Aces High Bulletin Board

Help and Support Forums => Technical Support => Topic started by: BNC on October 19, 2011, 03:09:01 PM

Title: Losing connection
Post by: BNC on October 19, 2011, 03:09:01 PM

Dont know if I am the only one having the problem of getting logoff during game..This happens at lest once a day sometimes more..Dont know if its a game issue or my ISP...I have DSL if that makes a differents. :old:

Title: Re: Losing connection
Post by: Skuzzy on October 19, 2011, 03:18:00 PM

Try running a Ping Plotter (www.pingplotter.com free version at the bottom of the download page) to 206.16.60.38 for a few minutes, immediately after a disco, and see what it shows.

If you cannot fathom what you are looking at, feel free to email the text version or a bitmap of the results to me and I will be happy to take a look at it, or you can post it here.

Title: Re: Losing connection
Post by: BNC on October 19, 2011, 03:40:23 PM

Well Skuzzy, I ran it and lol dont have clue what its saying. I'll try to email it to you... Thanks for the help here.. :old:

Title: Re: Losing connection
Post by: Skuzzy on October 19, 2011, 03:42:52 PM

Make sure you let it run for a minute or two.  The key is the second column (PL%) which is the "packet loss percentage".  There should be nothing in that column when Ping Plotter runs for a few minutes.

Title: Re: Losing connection
Post by: Getback on October 20, 2011, 04:08:20 AM

If that is AT&T God be with you.