Aces High Bulletin Board

Help and Support Forums => Technical Support => Topic started by: Stogie1 on July 22, 2011, 11:14:17 PM

Title: Login problems
Post by: Stogie1 on July 22, 2011, 11:14:17 PM

From time to time when I try to log in, I click on "online arenas", the clipboard goes blank for a few seconds, then I get a window that says "Unable to connect to game manager".

Title: Re: Login problems
Post by: Skuzzy on July 25, 2011, 09:44:42 AM

There is a short timer on that connection and if it takes too long to establish the connection, the game will timeout.

Anti-virus and/or other anti-xxxx software tend to cause these types of issues.  It could be resource related as well.  If there were not enough free resources available when the game started, it can take a while for Windows to finally give us the resources we are asking for.

Just know, as of Windows Vista, Windows will eat all available system RAM as fast as it can in anticipation of you running something it thinks you will run.  Superfetch is the name of that ugly Windows service.

Title: Re: Login problems
Post by: Stogie1 on July 25, 2011, 01:11:15 PM

Thanks for the Response.

I am running Vista so maybe that is the problem. The frustrating thing is that it seems to happen about once a month without a consistent pattern other than it sometimes coincides with software updates.

Title: Re: Login problems
Post by: Skuzzy on July 25, 2011, 02:03:00 PM

Shutdown "Superfetch" and that will actually help the computer run a bit better, overall.

Title: Re: Login problems
Post by: Stogie1 on July 27, 2011, 01:07:49 PM

I turned off "Superfetch". The same problem persists.