Aces High Bulletin Board

Help and Support Forums => Technical Support => Topic started by: Larokkit on September 12, 2012, 01:52:44 PM

Title: lose settings after my son touched something on keyboard
Post by: Larokkit on September 12, 2012, 01:52:44 PM
Hey maybe someone knows whats going on. My three year old touched something on my keyboard while he was flying last night.(he's getting pretty good too). Anyway all my CH stick,throttle and rudder settings disappear when i log off.I reset everything and saved a setting file but something else must be wrong.  Any ideas?   -thanks
Title: Re: lose settings after my son touched something on keyboard
Post by: Skuzzy on September 12, 2012, 02:11:53 PM
If he managed to get into the Options->Controls->Map Controllers panel and hit the "Default Map" button, it would wipe out any config you had.

What other problems are you having?
Title: Re: lose settings after my son touched something on keyboard
Post by: Babalonian on September 12, 2012, 02:22:06 PM
Need more detailed information to even start guessing what's the issue you're having.

Is your problem that everytime you (re)start the game, your controllers or keyboard settings from your last session are no longer (or never were) saved?  Is it only after physicaly restarting the PC?  What "something else" is wrong?


Assuming everything was running good and fine for many months before all this started to happen - I'm going to guess in the dark that he dropped or holds your controller/stick/keyboard/mouse closer to him than it's "normal" position on the desk, and has strained or damaged the cord/plug, this is causing a "short-circuit" in the USB BUS or something similar causing an automatic and complete reset of all USB connected devices.  I've even had a friend's 4-yo cousin cause USB BUS resets on an old pc because he would press/hold/slam too many keys on the keyboard at once, but that wasn't a repeating problem/issue, so to say.


Skuzzy, it sounds as if it's repeating reset issue since he claims to of saved his settings file (and thus would know how to reinsert/paste it in... each time it's been reset to default).  Maybe his son does this every time?
Title: Re: lose settings after my son touched something on keyboard
Post by: Skuzzy on September 12, 2012, 02:29:46 PM
The only other way for the config to be lost is for the USB bus to be resetting.  A common problem, with CH gear, if you do not use an externally powered USB hub.
Title: Re: lose settings after my son touched something on keyboard
Post by: Larokkit on September 12, 2012, 02:31:11 PM
thanks. im not having any other problem than losing the stick settings when i restart the game. havent had any issues in years actually and no pc problems. I'll check the default map button tonight.thanks for quick help.
Title: Re: lose settings after my son touched something on keyboard
Post by: Hawker25 on September 12, 2012, 03:55:49 PM
do you have the ch control manager installed.  something got messed up in mine and i was having the same issue as you.  Every time i closed ah i lost all saved controller mapping.  I eventually ended up uninstalling all the CH stuff and then just reinstalling the drivers with no CH manager. Then i mapped in offline mode and it has been perfect ever since.  Somebody that know CH software better than me may have a better solution but this worked for me.
Title: Re: lose settings after my son touched something on keyboard
Post by: Larokkit on September 12, 2012, 04:44:33 PM
Hawker, no ...i have never used CH manager. Aces always worked great without it. noticed when i start the game it sais "control mode 1". dont think it ever said that. will look at it some tonight after wife ak is asleep ).
Title: Re: lose settings after my son touched something on keyboard
Post by: Babalonian on September 12, 2012, 06:50:46 PM
Hawker, no ...i have never used CH manager. Aces always worked great without it. noticed when i start the game it sais "control mode 1". dont think it ever said that. will look at it some tonight after wife ak is asleep ).

That is normal, however make sure all your intended mapings are settup in the default "control mode 1".  It's been a long-time feature, in a nutshell it's different controller mapping layouts that you can swap back and forth between.  IE: you settup mode 1 with your buttons on your stick mapped for fighter comat, but you want half these buttons to be different when you fly buffs and do bombing missions, in which case you would set up mode 2 as you preffer for bombing runs.  Now when playing, you switch as needed between the two different/independent settups.

The message you're seeing is always displayed (or should be) as a reminder/confirmation to you incase you do use multiple modes.


Skuzzy brought up a good point, CH gear is touchy (see: demanding) with resetting older buss' that get overtaxed.  If this is the culprit then most likely something must be new or different since it was working fine before.  Is there anything new that you have now hooked up to your USB ports that you didn't have before these problems started on the system?  If this is the culprit, the common resolution is you purchase an externaly powered USB hub, so that it provides the necessary and consistent power demanded by all your USB devices now.
Title: Re: lose settings after my son touched something on keyboard
Post by: ToeTag on September 12, 2012, 07:07:42 PM
If your son is like mine he can do marvelous things that i have never seen just by key board alone. Blows me away when I leave my comp for just seconds and find all sorts of unknown windows pop up.  Drool might be an issue as well. 
Title: Re: lose settings after my son touched something on keyboard
Post by: Larokkit on September 13, 2012, 08:15:21 AM
If your son is like mine he can do marvelous things that i have never seen just by key board alone. Blows me away when I leave my comp for just seconds and find all sorts of unknown windows pop up.  Drool might be an issue as well. 

I don't drool an my computer nearly as much now that we don't have the babe of the week )
Title: Re: lose settings after my son touched something on keyboard
Post by: ToeTag on September 13, 2012, 11:26:09 AM
drool is totally an issue with my two year old...I have thought about renaming him St. Bernard.
Title: Re: lose settings after my son touched something on keyboard
Post by: Larokkit on September 14, 2012, 06:14:23 PM
well i bought a powered usb hub and still have same problem(although im not seeing any movement in the numbers when i set them which is nice ). it must be in my settings file . next step i believe is to do a complete reinstall.
i'll keep plane file in settings so i hopefully dont have to redo every plane view.
Title: Re: lose settings after my son touched something on keyboard
Post by: Larokkit on September 14, 2012, 10:32:55 PM
not having any other issue Skuzzy, everything else seems aok.
ok ,did re install of AH2 ,same problem. went to windows to check game controllers and when i go to calibrate them(win 7) they did not respond. selected troubleshoot and problem fixed..could calibrate. put pc to sleep,started it up.. no controls,hit troubleshoot, this time message said could not fix. un plugged powered usb,reconnected..went to calibrate in windows and they worked.  put pc to sleep , turned pc on ..controllers would not work.
    did virus scan..nothing.
been flying AH for sheesh....at least 10 years on just 2 pc's. cant figure out what could change to foul this up in a few seconds.
thanks for assist guys.
. bet its something simple.probly should just put my two boys on it for 10-15 min.
try again tomorrow
Title: Re: lose settings after my son touched something on keyboard
Post by: Larokkit on September 14, 2012, 10:50:22 PM
Hey Skuzzy ,
 I sent you a dxdiag file by email to see if you see anything in there that  helps
 thank you!.
Title: Re: lose settings after my son touched something on keyboard
Post by: Skuzzy on September 15, 2012, 07:18:52 AM
The 'sleep' mode of Windows 7 has some issues.  I would not use it.  It has been known to cause many issues, at random times.
Title: Re: lose settings after my son touched something on keyboard
Post by: Larokkit on September 18, 2012, 09:39:15 AM
   Well between the powered usb and not playing AH after windows is in sleep mode things are working well. I still have no idea what started a problem i've never had , :cheers:but i seem to have appeased the pc gods. Thanks for the help, very impressed with the almost instant reply for assistance both from Skuzzy and the community.
Larry    
Title: Re: lose settings after my son touched something on keyboard
Post by: Skuzzy on September 18, 2012, 09:52:35 AM
Over time the high power draw of USB devices will reduce the ability of a USB chip to carry the power.  As it is really an analog device carrying digital data, it is like any other analog device.  It degrades with time and load.

The sleep issue, with Windows 7, has been there since Vista.  It was improved with Windows 7, but still has many bugs in it.

If you can wrap your head around the following, it will serve you well.

Every time you boot your computer, Windows changes something.  If you never reboot your computer, then Windows will change it based on time.  At the end of every day, what you start with is not what you will finish with.
Title: Re: lose settings after my son touched something on keyboard
Post by: Bizman on September 18, 2012, 11:40:01 AM
Oh wow! That was something to really think about. So you say that sleep mode still has bugs making it an unstable tool, and every boot has the chance to make trouble. Did I understand you right? I suppose that means, that the safest way to use Windows is to keep it running 24/7 without any energy savers and run only selected updates manually and selectively after patch Tuesdays, unevitably then making a reboot. That also must include not using any programs that don't clean RAM after they no more use it. 
Title: Re: lose settings after my son touched something on keyboard
Post by: Skuzzy on September 18, 2012, 12:04:26 PM
I never said the changes were all bad.  The only way to prevent any changes form happening is to never connect to the Internet.

Yes, the "sleep" mode still has problems.
Title: Re: lose settings after my son touched something on keyboard
Post by: Bizman on September 18, 2012, 12:13:09 PM
Thanks for the correction  :salute