Aces High Bulletin Board
Help and Support Forums => Technical Support => Topic started by: RedBull1 on March 15, 2013, 12:34:56 AM
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I just put $20 on a CC and when I went to renew my AH account it gave me 'Could not authorize Credit Card' Would this have anything to do with the fact that when it says 'your balance is negative, renew it to prevent termination of service' or whatever your account it actually negative? So I would need more than $15 to renew my account? Or has something just gone screwy ?
(By the 'your balance is negative, renew it to prevent termination of service' thing I mean the little window that pops up when you log in like a week before your account gets locked)
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you need to call them :old:
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I r too lazy...making a thread sounded easier :D
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I r too lazy...making a thread sounded easier :D
Seriously call or email Carrie, she can get you rocking immediately. She's awesome.
billing@hitechcreations.com
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Would this have anything to do with the fact that when it says 'your balance is negative, renew it to prevent termination of service' or whatever your account it actually negative?
Have you used the card for anything besides Aces High? In some cases, like refueling at gas stations, they put a block on the card above the estimated purchase. Usually, it only lasts a few hours but it can sometimes last over a week. For example, you may fill up with $30 of gas but they keep another $20-$40 on retainer until the transaction is completely processed.
If you do have a block, it will remain in effect and show a negative balance until it is released.