Aces High Bulletin Board

Help and Support Forums => Technical Support => Topic started by: Jazz1 on April 23, 2011, 02:12:19 PM

Title: AH prgm shuts down after loading an arena or offline practice
Post by: Jazz1 on April 23, 2011, 02:12:19 PM

I figured the possible causes were: MS Security essentials or Windows Firewall or Auslogics Boostspeed, so I disables all of them and the programs still shuts down as soon as the progress bar reaches the end while entering an online arena.  I just tried offline practice and it doesn't start either.  I guess I could try reinstalling the new program I just upgraded to.  I'm running Windows 7 64. Here's the error details:

Problem signature:
  Problem Event Name:   APPCRASH
  Application Name:   aceshigh.exe
  Application Version:   0.0.0.0
  Application Timestamp:   4d6fca71
  Fault Module Name:   aceshigh.exe
  Fault Module Version:   0.0.0.0
  Fault Module Timestamp:   4d6fca71
  Exception Code:   c0000005
  Exception Offset:   00058ec5
  OS Version:   6.1.7601.2.1.0.768.3
  Locale ID:   1033
  Additional Information 1:   0a9e
  Additional Information 2:   0a9e372d3b4ad19135b953a78882e 789
  Additional Information 3:   0a9e
  Additional Information 4:   0a9e372d3b4ad19135b953a78882e 789

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Title: Re: AH prgm shuts down after loading an arena or offline practice
Post by: Jazz1 on April 23, 2011, 02:29:06 PM

I just did a reinstall over the old new program and it still doesn't load the arena (on or off line)

Title: SOLVED: Re: AH prgm shuts down after loading an arena or offline practice
Post by: Jazz1 on April 23, 2011, 04:14:21 PM

Solved!  Duh, all I need to do was readjust my video settings in the program's menu!