Aces High Bulletin Board
Help and Support Forums => Technical Support => Topic started by: hotard on January 14, 2012, 03:40:29 PM
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The last several days I have experienced frame rates all over the place.. even when setting idle.. normally I get a solid 59 frames.. when frame rate tanks.. image freezes.. If more going on then it is almost a constant freeze.. As though there is a background process grabbing CPU.... I have not changed game settings, or done anything to my computer. when I check task manager, nothing looks amiss.. just the system idel process running mid to high 90's, but I understand that is normal... any ideas??? I had been able to cure it temporarly by rebooting.. but today not even that helps, and frame rate doesn't climb above 10.. game unplayable.
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I'd have to say that you have something overheating such as a video card, a power supply issue, or a software problem.. possibly a malware infection or something. You might want to start by removing the cover and make sure the fans are all working and everything is clean and take things from there.
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I tried shutting down the computer for 1/2 hour.. then booted up and went to AH.. still same results.. Frame rate clocks at ~60, but then momentarily freezes.. frame rate then shows 20-40 fps.. but suspect at the instant it's freezing it's like '0'.. doesn't seem like I have any malware.. need to do a scan though. See if that turns up anything
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Did you check the CPU usage in the task manager? It should be at 0, with the occasional spike to 1 percent.
Your computer can be changed without your knowledge.
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for grins I logged on at 6am to see if it made a difference.. no soap. I pinged the server.. 206.16.60.41 62ms average task manager shows everything setting at 0 except aces high.. runs anywhere between 0 and low 20's. and System Idle processes in the high 90's.. Aces high is using about 1g memory.. have 2gb installed. Sending dxdiag file to support@hightechcreations.
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for grins I logged on at 6am to see if it made a difference.. no soap. I pinged the server.. 206.16.60.41 62ms average task manager shows everything setting at 0 except aces high.. runs anywhere between 0 and low 20's. and System Idle processes in the high 90's.. Aces high is using about 1g memory.. have 2gb installed. Sending dxdiag file to support@hightechcreations.
The Sytem Idle process should be at 99 percent. That is why I asked about the actual CPU usage. Sounds to me like there is a really aggressive background process running. Keep in mind, not all background processes are shown in the Task Manager.
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I think you are right. I went on the offline arena.. when I was in the tower I was getting a solid 59 frame rate.. then went airborne. and presto got the fluctuating frame rates and screen freeze. Time for a check up. May try to install the game on my laptop just to see what happens with that, but it's not a permanent solution.
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Well, for now I found I can shut down the computer, re-boot in safe mode, then restart the computer from there and game will work without freeze, usually for as long as I'm on.. on ocassion it startes the freeze , and I have to log off and go through the re-start procedure above. Not a permanent solution by any means, but lets me play anyway.