Aces High Bulletin Board

Help and Support Forums => Technical Support => Topic started by: westtex68 on January 09, 2012, 05:27:03 PM

Title: Game lock up
Post by: westtex68 on January 09, 2012, 05:27:03 PM
Once I log on go arena CPU locks up any ideas ?
Title: Re: Game lock up
Post by: fuzeman on January 09, 2012, 05:37:30 PM
Yes, please be more specific. CPU lockup, what exactly do you mean? Does the whole system freeze and need a hard boot? Does it only close game and throw you to desktop? Does it freeze for an amount of time and then unfreeze? The more accurate you are and the more information you give us helps figure out the problem.

We will need computer information also, please post the top 1/3rd of your DxDioag report.
http://bbs.hitechcreations.com/smf/index.php/topic,270056.0.html
Title: Re: Game lock up
Post by: westtex68 on January 10, 2012, 03:38:54 PM
-----------------
Time of this report: 1/10/2012, 16:32:46
       Machine name: OWNER-PC
   Operating System: Windows 7 Ultimate 32-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.111025-1505)
           Language: English (Regional Setting: English)
System Manufacturer: Dell Inc.
       System Model: Latitude D830                   
               BIOS: Phoenix ROM BIOS PLUS Version 1.10 A05
          Processor: Intel(R) Core(TM)2 Duo CPU     T7500  @ 2.20GHz (2 CPUs), ~2.2GHz
             Memory: 3072MB RAM
Available OS Memory: 3070MB RAM
          Page File: 1104MB used, 5033MB available
        Windows Dir: C:\Windows
    DirectX Version: DirectX 11
DX Setup Parameters: Not found
   User DPI Setting: Using System DPI
 System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
     DxDiag Version: 6.01.7601.17514 32bit Unicode

------------
DxDiag Notes
------------
      Display Tab 1: No problems found.
        Sound Tab 1: No problems found.
          Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D:    0/4 (retail)
DirectDraw:  0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay:  0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow:  0/6 (retail)

---------------
Display Devices
---------------
          Card name: NVIDIA Quadro NVS 140M
       Manufacturer: NVIDIA
          Chip type: Quadro NVS 140M
           DAC type: Integrated RAMDAC
         Device Key: Enum\PCI\VEN_10DE&DEV_0429&SUBSYS_01FE1028&REV_A1
     Display Memory: 1522 MB
   Dedicated Memory: 243 MB
      Shared Memory: 1278 MB
       Current Mode: 1920 x 1200 (16 bit) (60Hz)
       Monitor Name: Generic PnP Monitor
      Monitor Model: unknown
         Monitor Id: SEC3255
        Native Mode: 1920 x 1200(p) (60.013Hz)
        Output Type: Internal
        Driver Name: nvd3dum.dll,nvwgf2um.dll
Driver File Version: 7.15.0011.7924 (English)
     Driver Version: 7.15.11.7924
        DDI Version: 10
       Driver Model: WDDM 1.0
  Driver Attributes: Final Retail
   Driver Date/Size: 11/21/2008 21:07:00, 5971968 bytes
        WHQL Logo'd: n/a
    WHQL Date Stamp: n/a
  Device Identifier: {D7B71E3E-4769-11CF-6C6D-F52101C2CA35}
          Vendor ID: 0x10DE
          Device ID: 0x0429
          SubSys ID: 0x01FE1028
        Revision ID: 0x00A1
 Driver Strong Name: oem1.inf:NVIDIA.Mfg.NTx86.6.0:nv_G86_0:7.15.11.7924:pci\ven_10de&dev_0429&subsys_01fe1028
     Rank Of Driver: 00F60001
        Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C ModeVC1_B ModeWMV9_B ModeV
Title: Re: Game lock up
Post by: westtex68 on January 10, 2012, 03:41:42 PM
Hope this is what you need.As I said before when go to arena the game locks up and I to unlocked using task manager ? Thanks
Title: Re: Game lock up
Post by: Skuzzy on January 10, 2012, 03:53:46 PM
That video card only has 256MB of video RAM.  You need to make sure you disable any anti-aliasing, set the games "Maximum Texture Size" to 256 and in the games "Options->Graphic Details->Advanced" panel, only check the "Detailed Water" option.

See what that does for you.
Title: Re: Game lock up
Post by: westtex68 on January 10, 2012, 04:17:52 PM
Just applied 256 textures and disabled ailising hit ok and CPU just sit there and time out with close screen window?Locked up again.
Title: Re: Game lock up
Post by: Skuzzy on January 10, 2012, 04:45:50 PM
Well, I dug up the specs for that video card and it may not be able to run the game.  You might try to see if there is an updated video driver for it.
Title: Re: Game lock up
Post by: westtex68 on January 10, 2012, 04:48:31 PM
Ok let my see what I find thanks a lot.
Title: Re: Game lock up
Post by: westtex68 on January 11, 2012, 11:32:47 AM
Well updated the drivers on the video card and now we are online,Thanks Skuzzy you da man !