Aces High Bulletin Board

Help and Support Forums => Technical Support => Topic started by: TequilaChaser on June 02, 2011, 11:16:27 AM

Title: CTRL -I showing only 743MB verses my 1024 MB videocard
Post by: TequilaChaser on June 02, 2011, 11:16:27 AM
Skuzzy or any Great PC Gurus,

I have a new XFX 6870 1 gig GDDR5 video card...... in game with CTRL I toggled, my video card is only showing up as 743 MB available, instead of it's actual 1024 MB ( or 1 Gig  of GDDR5 video Ram )

I have run a DXDIAG report in both 32 bit & 64 bit mode, and it also is showing the same 743 meg video avail

but when I check my system with CPU-Z  and also with GPU-Z, it is reporting the true amount of 1024 megabytes of GDDR5

why is Aces High and also my DXDIAG reporting that I am missing 281 Mb's of video ram?

what else can I do to make sure I am not having any problems with my videocard...... the different reports / system checks are conflicting........ is there another PC / Video Utility that I might try to possibly help me find the true answer

I experience no problems at all in game, and my 27" widescreen monitor is pegged at its recommended 1920 x 1080 @ 60 Hz  screen resolution... that is with every thing turned on/checked in advance graphics and using the hires package 1024 textures ( and 2048 textures where the game offers it )......... I am using the 2048 textures ( or shadows? ?? )  in the drop down box on the advance graphics tab in game

on the main login screen under the graphics tab, I have my anti aliasing set in the middle and vsync is set to Vsync On

the field of view is set to be automatic, and is showing it at 106 <--- is this correct for my monitor to get the best view??? or is there a better recommended manual setting
I have not done any tweaking or trimming of processes on this PC as of yet.. it is a fresh install of Windows 7 Ultimate 64 bit with SP1 ....... nothing is overclocked ( CPU / System Ram / Video Card )

any help would be greatly appreciated regarding the in game & DXDIAG reporting 743 MB of Video Ram on the card, but CPU-Z & GPU-Z showing 1024 MB of Video Ram



TC
Title: Re: CTRL -I showing only 743MB verses my 1024 MB videocard
Post by: TequilaChaser on June 02, 2011, 11:22:03 AM
Top 1st Part of my DXDIAG

------------------
System Information
------------------
Time of this report: 5/22/2011, 03:21:03
       Machine name: JOHNNY-PC7
   Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.110408-1631)
           Language: English (Regional Setting: English)
System Manufacturer: System manufacturer
       System Model: System Product Name
               BIOS: BIOS Date: 11/17/10 10:08:36 Ver: 08.00.15
          Processor: AMD Phenom(tm) II X4 975 Processor (4 CPUs), ~3.6GHz
             Memory: 16384MB RAM
Available OS Memory: 16382MB RAM
          Page File: 1609MB used, 39344MB available
        Windows Dir: C:\Windows
    DirectX Version: DirectX 11
DX Setup Parameters: Not found
   User DPI Setting: Using System DPI
 System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
     DxDiag Version: 6.01.7601.17514 32bit Unicode

------------
DxDiag Notes
------------
      Display Tab 1: No problems found.
        Sound Tab 1: No problems found.
        Sound Tab 2: No problems found.
        Sound Tab 3: No problems found.
          Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D:    0/4 (retail)
DirectDraw:  0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay:  0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow:  0/6 (retail)

---------------
Display Devices
---------------
          Card name: AMD Radeon HD 6800 Series
       Manufacturer: ATI Technologies Inc.
          Chip type: ATI display adapter (0x6738)
           DAC type: Internal DAC(400MHz)
         Device Key: Enum\PCI\VEN_1002&DEV_6738&SUBSYS_31031682&REV_00
     Display Memory: 743 MB
   Dedicated Memory: 1000 MB
      Shared Memory: 3839 MB
       Current Mode: 1920 x 1080 (32 bit) (60Hz)
       Monitor Name: Generic PnP Monitor    Any way to get this to show the correct Monitor name? it shows the correct model properly........ should I worry about this???
      Monitor Model: ASUS VE278
         Monitor Id: ACI27F6
        Native Mode: 1920 x 1080(p) (60.000Hz)
        Output Type: DVI
        Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver File Version: 8.17.0010.1077 (English)
     Driver Version: 8.850.0.0
        DDI Version: 11
       Driver Model: WDDM 1.1
  Driver Attributes: Final Retail
   Driver Date/Size: 4/19/2011 22:07:46, 795648 bytes
        WHQL Logo'd: n/a
    WHQL Date Stamp: n/a
  Device Identifier: {D7B71EE2-2478-11CF-0771-0911BEC2C535}
          Vendor ID: 0x1002
          Device ID: 0x6738
          SubSys ID: 0x31031682
        Revision ID: 0x0000
 Driver Strong Name: oem5.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_NI:8.850.0.0:pci\ven_1002&dev_6738
     Rank Of Driver: 00E62001
        Video Accel: ModeMPEG2_A ModeMPEG2_C
   Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalSt retch
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                     {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalSt retch
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                     {552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                     {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalSt retch
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
       D3D9 Overlay: Not Supported
            DXVA-HD: Not Supported
       DDraw Status: Enabled
         D3D Status: Enabled
         AGP Status: Enabled

-------------
Sound Devices
-------------
            Description: Speakers (Realtek High Definition Audio)
 Default Sound Playback: Yes
 Default Voice Playback: Yes
            Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_104383C0&REV_1003
        Manufacturer ID: 1
             Product ID: 100
                   Type: WDM
            Driver Name: RTKVHD64.sys
         Driver Version: 6.00.0001.6037 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: n/a
          Date and Size: 1/29/2010 02:48:44, 2260256 bytes
            Other Files:
        Driver Provider: Realtek Semiconductor Corp.
         HW Accel Level: Basic
              Cap Flags: 0x0
    Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

            Description: Realtek Digital Output(Optical) (Realtek High Definition Audio)
 Default Sound Playback: No
 Default Voice Playback: No
            Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_104383C0&REV_1003
        Manufacturer ID: 1
             Product ID: 100
                   Type: WDM
            Driver Name: RTKVHD64.sys
         Driver Version: 6.00.0001.6037 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: n/a
          Date and Size: 1/29/2010 02:48:44, 2260256 bytes
            Other Files:
        Driver Provider: Realtek Semiconductor Corp.
         HW Accel Level: Basic
              Cap Flags: 0x0
    Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

            Description: Realtek Digital Output (Realtek High Definition Audio)
 Default Sound Playback: No
 Default Voice Playback: No
            Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_104383C0&REV_1003
        Manufacturer ID: 1
             Product ID: 100
                   Type: WDM
            Driver Name: RTKVHD64.sys
         Driver Version: 6.00.0001.6037 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: n/a
          Date and Size: 1/29/2010 02:48:44, 2260256 bytes
            Other Files:
        Driver Provider: Realtek Semiconductor Corp.
         HW Accel Level: Basic
              Cap Flags: 0x0
    Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

---------------------
Sound Capture Devices
---------------------
            Description: Microphone (Realtek High Definition Audio)
  Default Sound Capture: Yes
  Default Voice Capture: Yes
            Driver Name: RTKVHD64.sys
         Driver Version: 6.00.0001.6037 (English)
      Driver Attributes: Final Retail
          Date and Size: 1/29/2010 02:48:44, 2260256 bytes
              Cap Flags: 0x0
           Format Flags: 0x0
Title: Re: CTRL -I showing only 743MB verses my 1024 MB videocard
Post by: Tigger29 on June 02, 2011, 11:27:52 AM
If I remember correctly the video mem reported in the CTRL I display is inaccurate with windows Vista and 7 and should be disregarded.  It simply reports what Direct X is reporting, and Microsoft changed how those numbers are calculated once Vista came out.

Simply put, don't worry about it.
Title: Re: CTRL -I showing only 743MB verses my 1024 MB videocard
Post by: morfiend on June 02, 2011, 11:30:37 AM
  What Tigger said TC!

  I noticed same thing with vista64, Skuzzy said not to worry about it!





    :salute




Title: Re: CTRL -I showing only 743MB verses my 1024 MB videocard
Post by: TequilaChaser on June 02, 2011, 11:36:27 AM
  What Tigger said TC!

  I noticed same thing with vista64, Skuzzy said not to worry about it!





    :salute






ok then, thanks Tigger & morfiend


<S>

TC  ( Hey morfiend, check your PM's please )
Title: Re: CTRL -I showing only 743MB verses my 1024 MB videocard
Post by: gyrene81 on June 02, 2011, 11:44:58 AM
 :headscratch: dang tc i must have something really screwy then...i have a radeon 4870 1gb video card and dxdiag is showing this:

---------------
Display Devices
---------------
          Card name: ATI Radeon HD 4800 Series       
       Manufacturer: ATI Technologies Inc.
          Chip type: ATI display adapter (0x9440)
           DAC type: Internal DAC(400MHz)
         Device Key: Enum\PCI\VEN_1002&DEV_9440&SUBSYS_24481682&REV_00
     Display Memory: 2808 MB
   Dedicated Memory: 1016 MB
      Shared Memory: 1791 MB
       Current Mode: 1680 x 1050 (32 bit) (59Hz)
       Monitor Name: X193HQL (Analog)
      Monitor Model: V223W
         Monitor Id: ACR001B
        Native Mode: 1680 x 1050(p) (59.954Hz)
        Output Type: DVI
Title: Re: CTRL -I showing only 743MB verses my 1024 MB videocard
Post by: ImADot on June 02, 2011, 12:21:34 PM
:headscratch: dang tc i must have something really screwy then...i have a radeon 4870 1gb video card and dxdiag is showing this:

---------------
Display Devices
---------------
          Card name: ATI Radeon HD 4800 Series       
       Manufacturer: ATI Technologies Inc.
          Chip type: ATI display adapter (0x9440)
           DAC type: Internal DAC(400MHz)
         Device Key: Enum\PCI\VEN_1002&DEV_9440&SUBSYS_24481682&REV_00
     Display Memory: 2808 MB
   Dedicated Memory: 1016 MB
      Shared Memory: 1791 MB
       Current Mode: 1680 x 1050 (32 bit) (59Hz)
       Monitor Name: X193HQL (Analog)
      Monitor Model: V223W
         Monitor Id: ACR001B
        Native Mode: 1680 x 1050(p) (59.954Hz)
        Output Type: DVI

   Dedicated Memory: 1016 MB + Shared Memory: 1791 MB = Display Memory: 2808 MB  +/- rounding on calculations

Title: Re: CTRL -I showing only 743MB verses my 1024 MB videocard
Post by: Skuzzy on June 02, 2011, 03:06:47 PM
The dedicated RAM is showing correctly in DXDIAG.  The "display RAM" is what is off.  Apparently NVidia is using the rest of the RAM for other things.