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General Forums => Hardware and Software => Topic started by: Changeup on January 12, 2012, 07:17:25 PM

Title: Memory Issue??
Post by: Changeup on January 12, 2012, 07:17:25 PM
Guys,

I am wondering if I can bother any of you with a problem.  I am running Win7 64 with 12G of 7-8-7-20 1600mhz memory.  After leaving the rig on for a couple of days and the wife or kids surfing and leaving 5 plus Explorer instances open, the mouse gets real, real laggy...I mean unusable.  I go to check the resources and I have 817K of memory left "available".

When I reboot and check the resources, I have 10891K "available" with the same number of services running.  Where in the hell does it all go?  Why isn't it clearing the memory state when its not being used?
Title: Re: Memory Issue??
Post by: skribetm on January 12, 2012, 07:58:26 PM
~1.3GB is about the right memory footprint for Win7 x64 on desktop.
what happened with internet explorer was memory leakage (http://en.wikipedia.org/wiki/Memory_leak).

closing IE and restarting it fixes the problems. if it doesn't, some TSR program/script/object might be still be running even with IE restarted.
in that case, the reboot should have cleared that up.
Title: Re: Memory Issue??
Post by: Changeup on January 12, 2012, 08:04:05 PM
~1.3GB is about the right memory footprint for Win7 x64 on desktop.
what happened with internet explorer was memory leakage (http://en.wikipedia.org/wiki/Memory_leak).

closing IE and restarting it fixes the problems. if it doesn't, some TSR program/script/object might be still be running even with IE restarted.
in that case, the reboot should have cleared that up.

Even when all the IE instances have been closed, it still lags on the desktop as badly as when I'm using it on IE pages.  The reboot does clear it...any way to keep it from happening?
Title: Re: Memory Issue??
Post by: TequilaChaser on January 12, 2012, 08:17:23 PM
Even when all the IE instances have been closed, it still lags on the desktop as badly as when I'm using it on IE pages.  The reboot does clear it...any way to keep it from happening?

you can open up your task manager and click the performance tab and also click the Resource monitor tab at the bottom left side......

then watch your memory usage , while you open up your Web Browser, then open up however many tabs  you had open before to the same websites you was using/viewing

now go to taskbar and bring the resource monitor window to the top and watch for which process or service continues to grow/ increase on the memory usage

shut that internet site down ( close that web browser window or tab )

and watch to see if that process / service is still gobbing up your memory.......

now close all the web browser windows / tabs down

again watch your memory usage monitor....... track down which service or process is continuing to drain down your memory..........  track that process to whatever software or program that utilizes it

it could be Flashplayer, Java / Java Script / shockwave / silverlight or any number of programs or software....... but anyways find the culprit, and see if their is a new update for it or a new version out for it......
 
like skribetm posted, something running on your PC has a memory leak bug ..........


Good Luck

TC
Title: Re: Memory Issue??
Post by: Changeup on January 12, 2012, 08:24:28 PM
Ok...so this isn't going to be quick, lmao!
Title: Re: Memory Issue??
Post by: TequilaChaser on January 12, 2012, 08:43:14 PM
Ok...so this isn't going to be quick, lmao!

Changeup,
one of the windows 7 OS varietys had a memory leak issue  a while back ( i can not recall how long ago it was )

but anyways,  it was in the news section of that website I sent ya to a lil while back........  you can go there and do a search for windows 7 memory leak, possibly???  and read up on what they did to fix it...... think it was a specific windows 7 update they came out with to solve the problem.......

it might be that your windows 7 is the memory leak culprit  instead of some other software / program


TC
Title: Re: Memory Issue??
Post by: Changeup on January 12, 2012, 09:12:58 PM
Changeup,
one of the windows 7 OS varietys had a memory leak issue  a while back ( i can not recall how long ago it was )

but anyways,  it was in the news section of that website I sent ya to a lil while back........  you can go there and do a search for windows 7 memory leak, possibly???  and read up on what they did to fix it...... think it was a specific windows 7 update they came out with to solve the problem.......

it might be that your windows 7 is the memory leak culprit  instead of some other software / program


TC

After looking at the stats and thinking about any changes I've made I think its IE 64 bit.  I had IE 32 on the desktop and it didn't do this so when I found the IE 64 shortcut and put it on there, it started about that same time.  svchost is a GIANT PIG too...it has about 5 instances running most of the time.  I hate that little snotball.
Title: Re: Memory Issue??
Post by: skribetm on January 12, 2012, 09:47:37 PM
for better/safer browsing, dont use IE.

1. download chrome http://support.google.com/chrome/bin/answer.py?hl=en&answer=95346 (http://support.google.com/chrome/bin/answer.py?hl=en&answer=95346)
2. install adblock http://adblockplus.org/en/chrome (http://adblockplus.org/en/chrome)

it is inhumane to let someone use IE!
Title: Re: Memory Issue??
Post by: TequilaChaser on January 12, 2012, 10:37:44 PM
I will only use IE 8 ( for older OS ) or IE 9 ( on windows 7 PCs) anymore......  to many sinkholes in all the other brands,
to where all those other web browsers either have to have so many add-ons to make them secure or have to keep being updated for glitches ( not that IE doesn't have the same problems  as far as being updated regularly )

but the most secure browser / safest browser out there on the market is IE 9 fully updated , since it went live......

ChangeUp, you can check that news site, that I sent you to a few weeks ago in that personal message,  to confirm  what I just said regarding Internet Explorer vs all other web browsers......

YMMV

TC
Title: Re: Memory Issue??
Post by: Changeup on January 13, 2012, 12:19:57 AM
Well, it isn't that.  Something's running...It comes and goes too...it was fine for a week and now its back.  Rebooted two hours ago, played the game and its at 6056 down from 10454 and nothing is running.  There aren't anymore services running either and it doesn't look like the ones that ARE running have gotten any larger in size.

Also, I'm completely up-to-date on the patches from Windows....I have no idea.
Title: Re: Memory Issue??
Post by: skribetm on January 13, 2012, 02:54:43 AM
if a svchost.exe process is eating up your memory, then a DLL is responsible for that.
if you've scanned and not found any virus/worm/malware, then i wouldn't worry about it.
just let it finish and run overnight and see if it still goes on in the morning.

windows might just be copying an image of your disk and sending it to the NSA/CIA/FBI.  :D :D :D

if all else fails, save the data you have and re-install. you can use restore if you've had previous restore points.
Title: Re: Memory Issue??
Post by: MrRiplEy[H] on January 13, 2012, 03:32:48 AM
but the most secure browser / safest browser out there on the market is IE 9 fully updated , since it went live......

Maybe if you believe Microsoft...

Not so according to this test and many like it http://www.pcworld.com/businesscenter/article/245856/chrome_is_most_secure_of_the_top_three_browsers_study_finds.html
Title: Re: Memory Issue??
Post by: Bizman on January 13, 2012, 05:12:25 AM
After leaving the rig on for a couple of days and the wife or kids surfing and leaving 5 plus Explorer instances open, the mouse gets real, real laggy...I mean unusable. 
Why on Earth do you have your computer on for days? Do you run a server or something, maybe seeding torrents? Are you and your wife and kids working/going to school in shifts so someone is always using it? Or do you own a power plant, getting your electricity on paying customers' cost?

Why isn't it clearing the memory state when its not being used?
Although Win7 does a better job with the memory than it's predecessors, it still isn't perfect. Another thing is, the web apps your wife and kids use may not behave even nearly as good as Windows itself. A fine example of memory hogs is the widely popular Facebook game FarmVille: I've seen it happen, that an older laptop has to be rebooted amidst a gaming session due to the game not flushing the memory.
svchost is a GIANT PIG too...it has about 5 instances running most of the time.
Download Process Explorer (http://technet.microsoft.com/fi-fi/sysinternals/bb896653) to see, what's behind each scvchost. That may give you a clue.

Alongside of memory usage, the slowdown can be due to handle leak (http://en.wikipedia.org/wiki/Handle_leak). As stated here (http://stackoverflow.com/questions/951419/how-many-windows-handles-in-use-is-too-many), even a modest handle leak can result lack of resources in a few days.

Title: Re: Memory Issue??
Post by: TequilaChaser on January 13, 2012, 06:27:16 AM
Maybe if you believe Microsoft...

Not so according to this test and many like it http://www.pcworld.com/businesscenter/article/245856/chrome_is_most_secure_of_the_top_three_browsers_study_finds.html

according to your PCWorld article, Chrome appears to be on top

according to the below linked PCWorld article, IE 9 defends the best......


http://www.pcworld.com/article/238104/study_internet_explorer_9_defends_best_against_malware_links.html

Quote
Microsoft Internet Explorer 9 offers Web surfers the best protection against social engineering malware, according to test results released today by an independent research firm

"With a unique URL blocking score of 99.9 percent and over-time protection rating of 99.2 percent, Internet Explorer 9 was by far the best at protecting against socially-engineered malware,"

Internet Explorer’s test results left the scores of four competing browsers in the dust. The over-time protection rate for Google Chrome, for example, was 13.2 percent, while for Firefox 4 and Safari 5 it was 7.6 percent and for Opera 11, 6.1 percent.

it is not that I believe in Microsoft or not, it is that I rather install a software/program or I rather use a software/program without having to go and add multiple plug-ins or add-ons just to try and get the same desired effect........

and btw, I also usually have a copy of the latest stable version of FireFox, Chrome, Opera etc....... along with the most current beta version of the same 3 ( FireFox, Chrome, Opera )

the reason is to help my Mother when she wants me to review/checkout an updates she might have done to any of her online web malls / online web stores........  I do not have my gaming rigs set up like that though....... both of my gaming rigs use IE9 only and no other browser .........

all our PC's in the house also use ESET SS 5 ....... and we have a hardwire firewall in our router

as long as everyone in the family uses good web surfing habits, we really do not need anything past the Router's  firewall ..........   it just makes it easier for me, if one of the grand kids or great grand kids ( or neices ) come over and slip on to one of the computers and decides to go somewhere that is not allowed, like torrent sites, facebook, or something similar.......  

anyways, back to the subject regarding Web Browsers....... for every article out there that claims  MS is better, their will be an article saying chrome is better, or an article saying Opera is better, or saying FireFox is better..... it is a never ending cycle..... but I rather read studys from independent labs or 3rd party testing  than to read something straight from the company / developer of said product......

edit: another PCWorld article refering to IE9 as being the safest Web Browser

https://www.pcworld.com/article/239572/dont_overload_your_pc_with_security_software.html

we all have our opinions and theorys....

cheers

TC
Title: Re: Memory Issue??
Post by: MrRiplEy[H] on January 13, 2012, 06:47:46 AM
according to your PCWorld article, Chrome appears to be on top

according to the below linked PCWorld article, IE 9 defends the best......


http://www.pcworld.com/article/238104/study_internet_explorer_9_defends_best_against_malware_links.html

it is not that I believe in Microsoft or not, it is that I rather install a software/program or I rather use a software/program without having to go and add multiple plug-ins or add-ons just to try and get the same desired effect........

and btw, I also usually have a copy of the latest stable version of FireFox, Chrome, Opera etc....... along with the most current beta version of the same 3 ( FireFox, Chrome, Opera )

the reason is to help my Mother when she wants me to review/checkout an updates she might have done to any of her online web malls / online web stores........  I do not have my gaming rigs set up like that though....... both of my gaming rigs use IE9 only and no other browser .........

all our PC's in the house also use ESET SS 5 ....... and we have a hardwire firewall in our router

as long as everyone in the family uses good web surfing habits, we really do not need anything past the Router's  firewall ..........   it just makes it easier for me, if one of the grand kids or great grand kids ( or neices ) come over and slip on to one of the computers and decides to go somewhere that is not allowed, like torrent sites, facebook, or something similar.......  

anyways, back to the subject regarding Web Browsers....... for every article out there that claims  MS is better, their will be an article saying chrome is better, or an article saying Opera is better, or saying FireFox is better..... it is a never ending cycle..... but I rather read studys from independent labs or 3rd party testing  than to read something straight from the company / developer of said product......

edit: another PCWorld article refering to IE9 as being the safest Web Browser

https://www.pcworld.com/article/239572/dont_overload_your_pc_with_security_software.html

we all have our opinions and theorys....

cheers

TC

IE has and probably will always have one inherent flaw: It contains activex properties and they're by default enabled. This is a highway for hacking. Activex is awesome for intranet / corporation purposes but pretty much a nightmare on the web.

That's why I refuse to touch it.
Title: Re: Memory Issue??
Post by: Changeup on January 13, 2012, 02:21:23 PM
Why on Earth do you have your computer on for days? Do you run a server or something, maybe seeding torrents? Are you and your wife and kids working/going to school in shifts so someone is always using it? Or do you own a power plant, getting your electricity on paying customers' cost?


Yes.

Not helpful but I get the message. :aok
Title: Re: Memory Issue??
Post by: Changeup on January 13, 2012, 02:24:46 PM
Let me ask you guys this:

If I have disabled some things in msconfig lately, could that be causing the leak in the registry?  I have disabled stuff that isn't particularly helpful but since each one of those services or .exe's have associated entries in the system registry maybe that could be the source.

Last night it went from 10657 on reboot to 110k in an hour...no malware and no viruses.  It's getting worse...
Title: Re: Memory Issue??
Post by: Bizman on January 13, 2012, 03:34:21 PM
You can disable all no-Windows things on the Startup tab without causing problems to gameplay, vice versa. Disabling your antivirus may have undesired effects, though. Fiddling with the other tabs might have more side-effects. On the Services tab hiding Microsofts services may help sorting out those that could affect gaming.

And really, without trying to be the annoying wiseguy, if your "yes" meant all those things I mentioned, it is most certain that there are open handles left from the applications they have used. Thus a reboot every now and then is not to be avoided. Heck, I seem to benefit from a reboot before AH even after letting my daughter spend her hour using Messenger and Deviant Art alongside of some web comics!

But, if I understand right, if you lose performance after a reboot during only playing AH, it sounds as if there really is something using your resources fast. If you checked for malware only in Windows, it could be possible that you have a rootkit or MBR virus which hide themselves very effectively. Download and run some Linux based antivirus program. I like F-Secure's rescue CD (http://www.f-secure.com/en/web/labs_global/removal/rescue-cd), because they have quite a good rootkit finder. Running ComboFix (http://www.bleepingcomputer.com/combofix/how-to-use-combofix) could also help in finding effectively hidden malware. And ProcessExplorer, which I recommended earlier, is of good help trying to find out what's running under the name svchost or any other service.
Title: Re: Memory Issue??
Post by: Changeup on January 13, 2012, 03:47:30 PM
You can disable all no-Windows things on the Startup tab without causing problems to gameplay, vice versa. Disabling your antivirus may have undesired effects, though. Fiddling with the other tabs might have more side-effects. On the Services tab hiding Microsofts services may help sorting out those that could affect gaming.

And really, without trying to be the annoying wiseguy, if your "yes" meant all those things I mentioned, it is most certain that there are open handles left from the applications they have used. Thus a reboot every now and then is not to be avoided. Heck, I seem to benefit from a reboot before AH even after letting my daughter spend her hour using Messenger and Deviant Art alongside of some web comics!

But, if I understand right, if you lose performance after a reboot during only playing AH, it sounds as if there really is something using your resources fast. If you checked for malware only in Windows, it could be possible that you have a rootkit or MBR virus which hide themselves very effectively. Download and run some Linux based antivirus program. I like F-Secure's rescue CD (http://www.f-secure.com/en/web/labs_global/removal/rescue-cd), because they have quite a good rootkit finder. Running ComboFix (http://www.bleepingcomputer.com/combofix/how-to-use-combofix) could also help in finding effectively hidden malware. And ProcessExplorer, which I recommended earlier, is of good help trying to find out what's running under the name svchost or any other service.

I lose performance when the computer sits there at idle with nothing open.  Available memory goes down in the period of about an hour
Title: Re: Memory Issue??
Post by: MrRiplEy[H] on January 13, 2012, 04:31:57 PM
I lose performance when the computer sits there at idle with nothing open.  Available memory goes down in the period of about an hour

If I had a problem like that I'd quote the Alien movie: Nuke it from orbit :)

Format + reinstall. You have something nasty going on there.
Title: Re: Memory Issue??
Post by: Changeup on January 13, 2012, 07:32:03 PM
Ok...one problem was Intel's overclocking software.  I never use it so I uninstalled it and dropped 6 processes and the drain has slowed a ton.  It looks like each process in the list is growing a little each time I look at the chart.  Im going to check the DIMM settings in the bios now.
Title: Re: Memory Issue??
Post by: Changeup on January 13, 2012, 07:42:45 PM
Reset the DIMM's to their default settings (auto).  I had them on 7-8-7-20 which also reset the voltage to auto.  We'll see...
Title: Re: Memory Issue??
Post by: Changeup on January 14, 2012, 11:14:48 AM
Fixed...it was the Intel overclocking software...ver 2.1 has a memory bug in it when used with ASUS Sabertooth X58 MB's.  That is why they ship 2.0 instead of the later version.  I updated it two weeks ago and since I don't overclock...its been torpedo'd.

Thanks for you help fellas...I learned a ton about this.

V/r

Changeup
Title: Re: Memory Issue??
Post by: zack1234 on January 15, 2012, 04:14:43 AM
Yes informative thread  :old: