Aces High Bulletin Board
Help and Support Forums => Technical Support => Topic started by: Bino on October 25, 2012, 12:33:18 PM
-
The past few days, I've seen three times seen my PC freeze up for about ten or fifteen seconds, and then a SYSTEM message appears in the text buffer about advanced graphics options being disabled. The funny thing is, I have not changed my PC, nor have I seen any drop in frame rate prior to this automatic "correction". Can I disable this feature? I'm not convinced that I need to be saved from my own graphics configuration.
PC config here: kenshelby.us/docs/pc-parts.htm (http://kenshelby.us/docs/pc-parts.htm)
-
It takes too long to load the game, so it switches over. My guess is your connection might be a bunch slower due to the election crap we have on the US. It my settle down after that. Also Skuzzy is working on a new server setup for the LW arena. You can test it by logging onto a MW atna and see if your computer switches the graphics there to.
-
I doubt this has to do with the test ISP location. It has to do with local resource allocation problems within the local computer. If a computer takes too long to respond, the game will automatically reduce the graphic load to help it run. It cannot be disabled.
You need to find and correct why this is happening. I want to stress this; WINDOWS CHANGES ALL THE TIME, WITHOUT YOUR KNOWLEDGE!!!
-
Also, as simple as it sounds, check your heatsinks/fans on/in your PC for dust bunnies cloging them up or overheating components. Little things like drops in performance or hickups would be the first signs of any trouble starting.
-
Thanks folks. :salute
I recently added a side fan to cool the CrossFire pair of 5850's, so I've been watching CPU and GPU temps closely these past few weeks, and no issues there.
I'll take a close look at what's running on the Windows task list. I think this is the more likely culprit. If I ever meet Mr. Gates, he gets another pie in the face, from me! :mad:
-
The search for rogue Windows processes continues. Meanwhile, turning all the bump mapping options OFF is a tolerable work-around.
-
Well, this is turning into an interesting puzzle...
I still cannot find any extraordinary Windows process that's stealing huge chunks of CPU. I run the "AlacrityPC" tool before each Aces High session, to shut down all the usual Windows processes (i.e., background file transfer, windows update, superfetch, scheduler, etc.)
I've recently changed my machine a bit: updated the video card to an AMD 7950 and added two more ASUS VE258Q monitors. Here is the current machine spec: http://kenshelby.us/docs/pc-parts.htm (http://kenshelby.us/docs/pc-parts.htm)
The only time I have any issues is when I am online in Aces High. When OFF-line in AH, I can crank all the eye candy "up to eleven" and the performance is very smooth (And beautiful, too. Nice job, you guys.) My son plays Skyrim on this machine with all the hi-rez eye candy: no problem. I play Total War Napoleon on this machine with all the hi-rez eye candy: no problem. It's only the ON-line AH that has any difficulty.
I tried an "overlay reinstall" of AH last night: no joy. (You folks must have recently upgraded your d/l server: grabbing a full copy over my cable TV modem was less than 3 minutes.)
Maybe if you could give me more detail about what happens when I see the AH message "disabling advanced graphics options" ...?
-
That message is a result of the computer frame rate dropping to below levels where the game can run. If that frame rate drops too low for more than ten seconds (I believe it is 10 seconds), then the game automatically switches off the high graphic options.
If you are getting this when entering an arena, it means the game is struggling to allocate all the required resources it needs to run everything.
It is also possible something external of the game is causing the CPU to be distracted from running the game. A DOS attack on the network port could cause it.
What are the Advanced->Graphic Options set to and what anti-aliasing are you using? A DXDIAG output might be helpful as well.
The download server is the same as it has been for years.
-
That message is a result of the computer frame rate dropping to below levels where the game can run. If that frame rate drops too low for more than ten seconds (I believe it is 10 seconds), then the game automatically switches off the high graphic options.
If you are getting this when entering an arena, it means the game is struggling to allocate all the required resources it needs to run everything.
It is also possible something external of the game is causing the CPU to be distracted from running the game. A DOS attack on the network port could cause it.
What are the Advanced->Graphic Options set to and what anti-aliasing are you using? A DXDIAG output might be helpful as well.
The download server is the same as it has been for years.
Hmmm... haven't seen any evidence of a DOS attack, and the PC is hardwired to a 3Com "OfficeConnect" home network router that includes some firewall protections.
When I get home tonight I will post links to a screenshot JPG of the AH Advanced->Graphic Options, and a DXDIAG text file. I have always used the minimum (2x ?) anti-aliasing in that initial AH "video settings" selection screen, while in the AMD video driver options I select "use application preferences".
In the meantime, if I turn all the AH Advanced->Graphic Options off, then AH runs fine. Just looks a bit plain.
(Just lucky on that fast d/l last night, I guess. <shrug>)
Thanks, Skuzzy. :salute
-
Numb1 had flickering issues with Joe AMD card. By dropping the drivers back to 12.4 it cured his problem. AMD knows about issues with this batch of drivers, according to numb1. Maybe the driver issues also mess with the use of the ram on the card causing the slower load time. Just something else to check.
-
Numb1 had flickering issues with Joe AMD card. By dropping the drivers back to 12.4 it cured his problem. AMD knows about issues with this batch of drivers, according to numb1. Maybe the driver issues also mess with the use of the ram on the card causing the slower load time. Just something else to check.
Might make more sense if I saw the problem across all programs, but I only have an issue with the ON-line side of AH, not OFF-line AH, nor anything else.
Will keep it in mind, though. :salute
-
Numb1 was only seeing issues with.AH, other games worked fine. Also, your only going to get that switch to lower graphics with the extra load of being online and downloading the positional data from the game. Off-line doesn't have the data uploaded.
-
Skuzzy, here are those links...
AH graphics options in place when I see the problem (all but the Gamma are set via the default button) : (http://kenshelby.us/images/video-options.jpg)
DxDiag, run just now: http://kenshelby.us/docs/DxDiag-2012-12-04.txt (http://kenshelby.us/docs/DxDiag-2012-12-04.txt)
Thanks! :salute
-
A couple of things.
1) Do you need the ATI sound driver? If you are not using the HDMI port of the video card, you need to remove that driver and disable the sound device on the video card.
2) Did you load the native motherboard drivers, or are you using the default supplied Windows 7 drivers? You need to make sure you installed the native motherboard drivers.
-
I can quickly take care of that ATI sound driver, again. Probably came back with the install of the new video card.
When I first set up the machine, after installing Windows I loaded the drivers that came on the ASUS setup disk: the Intel chipset utility, etc. Both of my JBOD SATA hard drives (and the two DVD drives) are on the Intel chipset SATA-3Gb bus, not the Marvel SATA-6Gb bus. The on-board Marvel LAN chip is disabled and I use a PCI-E Intel NIC, with Intel driver. Likewise, the on-board Realtek sound chip is disabled and I use a PCI-E Creative sound card with their driver.
Hmmm... I do see that my BIOS is a bit out of date, and the release notes for one of the intervening BIOS updates do use that euphemism for bug fixes: "improve system stability"
A couple of things.
1) Do you need the ATI sound driver? If you are not using the HDMI port of the video card, you need to remove that driver and disable the sound device on the video card.
2) Did you load the native motherboard drivers, or are you using the default supplied Windows 7 drivers? You need to make sure you installed the native motherboard drivers.
-
Hi Skuzzy,
The ATI sound driver cannot be permanently un-installed: it's embedded in the video driver. I can, however, disable the device, which I've done. No joy. Can you give me any more details about the "local resource allocation problems" I'm trying to find? It's kinda hard to know what to look for.
Also, I see that some WD 10K RPM SATA-3 drives are *really* cheap (well under $100). Would it make sense to try this: add one to my rig, and have *only* the AH files on it?
I did go to the initial "video setting" and select "no AA" and also "512" textures. That, in combination with the "default" in the advanced video options, seemed to hold up a *little* longer before the game froze and then disabled the advanced options.
Current PC setup: kenshelby.us/docs/pc-parts.htm (http://kenshelby.us/docs/pc-parts.htm)
-
I could be your Internet connection causing it. If it takes too long to get all the data, the same problem can happen.
By the way, if check the "custom" install option for the ATI drivers, it gives you the option of what components you want to install. I always leave out the sound driver and the Catalyst Control Center. I may even drop a couple of other things related to development.
Sound cards sharing IRQ's with other devices can cause it.
Wireless connections can cause it.
Running other programs using the network connection can cause it.
Routers needing to be power cycled can cause it.
Other computers on the LAN with sharing enabled can cause it.
Those are but a few of the many, many things that can impact how your computer will run.
-
Sound cards sharing IRQ's with other devices can cause it.
Wireless connections can cause it.
Running other programs using the network connection can cause it.
Routers needing to be power cycled can cause it.
Other computers on the LAN with sharing enabled can cause it.
1.) According to ASUS doc (http://kenshelby.us/images/asus-irq-doc.jpg (http://kenshelby.us/images/asus-irq-doc.jpg)), my sound card is on ICH IRQ "B" which is shared with a PCI slot, but that slot is not populated. Network card is on ICH IRQ "A", but neither the PCI slot nor the USB port that share that IRQ are populated.
2.) No wireless on this PC. I do have two laptops in the house using the wireless side of my router. An issue?
3.) No other programs running on this PC (that I know of) using network.
4.) I will trying cycling the power on my router. It did get power-cycled recently, during Hurricane Sandy.
5.) You may rest assured that none of PCs on my home notwork use any of that verdammt Windows sharing (hock-pitoooooie!)
-
1.) According to ASUS doc (http://kenshelby.us/images/asus-irq-doc.jpg (http://kenshelby.us/images/asus-irq-doc.jpg)), my sound card is on ICH IRQ "B" which is shared with a PCI slot, but that slot is not populated. Network card is on ICH IRQ "A", but neither the PCI slot nor the USB port that share that IRQ are populated.
2.) No wireless on this PC. I do have two laptops in the house using the wireless side of my router. An issue?
3.) No other programs running on this PC (that I know of) using network.
4.) I will trying cycling the power on my router. It did get power-cycled recently, during Hurricane Sandy.
5.) You may rest assured that none of PCs on my home notwork use any of that verdammt Windows sharing (hock-pitoooooie!)
I ave seen mobile phones saturate a wireless router. Laptops should be better behaved, but one never knows.
-
Well, I still can't find what recently changed to make Aces High - and nothing else - perform differently (i.e., worse) on my computer.
It's a bit frustrating to be told that it could be *anything*. Hard to know where to look, armed with so little information.
-
Well, I still can't find what recently changed to make Aces High - and nothing else - perform differently (i.e., worse) on my computer.
It's a bit frustrating to be told that it could be *anything*. Hard to know where to look, armed with so little information.
All I can do to narrow it down is to tell you what triggers the issue.
If the computer takes too long to allocate the resources the game needs, it will trigger it.
What can cause a computer to take too long is varied. Obviously, if the game settings are such that there are simply not enough physical resources it will take too long.
If the CPU is too busy to give the game its undivided attention, that can cause it.
If the video card is too busy to give its undivided attention to the game, that can cause it.
If it takes a really long time to get the data from the server, it could trigger it as the game code has no way of knowing the issue is network related.
As to what can cause either to be too busy, is where things get gray. Every computer is different. It is impossible to duplicate the circumstances of every computer configuration, which only leaves me the option to point out what can trigger certain events and hope that triggers something in the users thought process which will lead to the source of the issue.
-
Thanks, Skuzzy.
Offline I can crank all the graphics details up to max, all across the board. The *only* time the game freezes and I see that disabling message is when I run Aces High on-line. So, is it logical to conclude that the game has some sort of network connection issue?
I have looked closely at the processes running on my machine. I do not see anything unexpected grabbing a network connection. I run the "AlacrityPC" utility on my machine before each online session, to shut down about 35 various Windows processes including the print spooler, background intelligent transfer, Windows update, etc.
With that, I am out of ideas.
-
Resource demand is higher online, than offline. If the game was the issue, I would be flooded with reports of the problem you are having with your computer.
As it is, you are the only one having this issue, that I have an open report of.
Be careful with software that disables processes and such things. That can lead to other "unintended consequences".
-
Skuzzy, offline I can crank all the graphics details up to max, all across the board. The *only* time the game freezes and I see that disabling message is when I run Aces High on-line. So, is it logical to conclude that the game has some sort of network connection issue?
-
Run and post a ping plot to the game servers is the only way to tell if your connection has an issue. I had mentioned this earlier....
It takes too long to load the game, so it switches over. My guess is your connection might be a bunch slower due to the election crap we have on the US. It my settle down after that. Also Skuzzy is working on a new server setup for the LW arena. You can test it by logging onto a MW atna and see if your computer switches the graphics there to.
You seem to have eliminated the hardware on your end, the connection might be the next place to look.
-
Skuzzy, offline I can crank all the graphics details up to max, all across the board. The *only* time the game freezes and I see that disabling message is when I run Aces High on-line.
So, is it logical to conclude that the game has some sort of network connection issue?
-
Skuzzy, offline I can crank all the graphics details up to max, all across the board. The *only* time the game freezes and I see that disabling message is when I run Aces High on-line.
So, is it logical to conclude that the game has some sort of network connection issue?
Online requires more resources than offline, to start with. If the network connection has a lot of packet loss, then it will impede getting all the data the game needs to start in the online arena.
As far as what is logical, it all depends on the configuration of your computer. Have you ruled out the network connection as being a contributing factor (i.e.run Ping Plots...)? If not, then you need to. If you have ruled that out, then I would look at your computer configuration. Remember, any software you install on a Windows computer CAN impact the operation of all other software installed. Windows is stupid that way.
-
Skuzzy, here are the files from PingPlotter. Thanks! :salute
The full data file: kenshelby.us/docs/aces-high-ping.pp2 (http://kenshelby.us/docs/aces-high-ping.pp2)
The PNG image: (http://kenshelby.us/docs/aces-high-ping.png)
-
Was that taken at a time when you were having the problem?
-
Was that taken at a time when you were having the problem?
I can re-create the problem at any time by clicking on that "default" button in the graphics options. And yes, this trace was run shortly after running into the disabling message.
-
May I see the DXDIAG output again?
Do you have any wireless type connections to your computer (i.e. keyboard, mouse....)?
-
May I see the DXDIAG output again?
Do you have any wireless type connections to your computer (i.e. keyboard, mouse....)?
I can run another DXDiag tonight if you 'd prefer, but the most recent DXDiag is still here: http://kenshelby.us/docs/DxDiag-2012-12-04.txt (http://kenshelby.us/docs/DxDiag-2012-12-04.txt)
No wireless connections at all, sir! :salute
The one and only USB data device plugged into the mobo is a powered USB hub for joystick, throttle, rudder pedals, TrackIR, webcam. Both keyboard and mouse are in PS2 plugs. One external disk in firewire port. An Intel NIC in a PCI-E slot is how I hardwire this PC into my home network. A Creative sound card in a PCI-E slot is hardwired via 3.5mm plugs into my headset.
-
Something odd with that DXDIAG.
It shows two installations of the ATI sound card driver. That is not good. If you are not using the HDMI audio channel, get rid of those devices.
Which 7900 video card is it? Are there two installed? Crossfire? Do you have a Crossfire profile for Aces High installed? Where did you get it? What settings it is using?
-
Something odd with that DXDIAG.
It shows two installations of the ATI sound card driver. That is not good. If you are not using the HDMI audio channel, get rid of those devices.
Which 7900 video card is it? Are there two installed? Crossfire? Do you have a Crossfire profile for Aces High installed? Where did you get it? What settings it is using?
I'll take a closer look at the ATI sound driver when I get home tonight.
The single video card is an XFX Radeon HD 7950 (model FX-795A-TDBC). Here is the PC parts list: http://kenshelby.us/docs/pc-parts.htm (http://kenshelby.us/docs/pc-parts.htm)
When this "disabling advanced" issue first popped up I was running two x 5850's in CrossFire, with a CrossFire profile I created (no other option for Aces High), which worked fine for several months before I hit this snag.
Thanks for your persistence! :salute
-
I am going to take a look at my DXDIAG from my home computer tonight. Your DXDIAG shows 734MB of video RAM, with a dedicated amount of 3GB, and a shared amount of 1.7GB.
Something looks funny about those numbers, but I have a 3GB 7950 at home. I'll check it out and see what the numbers look like.
-
Something odd with that DXDIAG.
It shows two installations of the ATI sound card driver...
I have 3 x ASUS VE258Q monitors connected, two via Displayport and one via DVI. I think there's only one instance of the sound card driver, but two devices (monitors with speakers) that it points to.
-
Ok, here is what my DXDIAG output for my card looks like.
Card name: AMD Radeon HD 7900 Series
Manufacturer: Advanced Micro Devices, Inc.
Chip type: AMD Radeon Graphics Processor (0x679A)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_679A&SUBSYS_3000174B&REV_00
Display Memory: 2758 MB
Dedicated Memory: 3039 MB
Shared Memory: 3815 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
Note the "Display Memory". Where did you lose 2GB? A frame buffer only takes about 8MB of memory. I am using an older driver.
-
Skuzzy, thanks for your attention to this, but I think it's time for me to just cut my losses and do a wipe-and-reinstall on this machine.
I tried to do the uninstall/reinstall dance with the AMD drivers, with the result that the AMD CCC is all glitchy now. The CCC is *required* for setting up triple screens as one big desktop, as well as for access to the fine-tuning "overdrive" options. And even after two full reinstalls, my DXDiag still reports those odd-looking numbers in the video section. About the only thing that went right was omitting the install of the AMD HD Audio junk.
-
OK, over the weekend I did a complete wipe-and-reinstall of the machine. No joy. The error message I now see in Aces High is a bit different, though: "running out of video memory", followed by suggestions to limit anti-aliasing or other advanced options.
BTW, immediately after installing nothing but Windows and the latest drivers from AMD, I ran DxDiag and still got that odd-looking memory number in the report. FYI, it turns out that DxDiag is not a reliable tool:
http://support.microsoft.com/?kbid=2026022 (http://support.microsoft.com/?kbid=2026022)
http://answers.microsoft.com/en-us/windows/forum/windows_7-hardware/direct-x-diagnostics-tool-dxdiag-may-report-an/3abc80d7-b92c-4dae-afd7-bb441a4a67af?msgId=cafdf0c6-2dfc-476a-ba58-e7a9734c9c05 (http://answers.microsoft.com/en-us/windows/forum/windows_7-hardware/direct-x-diagnostics-tool-dxdiag-may-report-an/3abc80d7-b92c-4dae-afd7-bb441a4a67af?msgId=cafdf0c6-2dfc-476a-ba58-e7a9734c9c05)
Meanwhile, the GPU-Z utility reports, accurately, that my graphics card does in fact have 3 GB of video RAM.
-
Bino, the problem is with DirectX. That reported memory amount is what DirectX is going to use for its on memory management. It does not matter if other Windows tools see all the RAM. It also explain why you are getting the error that you card is running our memory. When that happens, performance will suffer dramatically.
I am trying to understand why your computer is acting so differently from my home computer. My DXDIAG output shows 3GB of video RAM. It is a Sapphire 7950. My computer also has 16GB of system RAM.
Something in your computer is causing it to behave inconsistently, as compared to other computers with the same hardware.
-
In that second thread on the MS forum, suggestions include looking at the "msinfo32.exe" output as well as "control panel...display...screen resolution...advanced settings... adapter". On my machine, the results are contradictory.
Msinfo32.exe reports exactly 1 GB of video RAM (actually 1,073,741,824 bytes).
The Control Panel sub-menu reports as follows:
Total Available Graphics Memory: 4859 MB
Dedicated Video Memory: 3072 MB
System Video Memory: 0 MB
Shared System Memory: 1787 MB
And meanwhile, DxDiag reports this:
Display Memory: 734 MB
Dedicated Memory: 3043 MB
Shared Memory: 1787 MB
I'm really getting to hate nasty old Billgatus Of Borg. :bhead
-
The "Display Memory" is the number that is the problem. It would cause the card to run out of memory pretty easily.
Did you try disabling the Aero desktop? Disable Themes?
I am just trying to think of the things that might lock out memory from DirectX. Are you running any custom desktop software?
There has to be a logical reason why your display memory is almost exactly 2GB less than what mine shows.
-
I always disable that Aero thing. And I disabled Themes. No change.
Your question about custom desktop (answer: no) led me to try disabling the AMD Eyefinity thing. Also no change.
And remember, I started to have this issue back when I used 2 x AMD 5850 cards in a CrossFire setup, before my AMD 7950 upgrade, and also before adding an additional 6 GB of main system RAM.
It's especially puzzling since I did the full Windows 7 re-install with the current video and system RAM in place.
-
Did you format the disk partition when you re-installed or did you install over the top of the existing installation?
-
Did you format the disk partition when you re-installed or did you install over the top of the existing installation?
I removed all the old partitions on both disks, and reformatted them.
-
Bizarre. How about the BIOS? Something could have been left from the previous configuration in the BIOS.
-
Bizarre. How about the BIOS? Something could have been left from the previous configuration in the BIOS.
Hmmm... hadn't thought of that. That *shouldn't* do anything, but I'll clear my settings from the CMOS by popping the battery out, and see what happens. Stay tuned.
-
Hmmm... hadn't thought of that. That *shouldn't* do anything, but I'll clear my settings from the CMOS by popping the battery out, and see what happens. Stay tuned.
Clearing it may not help now, as Windows has already loaded up the registry with the initial information it gathered during the installation. Meaning, you might actually have to re-install Windows again, or try doing a repair install to see if the problem is cleared.
-
I went through the BIOS screens and the ASUS documentation with a fine-tooth comb: there is *nothing* in there that refers to video RAM size. I have posted a query on the Microsoft Community forums, and also entered a support ticket with the video card maker, XFX. Stay tuned...
-
Video RAM size will not be fixed in the BIOS, the graphics aperture size could be. There could also be settings associated with your previous crossfire configuration which have no outside interface.
Just trying to figure out how your computer could act different from every other system I have run into.
-
Video RAM size will not be fixed in the BIOS, the graphics aperture size could be. There could also be settings associated with your previous crossfire configuration which have no outside interface.
Just trying to figure out how your computer could act different from every other system I have run into.
From googling this issue, it seems that DxDiag and/or DirectX does, from time to time, under-report video RAM. No good answer as to why this should be has been posted on any of the forums that I have found, just the usual worthless blather about updating the motherboard BIOS, downloading the latest AMD drivers, etc.
-
According to tech support at XFX, the folks who made my video card, 1.) GPU-Z actually *examines* the VRAM to come up with its byte count, it doesn't merely read a string off the video card BIOS, and 2.) DxDiag has known issues with properly seeing the VRAM on the 7950 card.
I hate Windows today.
-
According to tech support at XFX, the folks who made my video card, 1.) GPU-Z actually *examines* the VRAM to come up with its byte count, it doesn't merely read a string off the video card BIOS, and 2.) DxDiag has known issues with properly seeing the VRAM on the 7950 card.
I hate Windows today.
And yet, my 7950 works just fine. All 3GB of the RAM is shown. GPU-Z does not do anyone any good as it does not use the interface DirectX does to manage video RAM. It showing all the RAM available is only good for GPU-Z, and is not going to help anything else.
I would not be concerned with the numbers if they were not also reflecting the performance issues you are having. Your card acts just like it has 256MB of video RAM.
The game is at the mercy of DirectX, and the video card driver, as it pertains to video RAM utilization and/or allocation.
-
Roy,
I have the same card as Bino and I get the same memory readout as you do. I have been experiencing some anomalies with the textures and framerate drops.
Seems strange that I have to disable many of the eyecandy effects to have a smooth running game. I've been hoping for a driver update to help with some of this but I'm wondering if I should roll back the drivers instead?
Hopefully Bino can solve his issue and point me in the right direction.
:salute
-
I have heard newer drivers for this card have been a bit of a problem. I am using the drivers that came with mine. Although, my Sapphire came with a factory overclock.
I have not seen any type of texture issues at all and the performance has been consistent with the performance level of the card. That is to say, it cannot run with everything maxed out, which I expected.
-
No joy.
I upgraded the motherboard BIOS, then cleared the CMOS by replacing the CR2032 battery, and then did yet another full re-install of Windows and the AMD drivers.
I still see conflicting reports from various Windows components about how much VRAM this 7950 card has:
DxDiag
734 Mb
msinfo32
1.0 GB
"control panel... display... screen resolution... advanced settings"
3072 MB
-
That is so bizarre.
I cannot begin to speculate any further as to what is causing the issue. I am out of ideas.
-
Here is the gist of a reply I got from XFX:
"...
The reason DXdiag shows incorrect memory is because the program hasnt
been updated to be 64bit. Its 32bit. That means the program can only read a maximum of 4096mb of memory
( http://www.ehow.com/info_8405314_define-32bit-operating-system.html ) . On the DXDiag report display memory
normally equals `Dedicated memory + Shared memory`. Dedicated memory is the memory on the card (so this is indeed
being reported correctly), shared memory is the amount of ram windows allows the card to access. Add those together
and you get total display memory. Since your two values are at 3043 and 1787, your total video memory is actually
4830mb. Since the max DXdiag can read is 4096 you only see whats left. 4830 - 4096 = 734 . An easy thing you can
do to see what I am talking about is to get your memory to 4gb or less. So remove all sticks of memory but 2x2gb stick.
Then check the DX diag results. It should be something like 3800mb of display memory
..."
While his subtraction is accurate, this explanation fails to account for the correct readings you and others get from DxDiag. :rolleyes:
It also fails to address the out-of-memory issues I have in Aces High.
*sigh*
-
I am not buying his explanation either, especially when the video card is acting like it only has 734MB of video RAM.
-
I decided to update from my old i7-930 "Bloomfield" CPU to one of the new "Haswell" CPUs, an i7-4770K. So while I've kept many components from my old build, I replaced the motherboard, CPU, and cooling. The new mobo is an ASUS Z-87 PRO. The cooling is a Corsair H80i all-in-one liquid unit. I did keep my old video card, an XFX 7950. And finally, both the 32-bit and 64-bit versions of DXDiag report the full 3 GB of VRAM on the card.
It looks as though there never was anything wrong with the video card, after all. Must have been some limit in the old Intel X58 BIOS. :rolleyes:
Skuzzy, thanks again for all your ideas while I was trying to track down this issue. :salute
Can't wait to run home today after work and install AH!