
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Email me the text version of the Ping Plotter results. You can export the data to text and email it to me. I'll be happy to analyze it.
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Thanks so much Skuzzy. I have sent you the e-mail. If you need more just let me know.
Cheers.
Oh ya, I forgot to mention. Over the last couple days the game is freezing when I you Vox. If I just listen then it is fine, but as soon as I hit the transmit button if will freeze. Some times just a couple seconds then it starts again, but recently it just freezes and I have to reboot the computer. Weird.