Aces High Bulletin Board

Help and Support Forums => Technical Support => Topic started by: Airwolf on February 23, 2011, 02:54:41 PM

Title: Login freeze up
Post by: Airwolf on February 23, 2011, 02:54:41 PM

Running Windows XP., a DXDIAG shows no problems but, just as the musical intro starts, everything freeze`s up...I did get a message about closing Zone Alarm...Never heard of it or where to find it....Strange, I have never had a problem with patch updates before...Anyone help?....

Title: Re: Login freeze up
Post by: Skuzzy on February 23, 2011, 03:15:10 PM

"Zone Alarm" is your software firewall.  It will need to be set to re-allow the game back through again.

Title: Re: Login freeze up
Post by: Airwolf on February 23, 2011, 05:08:43 PM

Ok...But I`m just an old, computer illiterate kind of guy...How do I do it?.... :old:

Title: Re: Login freeze up
Post by: Airwolf on February 23, 2011, 10:02:04 PM

Anyone?....I don`t have zone alarm, so why am I getting all the freeze up`s?...

Title: Re: Login freeze up
Post by: coombz on February 25, 2011, 02:11:54 PM

Just bought a new computer to play this game properly and having the same problem, even with Windows Firewall set to allow Aces High access

getting a zone alarm tooltip type popup and then 'aceshigh.exe has stopped working'

 :headscratch:

Title: Re: Login freeze up
Post by: coombz on February 26, 2011, 04:27:58 AM

Quote from: coombz on February 25, 2011, 02:11:54 PM

Just bought a new computer to play this game properly and having the same problem, even with Windows Firewall set to allow Aces High access

getting a zone alarm tooltip type popup and then 'aceshigh.exe has stopped working'

 :headscratch:

in case it helps anyone, to fix this i just copied the old AH folder from my laptop and used that instead of the fresh install i had done on my new comp.

upon choosing 'Online Arenas' from the launcher, instead of crashing it gave me the popup needed to let the game through...