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General Forums => Hardware and Software => Topic started by: Getback on November 28, 2011, 11:20:27 PM

Title: Connecting iPhone to wifi
Post by: Getback on November 28, 2011, 11:20:27 PM
I have a 2wire modem and the iPhone recognizes the wireless router but I can't get the password to work. It worked on the router address but not on my iphone. Any suggestions?
Title: Re: Connecting iPhone to wifi
Post by: Nwbie on November 29, 2011, 12:05:58 AM
you read this?

http://support.apple.com/kb/HT4199

Title: Re: Connecting iPhone to wifi
Post by: MrRiplEy[H] on November 29, 2011, 03:41:54 AM
I have a 2wire modem and the iPhone recognizes the wireless router but I can't get the password to work. It worked on the router address but not on my iphone. Any suggestions?

Do you have the 4S? They have had problems with wifi, battery and in general. It looks like there's some major problem also on desktop side, after the OS update (lion) I haven't been able to use certain programs through wifi, certain others work.

I'm not going to update my other hardware untill this gets fixed.
Title: Re: Connecting iPhone to wifi
Post by: RTHolmes on November 29, 2011, 05:03:33 AM
It worked on the router address but not on my iphone.

... suggests you're trying to enter the router admin password as your wifi password, they are usually different.
Title: Re: Connecting iPhone to wifi
Post by: Getback on November 29, 2011, 10:30:20 AM
Do you have the 4S? They have had problems with wifi, battery and in general. It looks like there's some major problem also on desktop side, after the OS update (lion) I haven't been able to use certain programs through wifi, certain others work.

I'm not going to update my other hardware untill this gets fixed.

I have a iphone 3gs. I've looked at everything and there seems to be no administrative password other than what was originally assigned to the device. It's suppose to be already set up. I'm heading back to AT&T this weekend and try it on their router.
Title: Re: Connecting iPhone to wifi
Post by: MrRiplEy[H] on November 29, 2011, 01:49:59 PM
... suggests you're trying to enter the router admin password as your wifi password, they are usually different.

Yep, Getback you should log in to your router using the router password, then check your wifi is on and set a password for it (in case you forgot or don't know it). Furthermore if you never used the wifi part before it's most likely not configured at all so in any case you need to set it up on the router menu.

Your wifi password is highly unlikely to be the same as your router admin one. A 3GS should have no trouble connecting to a regular wifi.
Title: Re: Connecting iPhone to wifi
Post by: Reschke on November 29, 2011, 07:50:56 PM
That is one reason I sold my iphone....made out like a bandit on it as well. I couldn't get my craphone to stay connected to my ATT Uverse route (2wire) for more than 5 minutes at a time. My Atrix2 on the other hand loves wifi...but eats battery juice like a crack head.
Title: Re: Connecting iPhone to wifi
Post by: MrRiplEy[H] on November 30, 2011, 03:03:53 AM
That is one reason I sold my iphone....made out like a bandit on it as well. I couldn't get my craphone to stay connected to my ATT Uverse route (2wire) for more than 5 minutes at a time. My Atrix2 on the other hand loves wifi...but eats battery juice like a crack head.

Our iPhones work perfectly with wifi. Never had problems with the earlyer Telewell, Buffalo, D-link or the current Apple Time capsule. You just need a good signal - I had to try out several models before I found one that can cover all of my house. Interestingly enough a single Time capsule does that while the D-link and Buffalo failed, had little to no reception downstairs. The telewell 513 with its triple antenna was awesome untill it got fried.
Title: Re: Connecting iPhone to wifi
Post by: Masherbrum on November 30, 2011, 07:59:14 AM
I don't have this problem with my Droid X.
Title: Re: Connecting iPhone to wifi
Post by: RTHolmes on November 30, 2011, 08:19:26 AM
I don't have this problem with my iPhone.
Title: Re: Connecting iPhone to wifi
Post by: Reschke on November 30, 2011, 08:27:07 AM
Understand completely Ripley but while every wifi enabled device in my home shows great connectivity...even the iPad my oldest has from the school that they gave him will not stay connected. I can take my old corporate hunk of junk Dell over to my neighbors house across the street and stay connected...until the battery dies which isn't that long now. I could be sitting beside my router with a full strength showing in the interface from the iphone and wasn't able to stay hooked up more than 5 minutes. However my son's itouch which he got almost 3 years ago now works perfectly and stays connected for every.
Title: Re: Connecting iPhone to wifi
Post by: MrRiplEy[H] on November 30, 2011, 08:37:02 AM
Understand completely Ripley but while every wifi enabled device in my home shows great connectivity...even the iPad my oldest has from the school that they gave him will not stay connected. I can take my old corporate hunk of junk Dell over to my neighbors house across the street and stay connected...until the battery dies which isn't that long now. I could be sitting beside my router with a full strength showing in the interface from the iphone and wasn't able to stay hooked up more than 5 minutes. However my son's itouch which he got almost 3 years ago now works perfectly and stays connected for every.

That's pretty weird. Sounds like a hardware defect or bad firmware version, did you keep the phone updated? I've noticed that it's not necessarily the smartest thing to do to accept the updates immediately - even on Apple devices. Updates porked my old 3G and now my MBP. Starting to feel microsoft-ish :)
Title: Re: Connecting iPhone to wifi
Post by: Vulcan on December 02, 2011, 04:11:17 PM
iOS devices can be a pain with wifi, they don't support aggregated/wide band on N, so you can use narrow band N only. They are fussy about beacon intervals, and other 'tweaks'.

Title: Re: Connecting iPhone to wifi
Post by: Reschke on December 02, 2011, 10:53:27 PM
Yeah Ripley it was updated but I was never a first day update kinda person when the newest and "greatest" apple stuff came out. It worked fine for about the first 4-6 months and then it went in the crapper.
Title: Re: Connecting iPhone to wifi
Post by: Getback on December 03, 2011, 10:04:30 AM
I'm going to pay a visit to At&T today to see if they can help. I've searched the internet.
Title: Re: Connecting iPhone to wifi
Post by: Reschke on December 03, 2011, 12:25:37 PM
Getback I have a solution for you...get an Atrix2 instead. I haven't had any problems with wifi since going to either the Atrix (my sons phone) or my Atrix2.
Title: Re: Connecting iPhone to wifi
Post by: RTHolmes on December 03, 2011, 01:25:56 PM
plenty of solutions here, despite not knowing what the problem is ...


getback do you have any other wifi devices using your router at the moment?
Title: Re: Connecting iPhone to wifi
Post by: Getback on December 03, 2011, 06:44:39 PM
plenty of solutions here, despite not knowing what the problem is ...


getback do you have any other wifi devices using your router at the moment?

No, wish I did so I could test it.
Title: Re: Connecting iPhone to wifi
Post by: RTHolmes on December 04, 2011, 05:15:36 AM
can you see your wifi network name listed on the phone? and does it have a padlock symbol next to it?
Title: Re: Connecting iPhone to wifi
Post by: MrRiplEy[H] on December 04, 2011, 05:59:33 AM
can you see your wifi network name listed on the phone? and does it have a padlock symbol next to it?


And is wifi + suggest networks enabled in iPhone settings? And is the wifi discoverable i.e. not hidden?
Title: Re: Connecting iPhone to wifi
Post by: Getback on December 04, 2011, 05:39:27 PM
can you see your wifi network name listed on the phone? and does it have a padlock symbol next to it?


Yes and yes!
Title: Re: Connecting iPhone to wifi
Post by: MrRiplEy[H] on December 05, 2011, 07:04:00 AM
Yes and yes!

Did you reset your wifi password in the router menu? And verify the same password when iPhone asks for it?
Title: Re: Connecting iPhone to wifi
Post by: RTHolmes on December 05, 2011, 07:40:16 AM
^ good! the next step is to change your wifi password on the router, then enter the new password on your phone :)
Title: Re: Connecting iPhone to wifi
Post by: Getback on December 05, 2011, 01:06:31 PM
^ good! the next step is to change your wifi password on the router, then enter the new password on your phone :)

I used the pw from the router. So should I change that and the SSID?
Title: Re: Connecting iPhone to wifi
Post by: RTHolmes on December 05, 2011, 01:09:40 PM
the router itself has a pw so you can access its settings via the webpage.

the wifi will have a separate pw, this is what you want to change. then try to join with your phone using the new wifi pw.
Title: Re: Connecting iPhone to wifi
Post by: Getback on December 05, 2011, 01:51:56 PM
the router itself has a pw so you can access its settings via the webpage.

the wifi will have a separate pw, this is what you want to change. then try to join with your phone using the new wifi pw.

Where do I find the Wifi password?

I changed the system security to disable and was able to get wifi. However that is WEP-open. That can't be good.
Title: Re: Connecting iPhone to wifi
Post by: RTHolmes on December 05, 2011, 02:37:08 PM
what model router is it exactly?

edit: and do you have the manual?

edit2: just seen a 2wire manual, the default wifi password is an 8-digit number in brackets on the bottom of the router (eg. [12345678]), enter it without the brackets :)
Title: Re: Connecting iPhone to wifi
Post by: Getback on December 05, 2011, 08:01:17 PM
what model router is it exactly?

edit: and do you have the manual?

edit2: just seen a 2wire manual, the default wifi password is an 8-digit number in brackets on the bottom of the router (eg. [12345678]), enter it without the brackets :)

That doesn't work. I've tried that before. I changed the PW but that didn't work. Only thing that works is the WEP-Open which is bad security.
Title: Re: Connecting iPhone to wifi
Post by: Bizman on December 06, 2011, 03:37:35 AM
I am no specialist in Apple products, but after reading the 2wire manual (http://www.2wire.com/pages/pdfs/5100.000228.000.Rev.B.pdf) I found an interesting thing on page 9. It tells how to configure the wireless in Apple AirPort and the trick is to enter "$" followed by the ten digit encryption key. Could that be an Apple standard, including iPhones? Just a wild guess, but doesn't hurt trying.
Title: Re: Connecting iPhone to wifi
Post by: Getback on December 07, 2011, 08:57:33 AM
I am no specialist in Apple products, but after reading the 2wire manual (http://www.2wire.com/pages/pdfs/5100.000228.000.Rev.B.pdf) I found an interesting thing on page 9. It tells how to configure the wireless in Apple AirPort and the trick is to enter "$" followed by the ten digit encryption key. Could that be an Apple standard, including iPhones? Just a wild guess, but doesn't hurt trying.

I'll give that a shot.
Title: Re: Connecting iPhone to wifi
Post by: MrRiplEy[H] on December 07, 2011, 04:21:07 PM
I am no specialist in Apple products, but after reading the 2wire manual (http://www.2wire.com/pages/pdfs/5100.000228.000.Rev.B.pdf) I found an interesting thing on page 9. It tells how to configure the wireless in Apple AirPort and the trick is to enter "$" followed by the ten digit encryption key. Could that be an Apple standard, including iPhones? Just a wild guess, but doesn't hurt trying.

Those screenshots looked really old, the GUI is nothing like that today. I'm guessing Mac 1995 era stuff :)

By the way the 2wire instruction mentioned the wifi password is 10-digit, not 8 like Getback mentioned. As it is hexadecimal type it can be only 10 or 26 digits basically. The hex part is where the problem arises. Earlier iPhone firmwares had a setting for hex/ascii passwords, now the setting is gone. If the dollar trick won't work then the only solution (from the forums) seems to be either leave it open or get a new router that actually works with non-hex passwords. Routers are cheap anyway.