Aces High Bulletin Board

Help and Support Forums => Aces High Bug Reports => Topic started by: TwinTail on April 26, 2011, 05:47:13 PM

Title: AH Crash
Post by: TwinTail on April 26, 2011, 05:47:13 PM
Game Crashing to "Aces High 2 is not responding". Never happened before until patch yesterday. Since then it has happened once last night and twice today.

Once in a Brew, once in the new A6M3, and once form the tower.

Anyone else getting this?
Title: Re: AH Crash
Post by: DarkHawk on April 26, 2011, 06:34:51 PM
getting same, white screen, and windows looking for a fix, once in a gv, a6m3 and once when exit the main arena.
DHawk
Title: Re: AH Crash
Post by: Robinhood01 on April 26, 2011, 06:41:11 PM
I had to Run as Administrator to correct this
Title: Re: AH Crash
Post by: vatiAH on April 26, 2011, 07:05:20 PM
Same issue here.   Running as admin did not correct it.   Started with todays patch

Vati
Title: Re: AH Crash
Post by: TwinTail on April 26, 2011, 07:07:29 PM
Running as admin wont do it, that was the fix for white screen apon opening the game.
Title: Re: AH Crash
Post by: Chalenge on April 26, 2011, 07:41:53 PM
The game is crashing frequently now. Two fighter sorties for two crashes.
Title: Re: AH Crash
Post by: TwinTail on April 26, 2011, 09:52:57 PM
I reinstalled the game and so far so good. Didnt have another crash since. Hopefully it fixed it. Fingers crossed.
Title: Re: AH Crash
Post by: cactuskooler on April 26, 2011, 10:41:58 PM
I tried four sorties tonight during TT. The game crashed on each one within 5 minutes.

Before the crash I saw the same thing Delirium described in this post in the old Win 7 64-bit thread.
http://bbs.hitechcreations.com/smf/index.php/topic,294754.msg3758756.html#msg3758756 (http://bbs.hitechcreations.com/smf/index.php/topic,294754.msg3758756.html#msg3758756)

(http://trainers.hitechcreations.com/files/delirium/ahss3.jpg)
Title: Re: AH Crash
Post by: TwinTail on April 27, 2011, 11:42:57 AM
Heres something new.

(http://img585.imageshack.us/img585/6704/crashr.png)

Was in Earlier war in the tower and game crashed, but background became the lobby?

Hopefully fixed soon. Now paying for a game that wont let me play.

Im running Win 7 64bit.

Game has crash while running as admin and while not. 5 times now in 3 days.
Title: Re: AH Crash
Post by: ten367th on April 27, 2011, 02:04:56 PM
getting the same thing, 3 times now
Title: Re: AH Crash
Post by: Frodo on April 27, 2011, 03:33:15 PM
Make sure you allow A/H through any anti-virus software. I always delete permission first after update and then re-allow it.

Do a cold reboot of everything. In other words shut down router ect from power and start everything back up.

This worked for a few of us that had disco issues in previous updates. I do it every time an update comes out now.  :cheers:
Title: Re: AH Crash
Post by: vatiAH on April 27, 2011, 03:38:15 PM
Frodo, 


   This is not a disco issue.  The game is crashing not just disconnecting.


Vati
Title: Re: AH Crash
Post by: Frodo on April 27, 2011, 03:55:35 PM
Well I got the same white screen crash as posted. What I posted above fixed it. Not sure if it is technically a crash or a disco?  :cheers:
Title: Re: AH Crash
Post by: vatiAH on April 27, 2011, 05:10:04 PM
Game crashes offline too.     
Title: Re: AH Crash
Post by: ink on April 27, 2011, 05:41:33 PM
cant say that I ever remember AH "crashing" on me.....3 times so far since the patch.
Title: Re: AH Crash
Post by: shiv on April 27, 2011, 07:38:09 PM
Just installed update, got that first time I tried to log into arena. Deleted AH from my firewall rules and then added it again. Working fine now.
Title: Re: AH Crash
Post by: TwinTail on April 27, 2011, 09:32:48 PM
Delete it from rules?
Title: Re: AH Crash
Post by: flatiron1 on April 27, 2011, 10:16:37 PM
4 times tonight finally give up
Title: Re: AH Crash
Post by: cactuskooler on April 28, 2011, 01:02:29 AM
I tried four sorties tonight during TT. The game crashed on each one within 5 minutes.


I changed nothing between last night and tonight. I flew for several hours tonight and didn't have a single crash while ingame. I did have four or five crashes while changing arenas in the lobby though. I don't know what the difference was.
Title: Re: AH Crash
Post by: hyzer on April 28, 2011, 08:10:51 AM
Got a strange crash last night.  I'm updated and everything has been working.  Just after pressing the button to get to LWO I got a windows crash screen.  It probably isn't all that useful but I'll post it below just in case.  After this crash, I rebooted the system and got back in normally, then the power blinked as the huge giant scary storms started rolling through last night.  I decided to quite while I was ahead at that point.   :)

Problem signature:
 Problem Event Name:   APPCRASH
 Application Name:     aceshigh.exe
 Application Version:  0.0.0.0
 Application Timestamp:        4db726a7
 Fault Module Name:    aceshigh.exe
 Fault Module Version: 0.0.0.0
 Fault Module Timestamp:       4db726a7
 Exception Code:       c0000005
 Exception Offset:     0017979f
 OS Version:   6.1.7601.2.1.0.768.3
 Locale ID:    1033
 Additional Information 1:     0a9e
 Additional Information 2:     0a9e372d3b4ad19135b953a78882e 789
 Additional Information 3:     0a9e
 Additional Information 4:     0a9e372d3b4ad19135b953a78882e 789
Title: Re: AH Crash
Post by: Lepape2 on April 28, 2011, 09:35:45 AM
I crashed only once right when the game loaded for the first time after the update. Is fine now (Win7, not run as admin). I only crash when I'm Alt-Tabing back to the game once or numerous times while the textures are reloading but that was with previous version too.
Title: Re: AH Crash
Post by: Drano on April 29, 2011, 07:15:23 AM
Have had AH crash on me in the past but can't remember how long it's been since the last time. Several versions ago surely. I didn't fly on Wednesday night but did last night and did have a crash out of nowhere with no changes to anything on my end. Heard a couple of squaddies say they'd also crashed.
Title: Re: AH Crash
Post by: TwinBoom on April 29, 2011, 05:12:48 PM
crashing since patch for me W-XP here
Title: Re: AH Crash
Post by: sarge201 on May 01, 2011, 03:32:05 PM
Same here for me, got skins and stick settings back but now I get the app crash window. Cant even fly online at all.

Spent 4 min in the DA to test. Tried to change to the MA and app crash!  Had to hit reboot, tried again probably 10 times over the last couple days and no joy!

I have tried all the tips and tricks but nothing works. Including a complete wipe and fresh install.

How about a downgrade back to the latest stable level before the latest patch so your paying customers can use what they are paying for?

I know HTC will get it fixed but until then can we at least get it online stable?

Oh BTW I have a dual boot and have tried in both WIN7 64bit and XP, both are the same.

Sarge201 2nd Wing X.O. 77th FS "Gamblers"
Title: Re: AH Crash
Post by: Krusty on May 04, 2011, 09:57:35 AM
This is also starting to happen to me. Win7 x64.

I am NOT getting Delieriums "moving mountains" effect, but I *AM* getting massive FPS lag. I have a top-end system and before the GV code revision and the subsequent patch I had no trouble gaming for hours on end without fail. I would get closer to 200 fps when I turned vsync off.

I have a high end system now... It can muscle through anything.

However, I'm getting massive FPS loss down to 7fps in some cases around trees and low-level fights.

I DID notice a few odd things. The sunset tints the sky orange... Along with kills FPS more than the trees.

However, if I had the sunset off my 10 oclock last night, and I looked 2 oclock, I could see the orange tint blink off, and go back to neutral. The ground and the haze were blinking grey/blue when I looked 2 oclock back to orange-tint when I looked straight ahead. It was like the rendering for the sun's light was being cut off if the sun itself wasn't being rendered.


Some funky stuff going on with this update.

Per Skuzzy here:
http://bbs.hitechcreations.com/smf/index.php/topic,312085.0.html

It could be a sound issue for those of us with Windows Vista or Windows 7. Per that thread the common thread also seems to be we get it much more frequently when going through the lobby than just joining the server directly.
Title: Re: AH Crash
Post by: Bino on May 04, 2011, 10:13:39 AM
Running Win 7 Pro 64-bit here (see signature links for details) and for the very first time, I'm seeing that "Aces High has stopped working" message. 

Also noticed something else that's new: a *huge* frame rate hit when I first log in and get to the tower, which seems to clear up after a minute or so.  This only happens with - maybe - every other login.  Puzzling.  Almost as though something big was downloading in the background...?

Have not seen any video tearing though.
Title: Re: AH Crash
Post by: TwinTail on May 04, 2011, 10:23:14 AM
I flew 3 sorties in MA last night. stopped for a second in the tower to look up into the sky searching for planes and....Crash. I really doubt its something on Our end that is causing this with so many wide spread cases since the update.
Title: Re: AH Crash
Post by: Krusty on May 04, 2011, 10:23:44 AM
Running Win 7 Pro 64-bit here (see signature links for details) and for the very first time, I'm seeing that "Aces High has stopped working" message. 

Also noticed something else that's new: a *huge* frame rate hit when I first log in and get to the tower, which seems to clear up after a minute or so.  This only happens with - maybe - every other login.  Puzzling.  Almost as though something big was downloading in the background...?

Have not seen any video tearing though.



No, not something in the background, I've been getting that too... I thought it was unplayable the first time I logged in. Second time wasn't nearly so bad. Third was horrible... You're right it's about every other time. I think it might have to do with (maybe) the time of day inside the arena. I did notice that the sunset made the FPS hit even worse. That dawn/dusk time was single digits. I had to break off my dead-as-a-doornail target from 400 out because I had single digit FPS more than once last night.
Title: Re: AH Crash
Post by: TwinTail on May 04, 2011, 01:48:34 PM
Im also noticing that every once in a while when the game crashes, i come back to find my field of view in the video setting is changed from my normal 115, to the default 106.

Clue?
Title: Re: AH Crash
Post by: ink on May 04, 2011, 02:25:33 PM
I got a complete crash last night, didn't even give me the AH has crashed warning, just straight to desk top.

im running XP :headscratch:
Title: Re: AH Crash
Post by: TwinTail on May 04, 2011, 04:20:31 PM
I downloaded the high texture pack today as a possible Fix.....I have not had a crash yet today. Will post back tonight with more results.

EDIT: played for 5 hours today between morning and afternoon. Had no crashes after DLing the hi res pack.
Title: Re: AH Crash
Post by: Krusty on May 05, 2011, 12:38:31 AM
I already had the hi-res installed and it crashes for me.
Title: Re: AH Crash
Post by: TwinTail on May 05, 2011, 11:00:08 AM
The only other thing i did was cut down the services running in the background that black viper has under his "tweaked" catagory.

EDIT: i left it idle in the lobby for about 15 mins, and when i came back it crashed.
Title: Re: AH Crash
Post by: Krusty on May 05, 2011, 10:52:48 PM
I have a high end system now... It can muscle through anything.

However, I'm getting massive FPS loss down to 7fps in some cases around trees and low-level fights.

I also noticed that even in the half-sized SPLASH SCREEN my FPS has dropped to only 40fps or so. I believe it used to peg at 60 (monitor refresh) before this new-gv-driving update and subsequent patches.

Now even before the game loads my FPS is lower? Why is that? The game hasn't even loaded yet! It makes no sense, I tells ya!
Title: Re: AH Crash
Post by: icepac on May 09, 2011, 01:06:15 PM
Error message in windows to close program when tank completed rearming on hotpad.........unless tank is not supposed to use  hotpad....I'm a little new.
Title: Re: AH Crash
Post by: 5PointOh on May 09, 2011, 10:27:32 PM
Also getting crash with or without hi res pack.  Perhaps 2 per night.
Title: Re: AH Crash
Post by: Krusty on May 10, 2011, 10:44:27 AM
Well I gather there was some tweaking with the way certain tiles were being displayed, and HTC adjusted something about how it displayed in one of the revision patches...

So on a hunch I went out and scanned for newer graphics drivers.

Note: I had no problems with AH before the GV update, my graphics were good. However, with the intent of just getting past the problem any way possible, I found a newer ATI driver (11.5) and installed it. This has minimized most of the problems. FPS is back up to a respectable level as of last night. I still get artifacts, however. Little blue boxes render around geometry edges and such.
Title: Re: AH Crash
Post by: RoGenT on May 11, 2011, 09:18:48 AM
I had that happen last night. I logged in and was in maybe for about 3-5 minutes. When I spawned on the runway, my screen went black and had to re-start the whole computer itself.
Title: Re: AH Crash
Post by: sparow on May 26, 2011, 04:18:40 PM
Hi all!

I would like to report 3 or 4 consecutive crashes last Wednesday night. I was playing and suddenly AH would go to desktop with a black window and losing mouse and keyboard command. In all those occasions the action sound continued for a few seconds until it became "looped" and a Microsoft error message popped up...

I turned off all programs and, finally, turned off the anti-virus, leaving only my firewall. To no avail, crashed twice.

This was a very, very rare issue. Lately started to disco more frequently. Now, the crashes are since last update...

I'm running a low-end machine with XP SP2.

Any ideas?

Thank you in advance,