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Help and Support Forums => Technical Support => Topic started by: QWEASY on May 16, 2012, 05:19:18 AM

Title: Gray Icons?
Post by: QWEASY on May 16, 2012, 05:19:18 AM
The plane and vehicle icons are sometimes gray, and also my damage list. It flickers between color and gray, and when its gray its very hard to see the text especially against the sky. The radio text is fine. I've tried redownloading and reinstalling the game, but it didn't work. Im running windows7
Title: Re: Gray Icons?
Post by: Skuzzy on May 16, 2012, 06:32:28 AM
A DXDIAG output would help here.
Title: Re: Gray Icons?
Post by: QWEASY on May 16, 2012, 04:07:40 PM
What is that?
Title: Re: Gray Icons?
Post by: Lusche on May 16, 2012, 04:13:36 PM
What is that?



see this: http://bbs.hitechcreations.com/smf/index.php/topic,270056.msg3375880.html#msg3375880
Title: Re: Gray Icons?
Post by: QWEASY on May 16, 2012, 07:47:32 PM

see this: http://bbs.hitechcreations.com/smf/index.php/topic,270056.msg3375880.html#msg3375880



Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601)

Processor: Intel(R) Core(TM) i7-2630QM CPU @ 2.00GHz (8 CPUs), ~2.0GHz

Video Card: Intel(R) HD Graphics Family

Memory: 6144MB RAM
Title: Re: Gray Icons?
Post by: The Fugitive on May 16, 2012, 09:10:20 PM


Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601)

Processor: Intel(R) Core(TM) i7-2630QM CPU @ 2.00GHz (8 CPUs), ~2.0GHz

Video Card: Intel(R) HD Graphics Family

Memory: 6144MB RAM

Thats the one thats killing you. Your graphics card is an "on-board" video and uses some of your ram to run the graphics so it is hurting your performance. The card just can't display everything. You should make sure you have the "textures turned down to 512, or maybe even 256 to get it to run the game.
Title: Re: Gray Icons?
Post by: QWEASY on May 16, 2012, 10:06:12 PM
Thats the one thats killing you. Your graphics card is an "on-board" video and uses some of your ram to run the graphics so it is hurting your performance. The card just can't display everything. You should make sure you have the "textures turned down to 512, or maybe even 256 to get it to run the game.

But i'm getting great frame rates. 59-60fps
Title: Re: Gray Icons?
Post by: Skuzzy on May 17, 2012, 06:15:30 AM
Frame rates are irrelevant.  The Intel video chip simply does not have the hardware processing to do many things 3D graphic related.  It lacks features and is easily overwhelmed.  It has a small internal cache buffer.

You need to set the "Maximum Texture Size" to 256.  You should not be running with "Detailed Terrain" enabled in the "Options->Graphic Details->Advanced" panel either.

Just try it and it should stabilize things.
Title: Re: Gray Icons?
Post by: QWEASY on May 20, 2012, 02:23:36 PM
Frame rates are irrelevant.  The Intel video chip simply does not have the hardware processing to do many things 3D graphic related.  It lacks features and is easily overwhelmed.  It has a small internal cache buffer.

You need to set the "Maximum Texture Size" to 256.  You should not be running with "Detailed Terrain" enabled in the "Options->Graphic Details->Advanced" panel either.

Just try it and it should stabilize things.

This worked! Thanks for the help
Title: Re: Gray Icons?
Post by: Jed on May 20, 2012, 03:18:55 PM
where do I find the max texture size? thks
Title: Re: Gray Icons?
Post by: ebfd11 on May 20, 2012, 03:57:47 PM
Jed on the Main title screen look under video settings and that will tell you the max texture settings.

LawnDart
Title: Re: Gray Icons?
Post by: Jed on May 20, 2012, 08:22:06 PM
THanks...
Title: Re: Gray Icons?
Post by: blazer65 on June 02, 2012, 09:35:45 PM
Frame rates are irrelevant.  The Intel video chip simply does not have the hardware processing to do many things 3D graphic related.  It lacks features and is easily overwhelmed.  It has a small internal cache buffer.

You need to set the "Maximum Texture Size" to 256.  You should not be running with "Detailed Terrain" enabled in the "Options->Graphic Details->Advanced" panel either.

Just try it and it should stabilize things.

So I have this same problem, and I have tried everything you have said above, but its still not fixed.  I lowered the max texture to 128, turned off detailed terrain.

My system:

Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601)

Processor: Intel(R) Core(TM) i7-2630QM CPU @ 2.20GHz (8 CPUs), ~2.2GHz

Video Card: Intel(R) HD Graphics Family (Radeon HD 7470m)

Memory: 8192MB RAM
Title: Re: Gray Icons?
Post by: gyrene81 on June 02, 2012, 09:51:45 PM
So I have this same problem, and I have tried everything you have said above, but its still not fixed.  I lowered the max texture to 128, turned off detailed terrain.

My system:

Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601)

Processor: Intel(R) Core(TM) i7-2630QM CPU @ 2.20GHz (8 CPUs), ~2.2GHz

Video Card: Intel(R) HD Graphics Family (Radeon HD 7470m)

Memory: 8192MB RAM
ok, that's a first. when did intel start building amd radeon mobile graphics chips?
Title: Re: Gray Icons?
Post by: Skuzzy on June 03, 2012, 06:42:54 AM
ok, that's a first. when did intel start building amd radeon mobile graphics chips?

I am confused by that as well.
Title: Re: Gray Icons?
Post by: olds442 on June 03, 2012, 11:27:53 AM
my laptop has this same  problem when i try and play the frame rate screen is gray and so are icons. its got a nvida 540m 1gb. i think its a HW bug or somehting
Title: Re: Gray Icons?
Post by: Hawk78th on June 06, 2012, 05:13:34 PM
I've been working with Blazer65 on this...& I know he has this:

 

HPDV7 6C00  
{Specs copied from HP site}
Internal specs
Operating system
Windows 7 Home Premium 64-bit


Processor
2nd generation Intel(R) Core(TM) i5-2430M Processor (2.4 GHz, 3MB L3 Cache) Turbo Boost to 3.0 GHz OR
2nd generation Intel(R) Core(TM) i5-2450M Processor (2.5 GHz with Turbo Boost up to 3.1 GHz)

Graphics
Intel(R) HD Graphics 3000 [HDMI, VGA]
1GB AMD Radeon(TM) HD 7470M GDDR5 Discrete Graphics(TM) [HDMI, VGA]



Once I saw the Video chip... I didn'tknow where esle to go but to suggest he send Skuzzy the DXDIAG  and have you sort it out....

 any Ideas...  Skuzzy ?

 THX for the help  !



Title: Re: Gray Icons?
Post by: Skuzzy on June 07, 2012, 06:27:40 AM
Sure, get rid of the onboard video chips.  There is not much we can do about these anomalies.  These chips contain a subset of the hardware features the game relies upon in drawing 3D graphics.

Sometimes it helps to reduce the loads on them.  Such as disabling the Aero desktop in Windows 7, in the game disable all the "Advanced" graphic features, set the "Maximum Texture Size" to 256, or less and go from there.

It is also imperative to stay on top of the video drivers for these chips, especially the Intel ones.
Title: Re: Gray Icons?
Post by: bozon on June 28, 2012, 08:38:27 AM
Many new laptops have the dual display chips. The intel one is supposed to handle the 2D graphics and the Nvidia does the 3D stuff. I have no idea how they are glued together, but they are reported to work well in most modern games.

I too have a new Dell laptop with such a dual system and suffer from icons turning gray. Drivers are the latest for both Intel and Nvidia. I'll try to lower some setting as suggested and see if it has any effect.

Dell XPS 14z
Intel HD graphics 3000 driver 8.15.10.2696
NVIDIA GeForce GT520M driver 8.17.13.142
Title: Re: Gray Icons?
Post by: bozon on July 08, 2012, 06:01:45 AM
Problem solved.

for those with "optimus" video cards (laptops that have both an intel and NVIDIA chips), you need to open the NVIDIA setpup in your system tray and from there select the NVIDIA chip as the primary. It is not recomended to set it in the global setting as it will eat your battery faster but do it per-program instead.

Title: Re: Gray Icons?
Post by: blazer65 on July 09, 2012, 07:58:57 AM
Problem solved.

for those with "optimus" video cards (laptops that have both an intel and NVIDIA chips), you need to open the NVIDIA setpup in your system tray and from there select the NVIDIA chip as the primary. It is not recomended to set it in the global setting as it will eat your battery faster but do it per-program instead.



Yes!!  This worked.  Hawk and I figured out that the default must be for a program to run on the lower powered card, so we switched Aces High to run as "High Performance", which must switch it to me Radeon chip, and now everything is working great.

Thank you so much for the help everyone.  Its so nice to be able to see immediately whats flying around me.   :salute