Aces High Bulletin Board

General Forums => Hardware and Software => Topic started by: ARSNishi on May 10, 2013, 02:19:14 AM

Title: Blue screen of death......
Post by: ARSNishi on May 10, 2013, 02:19:14 AM
A fairly recent development has been keeping me from my addiction of late: KERNEL_DATA_INPAGE_ERROR and KERNEL_STACK_INPAGE_ERROR's have been booting me from Aces High the last few times I tried to play. 

I am hopeful that one of you fine computer geniuses (I confess to being basically a computer illiterate, plug and play gaming addict) are familiar with this tragic occurrence   Any help getting me back to my addiction would be greatly appreciated. 

 :salute Nishizwa
Title: Re: Blue screen of death......
Post by: Bizman on May 10, 2013, 02:38:30 AM
Not being a genius, but here goes...

A quick google search for both messages names a failing hdd as a potential culprit. Before doing any repair or diagnostic attempts you should now immediately make a backup copy of everything that's irreplaceable, like photos, your own texts, AH settings etc. to an external device or a CD/DVD, the device depending on the amount of data to be saved. You might even want to do a full backup copy of the entire system to an external hard disk.

After everything is backed up, it's time for diagnostics. The Ultimate Boot CD (http://www.ultimatebootcd.com/) contains diagnostic tools for most components, including most hdd brands, RAM etc. A hdd test might offer to "repair" a failed disk, but if you're still under warranty, don't do this. It's most often only a temporary fix. The chkdsk tool with the /r parameter in Windows does the same. What these "repairs" do, is to disable failing sectors and substitute them with intact ones - there are spare sectors on every hdd. If your hard disk passes the test, run a Memtest+ for RAM issues. Also take a look into your motherboard for swollen capacitors and loose hard disk, they might produce hard disk error messages while the culprit in those cases lies at the other end of the line.
Title: Re: Blue screen of death......
Post by: Chalenge on May 10, 2013, 05:10:12 AM
Also. . . have your PSU thoroughly tested by someone that knows how to conduct the test.
Title: Re: Blue screen of death......
Post by: Bizman on May 10, 2013, 09:54:35 AM
Also. . . have your PSU thoroughly tested by someone that knows how to conduct the test.
Chalenge, do you know any inexpensive ways to reliably test a PSU? For what I've heard, the equipment needed would cost tens of thousands. I have been using a cheap ($15) tester which tells the voltages and power-good time alongside with artificial loads having molex, ATX and 4 pin mobo connectors. I know an oscilloscope might be handy to measure the ripple and other anomalies, but I can't use one...
Title: Re: Blue screen of death......
Post by: Chalenge on May 10, 2013, 01:07:22 PM
Yes, I do, but what do you consider to be inexpensive? Unfortunately, the question should be how to test the quality of a PSU, which is where it gets to be more expensive. The majority of PSUs that are in use for AH are (I would bet) inferior from the start. Testing a PSU with the Christmas light tester will not tell you anything. A multimeter is better, but still is not telling you much. You can get a PicoScope USB Oscilloscope for less than $1,000, but then are you into computers for gaming or for electronics? Someone that does this (flies AH) for a hobby probably doesn't also play with electronics, except for a few HAM operators. Someone in the business of repairing electronics will have more invested in test equipment. A really good Teledyne unit goes for more than $20,000, but you don't need that for PSUs.

Rather than buy anything it would be cheaper to just replace the PSU.
Title: Re: Blue screen of death......
Post by: MADe on May 10, 2013, 04:07:22 PM
is it only happening with ah or is it happening with other apps or ie or just sitting in desktop?
Title: Re: Blue screen of death......
Post by: ARSNishi on May 10, 2013, 04:22:37 PM
is it only happening with ah or is it happening with other apps or ie or just sitting in desktop?
thanks for your responses!  Thus far it has only happened as I've tried to play AH, that's all I really use the computer for so I'm not sure if it would do it with other things.   

:salute Nishizwa
Title: Re: Blue screen of death......
Post by: Bizman on May 10, 2013, 05:10:39 PM
Yes, I do, but what do you consider to be inexpensive?
Well, as you might know or then again not, I work as a household computer tech. Every now and then there occurs a problem that might be PSU related... Or then again also anything else. I've put a limit not to charge more than half of the price of a new equivalent computer for my work only, so I guess that about will set the price range of my equipment. As you might well know, most of the household computer problems are due to unability to perform regular maintenance tasks such as updating certain browser expansions and such which don't crave for any high tech machinery. You get the picture?
Title: Re: Blue screen of death......
Post by: Skuzzy on May 10, 2013, 05:39:35 PM
I check all my power supplies with an oscilloscope and various load resistors to make sure that are going to work well in the intended application.
Title: Re: Blue screen of death......
Post by: MADe on May 10, 2013, 06:46:31 PM
Nish,
1st as biz said backup what you consider valuble now.
2nd if not done already, tell puter not to auto restart. Next Bsod you can get the error code. There is also a freeware app called blue screen view. It will also give you the error code.
3rd Do you have any other 3 D games you could install. See if other 3D apps get same bsod or If just AH causes it. If just AH, uninstall it. Run a check disc, then defrag drive if not an SSD. Then run Windows update. Defrag again after updates. Download latest revision and reinstall AH.
What OS are you using?
Trying to see if it is game or OS corruption vs hardware failure.
Title: Re: Blue screen of death......
Post by: MADe on May 10, 2013, 11:02:54 PM
http://msdn.microsoft.com/en-us/library/windows/hardware/ff559211(v=vs.85).aspx
http://msdn.microsoft.com/en-us/library/ms854941.aspx

A couple of things to peruse. The exact numerical code could help narrow things. This is why you should stop the auto restart, look into getting Blue Screen View.

Also memtest 86 could be useful. This will test your ram sticks for faults. Memtest is free, you will need to make a boot disk with it, and then boot to CD to run test. Ideally you would test the sticks individually, running multiple passes on each stick.
Title: Re: Blue screen of death......
Post by: Chalenge on May 11, 2013, 03:29:29 AM
Well, as you might know or then again not, I work as a household computer tech. Every now and then there occurs a problem that might be PSU related... Or then again also anything else. I've put a limit not to charge more than half of the price of a new equivalent computer for my work only, so I guess that about will set the price range of my equipment. As you might well know, most of the household computer problems are due to unability to perform regular maintenance tasks such as updating certain browser expansions and such which don't crave for any high tech machinery. You get the picture?

If you are in business then you know how to tell whether the cost can be justified. As I said, you can go in various directions too.
Title: Re: Blue screen of death......
Post by: Bizman on May 11, 2013, 07:02:09 AM
If you are in business then you know how to tell whether the cost can be justified. As I said, you can go in various directions too.
Yep, telling if a cost can be justified is no problem. The thing is, last time I saw information about reliable PSU testing devices, the prices started from 50000 which definitely is beyond my reach. At that time no reviewers claimed to have such equipment. My schooling for this job leaned heavily to the end user helping side of computing, troubleshooting hardware issues being mostly changing components one by one and checking in between if that worked. What I'd like to know, is how to determine if the power supplied by the PSU is clean or not, and better yet, if there's a portable device to measure the currencies and ripple under a load.
Title: Re: Blue screen of death......
Post by: BoilerDown on May 11, 2013, 10:20:44 AM
Obsessing over the power supply = http://www.urbandictionary.com/define.php?term=rathole .

The only actual evidence fingers a hard drive problem.  Fix that, see if it goes away and doesn't come back.  If yes, you're good.  Don't listen to those advising you to fix a problem that most likely doesn't exist but they advise because of their fascination with the topic.
Title: Re: Blue screen of death......
Post by: Chalenge on May 11, 2013, 02:40:52 PM
@Nishizwa: The facts are you have a failing hard drive. Failing hard drives can occur on their own, however they are also symptomatic of a failing PSU. This is why I suggested you have the PSU checked out. Of course you do not want to take it to someone that is going to charge you as much as a new PSU. Failing to have the PSU checked may result in further failed devices. The symptoms of a failing PSU are sound anomalies, data loss, failed hard drives, and then further loss of components and even the entire PC. Ask yourself if you have been hearing, or experiencing audio anomalies, before choosing to take Boilerdown's advice to ignore anyone that has already experienced this.

@Bizman, you seem to be asking how to test for ripple? No, you do not have to spend $50,000. You could if you wanted to.
Title: Re: Blue screen of death......
Post by: guncrasher on May 11, 2013, 05:29:43 PM
when my ps started to go out the first thing I noticed was a high pitch sound thru the speakers.  I bought a new sound card thinking that was the problem an the problem didn't go away.   I removed the sound card and everything was fine for a couple of weeks.  then my puter went on an infinite boot loop.

I thought it could be the mobo and was gonna order a new one but somebody mentioned about ps and sound.

replaced the ps and haven't had any issues since then.


semp
Title: Re: Blue screen of death......
Post by: MADe on May 11, 2013, 06:47:05 PM
I will add this.
Nish has made clear he is far from puter literate. He needs a novice method for eliminateing things and narrowing down the cause. Creating a debate is useless to him.
The two links I provided list several possibilities. Hence I suggested getting the specific numerical error code his puter provides. Even then the net will give more than one possibilty. It's possible the machine has quit already, he has not responded recently.
Stop with the I'm right your wrong stuff. Not about that. He needs a laymans method to troublshhot with, yes.
He prolly has only the 1 set of components. Swapping out parts might not be an option even.
A diagnostic of HD, ram and OS are 1st steps. His HD manufacturer might have a diagnostic he can run. For instance.  I did this when a WD drive of mine failed.
So far, he stated only AH crashes so.....:
Title: Re: Blue screen of death......
Post by: Bizman on May 12, 2013, 12:06:34 PM
MADe, you're perfectly right. That's exactly what was suggested in the first answers to the OP: Backup and HDD diagnostics, if no results then RAM testing, then PSU, in that order.

Since there hasn't been any response from the OP, a natural assumption is to suppose the problem hasn't been solved and therefore the discussion starts to spread beyond the problem in question.

@Chalenge, yes, and alongside of ripple I'm interested in finding any anomalies in a PSU which is starting to fail but hasn't given the big bang yet. I understand that a $15 PSU tester is just a dedicated voltage meter and not any better or worse than a multimeter or the readings in BIOS/windows voltage indicators. Neither of those can tell if the voltages quadruplicate for a split second, the refresh times being long enough to be read. In my wish list there's a pocket size PSU tester which could display all possible ways a PSU could fail in a minute or two.
Title: Re: Blue screen of death......
Post by: Chalenge on May 12, 2013, 05:22:01 PM
I think you can find everything you want on the Internet. In fact I believe Hardware Secrets did an article on this a few years back using a load tester ($2000) and PC based oscilloscope ($200).

You are not going to get a load tester, like I would use, in your pocket. You can get away with using a pocket type scope, but you have to plug it into something (laptop maybe).