Aces High Bulletin Board

Help and Support Forums => Technical Support => Topic started by: Chalenge on May 16, 2013, 08:03:19 PM

Title: Reallow in Firewall and discos
Post by: Chalenge on May 16, 2013, 08:03:19 PM
In just the last few days I have been experiencing login issues, intermittently. One time I get into the game without a hitch, the next I get the message where the game tells me I may need to re-allow the program through the firewall. So, I did that. Then the same message still pops up. So, I turned the firewall off. Same message. So, I updated all my system drivers (those that needed it) and removed my custom sounds. Same problem.

So, now that I am back to square one, is this indicative of a dying router?
Title: Re: Reallow in Firewall and discos
Post by: bc21 on May 16, 2013, 08:36:18 PM
I dont think its on your end becouse I just started getting the same message.
Title: Re: Reallow in Firewall and discos
Post by: Chalenge on May 17, 2013, 12:15:14 AM
Finally logged in and didn't get disconnected for a few hours. It seems like it tries one connection that is a dead end, but then after a few tries it finds one that is okay.

Skuzzy, did any of the port settings change?
Title: Re: Reallow in Firewall and discos
Post by: DieHard_F4U on May 17, 2013, 04:00:04 PM
Finally logged in and didn't get disconnected for a few hours. It seems like it tries one connection that is a dead end, but then after a few tries it finds one that is okay.

Skuzzy, did any of the port settings change?

I have bonded DSL with a modem/router made by ZyXEL all provided to me by Frontier Communications.  Bonded DSL was new to my area last year and am now running about 8 times faster than my older DSL setup.  I am in a small city northwest of NY City but we do not yet have residential fiberoptics service.  My choices for broadband are either DSL or Time-Warner as an Internet gaming service.  I am hard wired in, I turned off my wireless.

A couple of times I had no Internet service at all.  So a phone call to their High Speed Internet troubleshooting line.  I found my router needs to be recycled once in awhile by pushing the on/off button off for a minute, then it resets itself turning it back on.  Whenever I start getting flukey on my end I shut down my PC and turn off my DSL router for a minute and start over and usually that solves it.

Some guys will also do a defrag, too before hopping onto a gaming server; I do sometimes.

On another game I frequent that uses other people's servers, but not LAN, guys' PCs, and some dedicated routers, all over the world, I find I will get better ping rates and I suspect probably a different trace route to their servers by just rerunning their server search utility.  I do not think AH has this type of function.  But maybe just restarting my PC and setting my game stuff back up may find a different route to Texas.

I am not currently having an issue such as yours, but this weird thing did happen the other day:
http://bbs.hitechcreations.com/smf/index.php/topic,348746.0.html
Title: Re: Reallow in Firewall and discos
Post by: Skuzzy on May 17, 2013, 04:33:59 PM
Ports are still 3000 to 7000, inclusive.

That said, it would not surprise me if the damage done to the South of us from the tornadoes is causing some telecommunications issues.
Title: Re: Reallow in Firewall and discos
Post by: Chalenge on May 20, 2013, 10:45:45 PM
Seven disconnects tonight in the last two hours. The reconnect code is not working.

I have ports 2000-7000 forwarded. Should I trim that back to 3000-7000?
Title: Re: Reallow in Firewall and discos
Post by: lyric1 on May 20, 2013, 11:29:57 PM
Seven disconnects tonight in the last two hours. The reconnect code is not working.

I have ports 2000-7000 forwarded. Should I trim that back to 3000-7000?

Just had the same issue in a GV had no damage either or hits from anything.
Title: Re: Reallow in Firewall and discos
Post by: gyrene81 on May 21, 2013, 05:59:06 AM
either of you run a pingplotter session to see if maybe there is a trouble spot between you and the servers? considering all the weather that has been rolling through the country, i'm surprised more people haven't had problems.
Title: Re: Reallow in Firewall and discos
Post by: Wizer on May 21, 2013, 08:51:17 AM
Ports are still 3000 to 7000, inclusive.


I have a dumb question.  Where do I find the ports?  I have windows 7
Title: Re: Reallow in Firewall and discos
Post by: Skuzzy on May 21, 2013, 09:16:10 AM
Right now, all bets are off with the extreme weather that has been happening across the U.S.

Road Runner has been having its own special problems.  It looks like they have changed their backbone provider and are still having teething pains with it.  Either that, or Road Runner is contracting with another ISP to take over portions of their network and that take over is not going smoothly.


The reconnect was broken last night and we will be working on that.
Title: Re: Reallow in Firewall and discos
Post by: Skuzzy on May 21, 2013, 10:24:45 AM
The reconnect is fixed now.
Title: Re: Reallow in Firewall and discos
Post by: Drano on May 21, 2013, 11:20:25 AM
FYI I've also been noticing the firewall prompt the last week or so. I'd re-allowed as SOP after an update. It didn't seem to be affecting anything on my end tho. No discos for example. I still suck so it didn't fix anything either. :D
Title: Re: Reallow in Firewall and discos
Post by: Lone82 on May 21, 2013, 07:03:09 PM
nothing but discoes and firewall message since this mornings reset
Title: Re: Reallow in Firewall and discos
Post by: lyric1 on May 21, 2013, 10:43:19 PM
either of you run a pingplotter session to see if maybe there is a trouble spot between you and the servers? considering all the weather that has been rolling through the country, i'm surprised more people haven't had problems.

Yes & on that disco all was well.
Title: Re: Reallow in Firewall and discos
Post by: lyric1 on May 21, 2013, 10:47:37 PM

Road Runner has been having its own special problems.  It looks like they have changed their backbone provider and are still having teething pains with it.  Either that, or Road Runner is contracting with another ISP to take over portions of their network and that take over is not going smoothly.



I do have Road Runner.
That may be what all my disco issues are.
I did address all the points you made with me & it has not solved it yet. So I think I might have to get in touch with the Road Runner people & see what's up there.
Title: Re: Reallow in Firewall and discos
Post by: Skuzzy on May 22, 2013, 06:23:53 AM
nothing but discoes and firewall message since this mornings reset

Are you on a satellite connection?  You do realize that the storms in the country will have a significant impact on your connection, if it is satellite?  Any type of wireless connection is going to be impacted by this crop of weather occurring across the U.S.