Aces High Bulletin Board

Help and Support Forums => Technical Support => Topic started by: chaser on October 23, 2012, 07:26:39 PM

Title: Can't send email to support@hitechcreations.com
Post by: chaser on October 23, 2012, 07:26:39 PM

I've been trying for the past 24 hours to send an email to that address. Is the HTC email down?

Title: Re: Can't send email to support@hitechcreations.com
Post by: Skuzzy on October 24, 2012, 06:52:30 AM

Quote from: chaser on October 23, 2012, 07:26:39 PM

I've been trying for the past 24 hours to send an email to that address. Is the HTC email down?

What error are you getting?  The server seems to be fine.

Title: Re: Can't send email to support@hitechcreations.com
Post by: Skuzzy on October 24, 2012, 09:25:25 AM

Found the problem.  You are trying to send us a file larger than 15MB.  You need to shrink that down.

Title: Re: Can't send email to support@hitechcreations.com
Post by: chaser on October 24, 2012, 06:00:51 PM

Quote from: Skuzzy on October 24, 2012, 09:25:25 AM

Found the problem.  You are trying to send us a file larger than 15MB.  You need to shrink that down.

Indeed I believe it was 21mb if I remember correctly. I'll make sure its under 15mb next time. Thanks skuzzy!  :cheers: