Aces High Bulletin Board

Help and Support Forums => Technical Support => Topic started by: shppr01 on April 26, 2013, 01:57:27 PM

Title: Disabled advanced graphics
Post by: shppr01 on April 26, 2013, 01:57:27 PM
I am getting tired of automatic disabling of advanced graphics. What is the problem wit it ? I have had it disable ten times in five minutes .. Kind of hard to fight with the graphics going all over the place .. Before you ask Here is the DXDIAG ! can you help ??


System Information
------------------
Time of this report: 4/26/2013, 14:51:03
       Machine name:
   Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7600) (7600.win7_gdr.100618-1621)
           Language: English (Regional Setting: English)
System Manufacturer: Acer
       System Model: Aspire X3810
               BIOS: Default System BIOS
          Processor: Intel(R) Core(TM)2 Quad CPU    Q8200  @ 2.33GHz (4 CPUs), ~2.3GHz
             Memory: 4096MB RAM
Available OS Memory: 4062MB RAM
          Page File: 1368MB used, 6752MB available
        Windows Dir: C:\Windows
    DirectX Version: DirectX 11
DX Setup Parameters: Not found
   User DPI Setting: 120 DPI (125 percent)
 System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
     DxDiag Version: 6.01.7600.16385 64bit Unicode

------------
DxDiag Notes
------------
      Display Tab 1: No problems found.
        Sound Tab 1: No problems found.
        Sound Tab 2: No problems found.
        Sound Tab 3: No problems found.
        Sound Tab 4: No problems found.
          Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D:    0/4 (retail)
DirectDraw:  0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay:  0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow:  0/6 (retail)

---------------
Display Devices
---------------
          Card name: Intel(R) G45/G43 Express Chipset
       Manufacturer: Intel Corporation
          Chip type: Intel(R) 4 Series Express Chipset Family
           DAC type: Internal
         Device Key: Enum\PCI\VEN_8086&DEV_2E22&SUBSYS_02501025&REV_03
     Display Memory: 1695 MB
   Dedicated Memory: 64 MB
      Shared Memory: 1631 MB
       Current Mode: 1280 x 1024 (32 bit) (75Hz)
       Monitor Name: Generic PnP Monitor
      Monitor Model: AOpen F70PS
         Monitor Id: AOP030E
        Native Mode: unknown
        Output Type: HD15
        Driver Name: igdumd64.dll,igd10umd64.dll,igdumdx32,igd10umd32
Driver File Version: 8.15.0010.2202 (English)
     Driver Version: 8.15.10.2202
        DDI Version: 10
       Driver Model: WDDM 1.1
  Driver Attributes: Final Retail
   Driver Date/Size: 8/25/2010 20:36:02, 6547968 bytes
        WHQL Logo'd: Yes
    WHQL Date Stamp:
  Device Identifier: {D7B78E66-6D62-11CF-0F7B-5A22A3C2C535}
          Vendor ID: 0x8086
          Device ID: 0x2E22
          SubSys ID: 0x02501025
        Revision ID: 0x0003
 Driver Strong Name: oem19.inf:Intel.Mfg.NTamd64:iEGL0:8.15.10.2202:pci\ven_8086&dev_2e22
     Rank Of Driver: 00E62001

       D3D9 Overlay: Supported
            DXVA-HD: Supported
       DDraw Status: Enabled
         D3D Status: Enabled
         AGP Status: Enabled

-------------
Sound Devices
-------------
            Description: Speakers (High Definition Audio Device)
 Default Sound Playback: Yes
 Default Voice Playback: Yes
            Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_10250250&REV_1002
        Manufacturer ID: 1
             Product ID: 65535
                   Type: WDM
            Driver Name: HdAudio.sys
         Driver Version: 6.01.7600.16385 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: Yes
          Date and Size: 7/13/2009 20:07:00, 350208 bytes
            Other Files:
        Driver Provider: Microsoft
         HW Accel Level: Basic
              Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

            Description: Speakers (High Definition Audio Device)
 Default Sound Playback: No
 Default Voice Playback: No
            Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_10250250&REV_1002
        Manufacturer ID: 1
             Product ID: 65535
                   Type: WDM
            Driver Name: HdAudio.sys
         Driver Version: 6.01.7600.16385 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: Yes
          Date and Size: 7/13/2009 20:07:00, 350208 bytes
            Other Files:
        Driver Provider: Microsoft
         HW Accel Level: Basic
              Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

            Description: Digital Audio (S/PDIF) (High Definition Audio Device)
 Default Sound Playback: No
 Default Voice Playback: No
            Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_10250250&REV_1002
        Manufacturer ID: 1
             Product ID: 65535
                   Type: WDM
            Driver Name: HdAudio.sys
         Driver Version: 6.01.7600.16385 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: Yes
          Date and Size: 7/13/2009 20:07:00, 350208 bytes
            Other Files:
        Driver Provider: Microsoft
         HW Accel Level: Basic
              Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

            Description: Digital Audio (HDMI) (High Definition Audio Device)
 Default Sound Playback: No
 Default Voice Playback: No
            Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_10250250&REV_1002
        Manufacturer ID: 1
             Product ID: 65535
                   Type: WDM
            Driver Name: HdAudio.sys
         Driver Version: 6.01.7600.16385 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: Yes
          Date and Size: 7/13/2009 20:07:00, 350208 bytes
            Other Files:
        Driver Provider: Microsoft
         HW Accel Level: Basic
              Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Title: Re: Disabled advanced graphics
Post by: Bizman on April 26, 2013, 02:01:00 PM
Quote
Display Devices
---------------
          Card name: Intel(R) G45/G43 Express Chipset
Intel graphics just don't do well in gaming.
Title: Re: Disabled advanced graphics
Post by: gyrene81 on April 26, 2013, 02:28:00 PM
Quote
Card name: Intel(R) G45/G43 Express Chipset
       Manufacturer: Intel Corporation
          Chip type: Intel(R) 4 Series Express Chipset Family
that right there is your problem...either buy a real video card or dummy down the graphics.
Title: Re: Disabled advanced graphics
Post by: ImADot on April 26, 2013, 02:30:58 PM
If the game detects a large enough lag in connectivity or packet transfer (can't remember which), it will disable advanced graphics in an attempt to free up resources on your computer so it can stabilize the session. Most people who get this tend to get it when first firing up the game and connecting to an online arena.
Title: Re: Disabled advanced graphics
Post by: Skuzzy on April 26, 2013, 03:12:34 PM
There are a couple of issues with this computer.

First, understand the game only cuts back on graphics when it can no longer sustain a playable level.  That should be the first warning you are asking more of your computer than it can deliver.

The Intel video chip is a $2 video chip.  It was never intended to be used for games.  It happens to work with Aces High because we recognize it to be a huge part of the overall computer marketplace (over 65%).  So HiTech has made certain it would work.

However, it will never work well with all the graphic options enabled.  As to what degree is almost impossible to calculate due to how the Intel video chips can be impacted by everything running/installed on any given computer.

So, first off, you need to turn off all the advanced graphics.  In Options->Graphic Detail->Advanced, you can get away with checking the "Detailed Water" option, but you should not check anything else.

In the games "Video Settings", make sure the texture size is set to 256, maybe 512, but no higher.


Now, on to another issue.  Your computer is NOT using the native sound card drivers.  It is using the default Microsoft supplied sound driver, which works okay with Windows, but not with DirectX games under DirectSound.  You need to install the native sound drivers.  They will actually help improve computer stability and run better than the Microsoft supplied driver.


Next.  Your CPU is only a 2.3Ghz CPU.  That is going to handicap your performance as well.  It does not matter how many cores you have, the speed of the core running the game is a bit slow.  This is also going to impact the video chip as it has no video RAM, it must use system RAM.  So it is sharing it with the CPU.  Whenever either CPU or video chip need access to RAM, the other one has to wait.

The slower CPU takes longer to fetch/write, so it delays the video chip longer, which is a slow part, so it delays the CPU longer, and thus the certain spiral of death to your computer performance can be realized.
Title: Re: Disabled advanced graphics
Post by: shppr01 on April 26, 2013, 04:06:54 PM
Thank you Skuzzy for the info.. I do know my pc is kind of a small one! I bought this for only 300 brand new . ( you get what you pay for !!) . I am trying to save for a better system but as I am on disability , it is kind of hard .. I will check those settings and see if that helps.. Thanks !! <S>
Title: Re: Disabled advanced graphics
Post by: shppr01 on April 26, 2013, 04:21:04 PM
Now I am unable to connect .
Title: Re: Disabled advanced graphics
Post by: Skuzzy on April 27, 2013, 06:47:18 AM
Now I am unable to connect .


That was us and it was corrected a bit later.