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Help and Support Forums => Technical Support => Topic started by: shermanjr on August 13, 2012, 07:45:52 PM

Title: internet shutss off a same time every nite
Post by: shermanjr on August 13, 2012, 07:45:52 PM
every nite i have noticed after round 8 pm est my internet modem losses intenet connection sometimes it will start rite back up and sometimes it will take 10 mins or so. and many times once its connected again it will loose connection again . before i noticed it would do this during bad t storms but now it will do it regardless already cleaned out the modem and ethernet connection into my comp any tips to what would be causing this
Title: Re: internet shutss off a same time every nite
Post by: The Fugitive on August 13, 2012, 08:22:35 PM
It could just be your modem going bad. It happens. You didn't say if you have a router, but the same goes for those.

Power cycle (turn it off, wait a few minutes and turn it back on) those units sometimes help, it's like re-booting your computer.

The timing of the drop out seems odd tho.
Title: Re: internet shutss off a same time every nite
Post by: shermanjr on August 13, 2012, 09:10:41 PM
would a certain have more ppl on that server to stress it
Title: Re: internet shutss off a same time every nite
Post by: Chalenge on August 13, 2012, 11:51:30 PM
You may have a "server lease time" of 24 hrs maybe?
Title: Re: internet shutss off a same time every nite
Post by: Skuzzy on August 14, 2012, 06:05:31 AM
Normally when you lose Internet at the same time, on  daily basis, it can be traced to the ISP's DHCP server not responding to a refresh or a lease time expiration.  Contact your ISP about the issue.
Title: Re: internet shutss off a same time every nite
Post by: shermanjr on August 14, 2012, 12:44:31 PM
thing is its never done this before only in the passed month or so its been doing it
Title: Re: internet shutss off a same time every nite
Post by: Skuzzy on August 14, 2012, 01:28:05 PM
thing is its never done this before only in the passed month or so its been doing it

The nature of the beast.  Your ISP is the only one who can help with it.
Title: Re: internet shutss off a same time every nite
Post by: shermanjr on August 14, 2012, 08:40:10 PM
will do
Title: Re: internet shutss off a same time every nite
Post by: CAP1 on August 31, 2012, 07:24:10 PM
Normally when you lose Internet at the same time, on  daily basis, it can be traced to the ISP's DHCP server not responding to a refresh or a lease time expiration.  Contact your ISP about the issue.
could you translate that to language that a computer stupid person(moi) would understand please?  i have comcast cable at the shop, paid up on time every month, running a linksys router, and the modem that comcast gave me.
 nearly every afternoon, the router needs to be unplugged from power, and plugged right back in, as that's all that seems to reconnect me to the interwebs.


thanks@!
Title: Re: internet shutss off a same time every nite
Post by: icepac on September 01, 2012, 10:00:05 AM
If the "lease" is released and renewed at the same time, try manually doing it at a time you are rarely on the computer.

If it is truly a 24 hour lease, it should then renew at that time for now on.
Title: Re: internet shutss off a same time every nite
Post by: Bizman on September 03, 2012, 10:57:57 AM
could you translate that to language that a computer stupid person(moi) would understand please?  i have comcast cable at the shop, paid up on time every month, running a linksys router, and the modem that comcast gave me.
 nearly every afternoon, the router needs to be unplugged from power, and plugged right back in, as that's all that seems to reconnect me to the interwebs.
There's only so much IP addresses available, but much more users. Of course that leads to a situation where the ISP has to check if there's someone not using the address that is reserved to him, to be able to forward it to a customer in need. The lease time set by the ISP is often 24 hours, starting from the time you get your IP address. Sometimes the renewal process fails, causing your connection to drop until you are given a new address. -Think about it as an overbooked hotel: Not everyone who have a reservation will come. Overbooking will keep the hotel full without leaving anyone without a room. The rooms are leased for overnight and can be rebooked the next day. If there's a long queue at the reception desk and the clerk is busy, he may accidentally give your room to new client because he hasn't noticed you'd still like to keep it.

Simple enough?  :salute
Title: Re: internet shutss off a same time every nite
Post by: CAP1 on September 03, 2012, 01:48:28 PM
There's only so much IP addresses available, but much more users. Of course that leads to a situation where the ISP has to check if there's someone not using the address that is reserved to him, to be able to forward it to a customer in need. The lease time set by the ISP is often 24 hours, starting from the time you get your IP address. Sometimes the renewal process fails, causing your connection to drop until you are given a new address. -Think about it as an overbooked hotel: Not everyone who have a reservation will come. Overbooking will keep the hotel full without leaving anyone without a room. The rooms are leased for overnight and can be rebooked the next day. If there's a long queue at the reception desk and the clerk is busy, he may accidentally give your room to new client because he hasn't noticed you'd still like to keep it.

Simple enough?  :salute

 that makes sense....and if i'm understanding it correctly, it could be scary with online scammers and worse.........

 thank you for explaining.  :aok