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Help and Support Forums => Technical Support => Topic started by: MADe on May 07, 2013, 08:56:09 PM

Title: ping plot
Post by: MADe on May 07, 2013, 08:56:09 PM

(http://i785.photobucket.com/albums/yy138/spyknee/pingplotter.jpg) (http://s785.photobucket.com/user/spyknee/media/pingplotter.jpg.html)

Title: Re: ping plot
Post by: MADe on May 07, 2013, 08:58:03 PM

Hey Skuzzy,
Whats the ping plot tell you?
I am wondering about the 100% packet loss hop right before the server.
ty

Title: Re: ping plot
Post by: WWhiskey on May 07, 2013, 10:34:10 PM

Same thing for me

(http://i249.photobucket.com/albums/gg229/WWhiskey/pingplotter_zps2bfa67bd.jpg) (http://s249.photobucket.com/user/WWhiskey/media/pingplotter_zps2bfa67bd.jpg.html)
traced it to this address one time when it showed the whole thing   If you start with ping fresh, you should get it!
(http://i249.photobucket.com/albums/gg229/WWhiskey/whoandwhy_zps483c9f11.jpg) (http://s249.photobucket.com/user/WWhiskey/media/whoandwhy_zps483c9f11.jpg.html)
I am wondering why ,,if I'm in Texas, does my packet need to go to Virginia?

Title: Re: ping plot
Post by: Skuzzy on May 08, 2013, 06:37:07 AM

Quote from: MADe on May 07, 2013, 08:58:03 PM

Hey Skuzzy,
Whats the ping plot tell you?
I am wondering about the 100% packet loss hop right before the server.
ty

That is normal.  The router in that hop is not accepting ICMP ECHO packets.

Quote from: WWhiskey on May 07, 2013, 10:34:10 PM

Same thing for me

(http://i249.photobucket.com/albums/gg229/WWhiskey/pingplotter_zps2bfa67bd.jpg) (http://s249.photobucket.com/user/WWhiskey/media/pingplotter_zps2bfa67bd.jpg.html)
traced it to this address one time when it showed the whole thing   If you start with ping fresh, you should get it!
(http://i249.photobucket.com/albums/gg229/WWhiskey/whoandwhy_zps483c9f11.jpg) (http://s249.photobucket.com/user/WWhiskey/media/whoandwhy_zps483c9f11.jpg.html)
I am wondering why ,,if I'm in Texas, does my packet need to go to Virginia?

They are not going to Virginia.  That information is not correct.  It seldom is.  IP addresses float all over the place.  You can tell from the hop latencies it does not take that type of swing.

Title: Re: ping plot
Post by: WWhiskey on May 08, 2013, 07:54:58 AM

Thanks

BTW. I'm now not receiving updates since this started, just wandering if they are related problems

Title: Re: ping plot
Post by: Skuzzy on May 08, 2013, 09:01:26 AM

Are you talking about the "Losing UDP, switching to TCP" message?

That is packet loss, but you will need to run Ping Plotter when it is happening and allow Ping Plotter to run for a few minutes to see it.

Think about it.  If a router was actually dropping 100% of its packets, then you would never get passed it to the destination.

Title: Re: ping plot
Post by: WWhiskey on May 08, 2013, 09:49:30 AM

Yes losing udp switching to,,,
It is only happening in late war, mid war and the TA are fine
I let it run for over An hour last night
This morning I got booted out of late war three times, logged into midwar the. Back to late war and now it let me stay. But still says losing udp

Title: Re: ping plot
Post by: Skuzzy on May 08, 2013, 09:50:48 AM

Quote from: WWhiskey on May 08, 2013, 09:49:30 AM

Yes switching to udp
It is only happening in late war, mid war and the TA are fine

They are all on the same network.  This would suggest a possible resource issue as the Late War tends to need more resources due to the larger terrain and more players.

Title: Re: ping plot
Post by: MADe on May 08, 2013, 01:27:04 PM

Ok
Ty

Title: Re: ping plot
Post by: Skuzzy on May 08, 2013, 02:01:26 PM

It could also be a (assuming you are behind one) router not liking the ports we are using.

Maybe the router needs a power cycle?