Aces High Bulletin Board
Help and Support Forums => Technical Support => Topic started by: Klam on June 06, 2011, 05:23:10 AM
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All runs normal until someone uses vox, then planes turn to black boxes.
Range or channel vox has same effect.
1 min or so later, if vox is unused, the graphics return to normal.
Any ideas?
System Information
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Time of this report: 6/6/2011, 11:18:55
Machine name: WARREN-PC
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7600) (7600.win7_gdr.110408-1633)
Language: English (Regional Setting: English)
System Manufacturer: Packard Bell
System Model: imedia S3810
BIOS: Default System BIOS
Processor: Intel(R) Core(TM) i3 CPU 550 @ 3.20GHz (4 CPUs), ~3.2GHz
Memory: 3072MB RAM
Available OS Memory: 3000MB RAM
Page File: 1315MB used, 4681MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7600.16385 64bit Unicode
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DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Input Tab: No problems found.
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DirectX Debug Levels
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Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)
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Display Devices
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Card name: Intel(R) HD Graphics
Manufacturer: Intel Corporation
Chip type: Intel(R) HD Graphics (Core i3)
DAC type: Internal
Device Key: Enum\PCI\VEN_8086&DEV_0042&SUBSYS_04471025&REV_18
Display Memory: 1307 MB
Dedicated Memory: 64 MB
Shared Memory: 1243 MB
Current Mode: 1280 x 1024 (32 bit) (75Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: 1704B
Monitor Id: DIX0000
Native Mode: 1280 x 1024(p) (75.025Hz)
Output Type: HD15
Driver Name: igdumd64.dll,igd10umd64.dll,igdumdx32,igd10umd32
Driver File Version: 8.15.0010.2104 (English)
Driver Version: 8.15.10.2104
DDI Version: 10
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 3/31/2010 08:46:58, 6534144 bytes
WHQL Logo'd: n/a
WHQL Date Stamp: n/a
Device Identifier: {D7B78E66-4302-11CF-AD7B-4D24B8C2C535}
Vendor ID: 0x8086
Device ID: 0x0042
SubSys ID: 0x04471025
Revision ID: 0x0018
Driver Strong Name: oem7.inf:Intel.Mfg.NTamd64:iILKD0:8.15.10.2104:pci\ven_8086&dev_0042
Rank Of Driver: 00E62001
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_B ModeWMV9_C ModeVC1_B ModeVC1_C
Deinterlace Caps: {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
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{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalSt retch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalSt retch
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{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
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D3D9 Overlay: Supported
DXVA-HD: Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
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Ya, get a real graphics card! :)
Onboard Intel graphics are weak and don't do 3d well. On top of that, the CPU and ram share resources with that graphics. So when someone uses vox your computer tries to do too much and it drops out some of the video to make room, hence the boxes. Once the CPU has cleared up the other tasks it now can add back your video so it does. That's why it come back.
Aces High isn't like "other games" like WOW and such. It takes a decent computer with a decent video card to run it smoothly.
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fugitive speaks the troof, especially on your system...intel graphics chipset not good and your system is using cpu as well as system ram to augment the graphics hardware.
System Manufacturer: Packard Bell
:O :huh :headscratch: i thought packard hell went out of business years ago...they were only marginally better than radio shack tandy systems.
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ok thanks. will get a seperate vid card
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Be sure you can disable the onboard video chip before you invest in another graphics card. Some manufacturers do not allow the onboard video chips to be disabled.
Also, be sure you have a PCI-E expansion slot for an add in graphics card as some manufacturers remove them from the motherboards to force new computer purchases instead of upgrades to an existing one.
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Could you tell me how I test if I can disable the onboard video.
Also, be sure you have a PCI-E expansion slot for an add in graphics card as some manufacturers remove them from the motherboards to force new computer purchases instead of upgrades to an existing one.
Nice of them....
I think I'm ok with that, there are some slots free that I can use.
Also I have an old NVIDEA GForce fx5200 card but it's only 256mb. Might be too old to use. Think I will shop about for one. Any recommends?
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if you don't want to have to replace that power supply too...oem is probably 250-300 watts...grab an ati graphics card. someone in the hardware/software section posted an ati card he bought for a friend who had a low wattage psu in a slim desktop...can't find it but i think it was a 4650 or something.
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:O :huh :headscratch: i thought packard hell went out of business years ago...they were only marginally better than radio shack tandy systems.
Looks like a UK company "revived" the brand:
http://www.packardbell.co.uk/pb/en/GB/content/serie/imedia (http://www.packardbell.co.uk/pb/en/GB/content/serie/imedia)
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From what I have seen online, the case is very small and the power supply of only 240W. So even if you can disable the onboard video and have a slot available for a dedicated video card, you have to find a card that will physically fit inside the case and that does not use much power. I think you may be struggling to find a working solution. Even the power supply is likely to be a physically small unit, not easily upgraded.
I would suggest you check yours to see what your power supply is actually rated at and post here for further advice.
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In the meantime, make sure you set the "Maximum Texture Size" in the games "Video Settings" to 128. The game should shut off all the other advanced graphic options.