Aces High Bulletin Board
Help and Support Forums => Technical Support => Topic started by: PAPY on December 30, 2011, 07:56:51 PM
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:furious
I have a problem in game with text not showing up in any channel, local squad, 200, private, any type of text at all.
I can pull up any channel, country channel squad channel etc. My text can be seen by me as I type in the color of the channel type I am typing. Once I press enter, NOTHING shows up in buffer. No one can see my text come out, I can not see it come out. I have reset all channels then retried, no luck. I have re-downloaded the game from thesite and reinstalled, still no luck.
Could there be a setting I changed?? In 12 years of playing this game, I have never seen this happen. I need some help here. Game isn't worth playing if you can't type out to country, or squad, or local, or private or anything. GGggrrrrrrrrrrr
And no... i was not muted. :joystick:
PAPY
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an update... after fooling around with this for a couple of hours.. i finally notice the host message as i enter an arena.
HOST: Your chat privlages have been temproarily suspended.
Ok... What did I do now?? :noid
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:furious
I have a problem in game with text not showing up in any channel, local squad, 200, private, any type of text at all.
I can pull up any channel, country channel squad channel etc. My text can be seen by me as I type in the color of the channel type I am typing. Once I press enter, NOTHING shows up in buffer. No one can see my text come out, I can not see it come out. I have reset all channels then retried, no luck. I have re-downloaded the game from thesite and reinstalled, still no luck.
Could there be a setting I changed?? In 12 years of playing this game, I have never seen this happen. I need some help here. Game isn't worth playing if you can't type out to country, or squad, or local, or private or anything. GGggrrrrrrrrrrr
And no... i was not muted. :joystick:
PAPY
an update... after fooling around with this for a couple of hours.. i finally notice the host message as i enter an arena.
HOST: Your chat privlages have been temproarily suspended.
Ok... What did I do now?? :noid
:rofl :rofl
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All you can do is call or email them... it'll probably be Monday before they can fix it though (possibly even Tuesday if they are closed for new years)
So what *DID* you do? You must have said something to cause yourself to be reported. We can't tell you this only you and whoever reported you (and hitech) can know and I don't think we're allowed to talk about details here.
Send an email here: support@hitechcreations.com
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I think I know why they were suspended bro...
Just sayin'
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I think I know why they were suspended bro...
Just sayin'
Spill it!
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Spill it!
Hey! I dont wanna spill my Mtn Dew on purpose bro! That would be a complete waste...
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I still have no clue why this happens. only thing i remember was 3 days ago, some guy keeps texting and privating me with caps about "turn the cv turn the cv" insestently. So I texted out STFU. Got a warning from a cm to tone it down. i replied, yeah, i understand, just hate these people who have so much to say about a cv, yet are not on it, or know anything about which they speak. rest of the day went fine.
the next day, all si fine, everyone starts talking aboutltown being muted. i quiped. "yeah, probably another 14 year old cm on playing god" rest of that night, texting and chat just fine.
next day, I can not use chat, yet i can speak on vox just fine. took me a couple hours of relogging, rebooting, re-downloading game etc etc before i finally notice the first host message when loggin in to arena. " HOST: your chat privlages have been temporarily suspended." BAM that's all i know.
if you ask me, it is some 14 year old CM playing god, and HTC should not allow this sort of crap. My language was not THAT bad in the statements i brought up. And if the personalities of people in this game are THAT effected by things I said, then please, do not suspend my chat privlages, Please, by all means, simply cancel my account instead.
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"14 year old CM playing god"
:rofl riiiiigggghhhhtt. you keep on thinking that bro.
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Fact of the matter is, I have seen much worse language on 200 from all countries and nothing was done to those guys. Someone is playing favorites here.... Just saying!
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It's not about playing favorites it's about being reported. If one single person says a random profanity on chat then no one is likely going to do anything but if you get in an argument with someone who has a lot of friends online, regardless as to what was said, then they all could click the "report" button and get you muted.
HiTech will normally look through these records and fix any wrongdoings (if they reported you unfairly then THEY will get punished) but since it's the holidays they likely haven't had a chance to review the logs yet, hence why you're still suspended.
All you can do is email them at that link and wait for them to take a look at it. If you keep talking about it here you're only digging your hole deeper and they'll be less inclined to want to help.
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Thanks tigger, i appreciate the advice, and i suppose you are right. But I have to say my peace in this. if they are going to mute someone, I understand, I have even been muted and recieved the courtecy of a message stating so and understood what i did to get the "slap on the wrist". Some nights i have taken it well.. others.. not so much. :furious
I won't get into the whole thin skinned "ofended" players "special access to god". But i can say, HTC should grant the accused offender with SOME sort of notice. I mean, if someone is taking my money, i am polite enough each and every month to be sure my credit card clears without a hassle or need for them to wonder why my payment did not clear and doing this for pretty much 12 years+ (had a 7 month hiatus once in a move). So yeah... I feel slighted and totally blown off as a VERY long time, loyal customer who has brought many other people to this game, as loyal, long time customers. I feel A modicum of care and politeness, along with some sort of notice to the accused offender of his infraction and reason for punishment would be in order here. I do not feel that is asking too much.
Now, if this is due to ( Someone with the tact and maturity of a 14 year old) playing god with me simply because "he/they" can, then I can understand those things happening and would hope those invoilved were "dealt with" appropiately.
Well, i have said my peace.. i just CAN'T WAIT to learn what i may have done... :eek:
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Fact of the matter is, I have seen much worse language on 200 from all countries and nothing was done to those guys. Someone is playing favorites here.... Just saying!
Despite what you may think,no one is playing favorites. The Mods come in 2 forms,1 is automatic and if certain works are spoken or texted a warning is issued. The other is in the form of a player,these are mature people with no axe to grind and only follow a given outline.
:salute
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I won't get into the whole thin skinned "ofended" players "special access to god". But i can say, HTC should grant the accused offender with SOME sort of notice.
EVERYONE has the ability to report someone's voice or text for whatever reason. No one person has any more of a special access to god than anyone else. Simply put you said something that someone else didn't like and they reported you. It really is that simple. If you see something you don't like you have to ability to report that person as well. Hitech doesn't have the resources to hire someone to read and listen to every word said in every arena just to look out for inappropriate comments which is why they rely on a reporting system and auto-banning (with a warning with certain words). No it isn't perfect but I can say that I don't always say things people like yet I've never been banned.
Seriously.. just let this thread die. Email hitech and they will review it.. probably tuesday. If they determine that you were banned inappropriately (if you didn't break any rules) then they will restore your privileges and probably ban the people who reported you. If they determine that you were at fault then you'll likely stay banned. If you keep whining and complaining about it you may end up seeing a perma-ban.
Most likely you won't know the results of their investigation (unless you are at fault) but rest assured that they will take appropriate actions regardless of the outcome.
Do yourself a big favor and email them and don't mention another word about it here. It does not help.
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Tigger, you're probably right, I should drop this. I do understand the reasoning behind the idea of muting and agree with the "punishment, I just honestly have no clue as to who i offended or what I said to get the chat suspension. That was my point, and frustration. I feel it is like arresting someone and then putting them in jail, and then never telling them WHY. But I will take your advice tigger and email a request to find out why. I mean seriously. I sit here without a clue. I suppose THAT was what I was trying to get feedback on in here once I learned I was suspended. I was not aware these things happened this way, where an offender is never told WHY his chat was suspended.
So as i DON'T offend someone again in the same way, or at least when i do, i will know what is comming, I hope I can find out WHY I was suspended. I am sure I will be embarrassed and say to myself "opps.. oh yeah I remember saying that now" but right now.. haven't got a clue why.
So, anyways, I want to say thanks for yours and others replies and insight here. I will stop beating the dead horse now. I did learn alot about this chat suspension thing here though. I had never known about chat suspensions over the 10 to 30 minute mute in game in 12 years, until now.
Try an remember though, this post earnestly started with the thought I was experiencing some sort of bug in the game, I didn't begin this post as the rant it turned into. ;)
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Papy if you feel that you were wrongly muted then contact HTC like Tigger recommends.
All you can do is call or email them... it'll probably be Monday before they can fix it though (possibly even Tuesday if they are closed for new years)
So what *DID* you do? You must have said something to cause yourself to be reported. We can't tell you this only you and whoever reported you (and hitech) can know and I don't think we're allowed to talk about details here.
Send an email here: support@hitechcreations.com
The people at HTC will be able to tell you what you did wrong, or if you didn't do anything wrong they will restore your chat privileges.
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The reason you're not told who reported you is because HTC doesn't want retaliation attacks. If it worked like you want it would go like this: Bob, John and Greg all play together as a squad. John says something about about religion or government (which is against the rules by the way) and Billy overhears the conversation and reports John. John gets the message "Billy has reported you" as a warning because it's only a single report. So now John gets mad and tells Bob and Greg to report Billy. Since Billy has two reports against him not he's automatically banned because two people reported him as retaliation. This would be even more wrong than the current system and I completely understand why HTC won't give out details as to who reported someone else.
HTC has a strong policy against discussing this kind of a matter on the BBS which is why we keep telling you to email them and take it private. If you did something wrong HTC will tell you what you did ONCE THEY GET A CHANCE TO INVESTIGATE IT. If you did nothing wrong the HTC will most likely restore your privileges and probably ban the guy who reported you but you will never know who did it. US law might give you the right to "face your accuser" but since this game is a privilege and not a right (let alone a private entity) those rights don't apply here.
I'm sorry you're angry for being muted and for spending so many hours trying to troubleshoot a problem that wasn't there but don't take it out on HTC or even us. Just let it go and move on. If you can't get past it then by all means cancel your subscription and go play Disney Online or something.
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.. I have even been muted and recieved the courtecy of a message stating so and understood what i did to get the "slap on the wrist". Some nights i have taken it well.. others.. not so much. :furious
So you're saying you're a repeat offender? :O
/ I feel a modicum of care and politeness, along with some sort of notice to the accused offender of his infraction and reason for punishment would be in order here. I do not feel that is asking too much.
You want the modicum of care and politeness that you can't be bothered to give other players who might find your behavior offensive when you intentionally and repeatedly break the rules. :bhead
And now you feel like you're a victim of injustice... :cry
:lol
Happy New Year!
Try to behave.
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Fact of the matter is, I have seen much worse language on 200 from all countries and nothing was done to those guys. Someone is playing favorites here.... Just saying!
You can't catch everybody every time, and you don't want to, so what you're "just saying" is both wrong and stupid.
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Thanks Tigger. I agree with what you say and understand wholeheartedly, and I also understand the reasons for not going into the whole he said/she said thing. You are right, that would NEVER work out well, I do not need confront my accuser(s). I have done what you suggested and am waiting for a reply eventually. On another note, until you told me HTC does not wish discussion on these matters here, I was not aware of that fact. I am not what you would consider a regular on these boards. In 12 years, I may have posted 5 times.
FLS, I think you missed my point, I don't feel persecuted or similar ( i feel slighted) you might say, as I was never informed of the rule I broke or that a punishment had been metted out. Now that Tigger has clearly explained the process for finding out, (get muted, then email and ask why) I have followed those directions. If i offended someone and i am doing it repeatedly, then all I would want is to know WHAT I did wrong, punished or not, "just let me know" so i can stop offending or leave if i feel I need to and play Disney on-line as tigger suggests. I admit, I have not read all of the TOS which would probably help give me have a clearer understanding regarding all of this, I will be endeavoring to correct that omission on my part in the future, so as i do not breach areas which the TOS wishes us to follow. As for repeatedly doing something that offends others, i wasn't aware i was, other than the normal every day chiding between others on 200 about who killed who, cheap kills, etc., and that sort of stuff, and on occasion allowing myself to get aggravated by losing a perk plane, or some other thing to an extent I lost my temper. (I do not think anyone losses their temper on "prupose"). Those who know me in the game, know that when i have let this game, make a 51 year old man, lose his temper THAT much, I log off immediately any more. I realize i had just became too immature to continue to play if i let a game upset me THAT much. (And yes, i am embarrased enough to know I have the ability to get THAT upset about a game, you need not point out that flaw in my temperment). There are times i have found many people lose their temper, and heard or read things which might offend, but I am one who is not offended by that. I can count the fingers of one hand the amount of times over 12 years that I have ever called someone out on that fact by reporting them in any way.
Again, thanks for all the input, i have sent the email request, and await an answer. I have learned a valuable lesson on the need to abide by "the rules". I am anxious to learn specifically which rule I broke to get to where I am now, so that I can correct the issue immediately.
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And with that, i will leave this post alone as tigger has suggested.
Thanks to all of you for your input and suggestions AND for making me think.
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CMs can ONLY mute people in Special Events Arenas and we have a protocol to follow.
We usually do unless you jump across that line with something flagrant.
And there is usually good reason for them to step in if something happens.
Example- during KOTH I stopped practice recently as someone vulched a player.
I grounded everybody and said "if we don't practice nice, we wont practice at all."
I was accused of being on a power trip.
I got back "but it's my friend." That may be fine and dandy to you and your friend but you don't see the bigger picture.
Everyone who didn't know it was a friend thinks it's OK to vulch and that's a can of worms NO CM wants to open.
It's better to Barney Fife it and 'nip it in the bud'
That's the same thing Trainers have to deal with and why the TA has rules.
Most of the time you try to explain that to the offender they will not see your point of view.