Aces High Bulletin Board

Help and Support Forums => Technical Support => Topic started by: B4Buster on October 01, 2012, 05:41:53 PM

Title: Getting disconnected every couple of minutes
Post by: B4Buster on October 01, 2012, 05:41:53 PM
As the title says, I'm getting disconnected every couple of minutes. It's at the point where the game is no longer playable.

This started about 4-5days ago and seems to be getting progressively worse.

I'm using a wireless connection but have done so for the past four years with no problems.



edit: I did read through Skuzzy's connection sticky at the top (which is great by the way) and everything seems to check out.

I am more curious is anyone else has had similar issues...
Title: Re: Getting disconnected every couple of minutes
Post by: gyrene81 on October 02, 2012, 07:10:52 AM
did you buy a new router recently and is it a netgear?
Title: Re: Getting disconnected every couple of minutes
Post by: B4Buster on October 02, 2012, 07:51:28 AM
I got the router from my ISP - have had it for a few years.

I took a closer look at my processes. While iTunes was not running, a number of iTunes processes were (three or four of them). I cancelled the processes and did not get disconnected once afterwards.

I find it odd - i have always flown while listening to itunes in the back ground and never had issues. Why would I have problems all of a sudden? I have not upgraded iTunes recently.
Title: Re: Getting disconnected every couple of minutes
Post by: Skuzzy on October 02, 2012, 09:11:38 AM
iTunes WILL interfere with the connection, and when it is not interfering with the connection it is causing latency issues along with dropped UDP packets.

It is NOT a process you want running in the background on your computer, EVER.

I cannot stress this enough.  No matter how you think it is not impacting your game play, IT IS!  It is the nature of the beast.  It is why I listed it as one of the number one things to do when you have connection issues.  KILL IT!


Wireless is going to be impacted by the phase of the Moon as well as Sun spot activity.  It will never be consistent.  It is also the nature of the beast.
Title: Re: Getting disconnected every couple of minutes
Post by: B4Buster on October 02, 2012, 10:52:25 AM
iTunes WILL interfere with the connection, and when it is not interfering with the connection it is causing latency issues along with dropped UDP packets.

It is NOT a process you want running in the background on your computer, EVER.

I cannot stress this enough.  No matter how you think it is not impacting your game play, IT IS!  It is the nature of the beast.  It is why I listed it as one of the number one things to do when you have connection issues.  KILL IT!


Wireless is going to be impacted by the phase of the Moon as well as Sun spot activity.  It will never be consistent.  It is also the nature of the beast.

Thanks Skuzzy. The document you typed is great. I ignored iTunes because I have never had issues before, but it started becoming obvious that it is where the problem was.
Title: Re: Getting disconnected every couple of minutes
Post by: Babalonian on October 03, 2012, 05:49:26 PM
Could be a new malware introduced recently to your system that utilises iTunes for whatever dubvious intentions it has in mind.
Title: Re: Getting disconnected every couple of minutes
Post by: Chalenge on October 03, 2012, 10:47:14 PM
Could be a new malware introduced recently to your system that utilises iTunes for whatever dubvious intentions it has in mind.

Exactly. Its called iTunes.
Title: Re: Getting disconnected every couple of minutes
Post by: Skuzzy on October 04, 2012, 09:01:02 AM
When you guys going to figure out that Apple has no vested interest in helping Windows run better?

Anything Apple produces for the Windows platform is bad and has always been bad.
Title: Re: Getting disconnected every couple of minutes
Post by: doc1kelley on October 04, 2012, 10:52:05 AM
Thanks Skuzzy. The document you typed is great. I ignored iTunes because I have never had issues before, but it started becoming obvious that it is where the problem was.

Slaps B4Buster upside the head!  You're too smart to let stuff like that get by.  Anything that isn't required should be set to either disabled or manual.  Consult BlackViper's list at www.blackviper.com and pick your poison.

All the Best...

   Jay

ps.. B4Buster still needs a few slaps upside the head. :devil
Title: Re: Getting disconnected every couple of minutes
Post by: quig on October 04, 2012, 10:17:23 PM
... Anything Apple produces is bad and has always been bad.

Equation simplified.  :bolt:
Title: Re: Getting disconnected every couple of minutes
Post by: RicOShay on October 13, 2012, 10:51:15 AM
As the title says, I'm getting disconnected every couple of minutes. It's at the point where the game is no longer playable.

This started about 4-5days ago and seems to be getting progressively worse.

I'm using a wireless connection but have done so for the past four years with no problems.



edit: I did read through Skuzzy's connection sticky at the top (which is great by the way) and everything seems to check out.

I am more curious is anyone else has had similar issues...








I had a strange problem with magic jack screwing up AH connections. Stopped after pulling the plug on my magic jack connection.