Aces High Bulletin Board
Help and Support Forums => Aces High Bug Reports => Topic started by: Chalenge on August 07, 2013, 02:14:51 PM
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Lots of complaints online. I have two crashes since update. One after 1 minute and while rolling in a tank. Two from the tower when moving to the hangar.
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What's up ?
repeated games crashes since update
ne1 know when game will be playable ?
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ne1 know when game will be playable ?
Probably when the bug has been found and fixed.
;)
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having the same problem game crashes white screen MS bug repot screen 4 times so far
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Does anybody have a film of a sortie where it happened?
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Does anybody have a film of a sortie where it happened?
Already sent in
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Skuzzy has always said that AH does a lot of little reads and writes. After just letting the game run for a while this seems to have sorted itself out. I had six straight sorties without so much as a hiccup.
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it has not i cant even log in without it crashing in the log in process
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It has gotten worse now i cant even log in without it crashing
the file name the bug is comming from according to the crash report is as follows
c:\Docume~1\owner\locals~1\temp\32_appcompat.txt
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It has gotten worse now i cant even log in without it crashing
the file name the bug is comming from according to the crash report is as follows
c:\Docume~1\owner\locals~1\temp\32_appcompat.txt
That is not related to what was happening earlier.
That is a text file. Open it and see what the contents are. It might have a clue in there. Feel free to post the contents here.
I have not seen this problem for a very long time. It used to be related to an update for Windows XP.
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As soon as I join the game it crashes. Every time.
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SAME PROBLEM!!!!!
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When you start the game, open up video settings and set your max texture size to 1024 if it's set to 2048. Let me know if that fixes it and if it does, what video card you have.
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I restarted my computer and it works now. :aok
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Ahhhh computer crashed right as I went to start a flight.
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Hey Skuzzy, ever since the new update me and a few squadies have had a lot if problems with the program crashing. Let us know what you can do. Thanks.
RbrtErl
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Its a Party! And nobody can stay!
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The game ran fine for 2 hours, and then proceeded to kick me out 3 times inside of 3 minutes, costing me a 262.
Upon logging in for the 3rd time, I saw on CH 200 a question about extremely frequent disconnect and program failures. Everyone was spamming "yes" into the text buffer.
I lost about 68 perks on the 262, may I have them back?
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Crashed me out of the game twice...
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I haven't been able to fly a sortie ready yet :bhead. Repeal the update!!
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I have the same problem as surfin, it gives me a different txt. file on every crash, I do a search for the file and it tells me there are no results found. I am using Windows XP.
thanks
agadoon/badblood
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I took off and was promptly disconnected 4 times inside of 5 minutes.
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Changing to 1024 allowed me to get into the game, but, it's like looking thru the bottom of a vodka bottle that I just emptied with my widescreen monitor. Not playable. I have a Radeon HD7800 vid card.
There are now only 80 people left in the game. Major Issue.
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Pyro I am having the same issue sir, as are others in game. I have tried moving down to 1024 and that has not worked. Below is the nuts and bolts of my comp so you can see but I have a
NVIDIA GeForce GTX 555 card. Still system is unstable. Crashes to desktop "AH has stopped working" Hope this helps
•Processor
◦CPU_Name: Intel(R) Core(TM) i7-2600 CPU @ 3.40GHz
◦CPU_Manufacturer: GenuineIntel
◦CPU_Caption: Intel64 Family 6 Model 42 Stepping 7
◦CPU_Version:
◦CPU_ProcessorId: BFEBFBFF000206A7
◦CPU_CurrentClockSpeed: 1598MHz
◦CPU_AddressWidth: 64Bits
◦CPU_DataWidth: 64Bits
◦CPU_SocketDesignation: CPU 1
•Verified Hardware Device against Order: VARIABLEXYZ
•Verify Correct Processor Frequency
System Memory
BIOS Information
•BIOS_Manufacturer: Alienware
•BIOS_Name: BIOS Date: 12/21/11 14:46:17 Ver: 04.06.05
•BIOS_Version1: A01
•BIOS_Version2: ALWARE - 1072009
Motherboard Information
•MB_Manufacturer: Alienware
•MB_Product: 08PG26
•MB_SerialNumber: ..CN697021CU1731.
•MB_Version: A00
Video Adapter
•Video_Caption: Intel(R) HD Graphics Family
•Video_AdapterRAM: -244MB
•Video_DriverVersion: 8.15.10.2462
Hard Drive(s)
•ST31000524AS ATA Device
◦Disk_Model: ST31000524AS ATA Device
◦Disk_Size: 1000 GB
◦Disk_Partitions: 4
◦Disk_TotalHeads: 255
◦Disk_TotalCylinders: 121601
◦Disk_TotalTracks: 31008255
◦Disk_TracksPerCylinder: 255
Optical Drives / Other Storage
•PLDS DVD+-RW DL-8A4SH ATA Device
OperatingSystem: MS Windows 7 Home Premium Edition
DirectXVersion: DirectX 11
IRQ Configuration
• 0 System timer
• 1 -empty-
• 2 -empty-
• 3 -empty-
• 4 Intel(R) 6 Series/C200 Series Chipset Family SMBus Controller - 1C22
• 5 -empty-
• 6 -empty-
• 7 -empty-
• 8 System CMOS/real time clock
• 9 -empty-
• 10 -empty-
• 11 -empty-
• 12 -empty-
• 13 Numeric data processor
• 14 -empty-
• 15 -empty-
• 16 NVIDIA GeForce GTX 555
• 16 Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C2D
• 17 High Definition Audio Controller
• 17 Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 2 - 1C12
• 18 Dell Wireless 1502 802.11b/g/n
• 19 Intel(R) 6 Series/C200 Series Chipset Family 6 Port SATA AHCI Controller - 1C02
• 22 Intel(R) High Definition Audio - 1C20
• 23 Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C26
•190 Microsoft ACPI-Compliant System
Miscellaneous
Final Checks
Installed Devices Drivers
•PLDS DVD+-RW DL-8A4SH ATA Device, 6-21-2006, 6.1.7601.17514
•NVIDIA High Definition Audio, 7-7-2011, 1.2.24.0
•Generic volume shadow copy, 6-21-2006, 6.1.7600.16385
•Generic volume shadow copy, 6-21-2006, 6.1.7600.16385
•Intel(R) Core(TM) i7-2600 CPU @ 3.40GHz, 6-21-2006, 6.1.7600.16385
•ST31000524AS ATA Device, 6-21-2006, 6.1.7600.16385
•Generic volume shadow copy, 6-21-2006, 6.1.7600.16385
•Generic volume shadow copy, 6-21-2006, 6.1.7600.16385
•Intel(R) HD Graphics Family, 7-26-2011, 8.15.10.2462
•NVIDIA High Definition Audio, 7-7-2011, 1.2.24.0
•Microsoft Streaming Service Proxy, 6-21-2006, 6.1.7600.16385
•Generic volume shadow copy, 6-21-2006, 6.1.7600.16385
•Intel(R) Core(TM) i7-2600 CPU @ 3.40GHz, 6-21-2006, 6.1.7600.16385
•Intel(R) Core(TM) i7-2600 CPU @ 3.40GHz, 6-21-2006, 6.1.7600.16385
•Intel(R) 6 Series/C200 Series Chipset Family 6 Port SATA AHCI Controller - 1C02, 9-10-2010, 9.2.0.1011
•NVIDIA High Definition Audio, 7-7-2011, 1.2.24.0
•Generic volume shadow copy, 6-21-2006, 6.1.7600.16385
•NVIDIA GeForce GTX 555, 10-20-2011, 8.17.12.8566
•Generic volume shadow copy, 6-21-2006, 6.1.7600.16385
•Intel(R) Core(TM) i7-2600 CPU @ 3.40GHz, 6-21-2006, 6.1.7600.16385
•Intel(R) Core(TM) i7-2600 CPU @ 3.40GHz, 6-21-2006, 6.1.7600.16385
•NVIDIA High Definition Audio, 7-7-2011, 1.2.24.0
•Realtek PCIe GBE Family Controller, 6-10-2011, 7.46.610.2011
•Generic volume shadow copy, 6-21-2006, 6.1.7600.16385
•ATA Channel 0, 6-21-2006, 6.1.7601.17514
•Microsoft Streaming Tee/Sink-to-Sink Converter, 6-21-2006, 6.1.7600.16385
•ATA Channel 1, 6-21-2006, 6.1.7601.17514
•Realtek High Definition Audio, 11-2-2011, 6.0.1.6494
•Generic volume shadow copy, 6-21-2006, 6.1.7600.16385
•Dell Wireless 1502 802.11b/g/n, 4-21-2011, 9.2.0.412
•Intel(R) Core(TM) i7-2600 CPU @ 3.40GHz, 6-21-2006, 6.1.7600.16385
•Intel(R) Core(TM) i7-2600 CPU @ 3.40GHz, 6-21-2006, 6.1.7600.16385
•Microsoft Streaming Tee/Sink-to-Sink Converter, 6-21-2006, 6.1.7600.16385
•Generic volume shadow copy, 6-21-2006, 6.1.7600.16385
•Intel(R) Display Audio, 10-15-2010, 6.14.0.3074
•Generic volume shadow copy, 6-21-2006, 6.1.7600.16385
•Intel(R) Core(TM) i7-2600 CPU @ 3.40GHz, 6-21-2006, 6.1.7600.16385
•Generic volume shadow copy, 6-21-2006, 6.1.7600.16385
•Generic volume shadow copy, 6-21-2006, 6.1.7600.16385
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disconnected or program crash?
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disconnected or program crash?
Disco, crash, and another crash.
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Program crash. At first I thought it was on my end because of recent computer troubles, but was finally able to stay on long enough to catch everyone talking about it.
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Same issue, running Vista on my AH computer.
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When you start the game, open up video settings and set your max texture size to 1024 if it's set to 2048. Let me know if that fixes it and if it does, what video card you have.
I miss read that, my texture size is 512.
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Ditto! Three attempts so far. No Connection. Yep, firewall is letting it through.
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I miss read that, my texture size is 512.
What happens if you go into a different arena or offline?
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Same issue with windows 7
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most every is crashing :frown:
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Same issue with windows 7
Same here, multiple guys are crashing since the update. I did 5 times in so many minutes
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Skuzzy you have a "show stopper" here, best to find it quickly.
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My system crashed 6 times with message that Aces High.exe has stopped working.
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cost me 3 panthers!!!! White screen crash! 7 in 30 min
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Crashing. Seven times in a row. The last one, all I did was pull out of the hanger and sit at a quiet base. Crashed after 4 minutes. Windows error is "program stopped responding."
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i deleted the map (ozkansas), let it download again and voila :banana:
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i deleted the map (ozkansas), let it download again and voila :banana:
Only 60 people on now. I did this, deleted both ozkansas files and am now in tower. I will let it sit like that for a while before I roll.
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Its happening on all flavors of Windoz.
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Flew for an hour without any problems. Did have a game crash (AH has stopped working) after joining the MA for the first time after the patch. Joined again and played for an hour, no disco, no crash, all fine.
Q9550 Quad Core
Radeon 6870
Windows 7 32 bit Home premium
4GB ram
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After the forum postings last weekend, it would be too ironic if the issue is related to a specific (or a few of them) MA terrain. I hope it is not.
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I'm not sure if we're dealing with 2 separate issues or not. The crashes that most people were seeing today appear to be gone since the host reset we just did<fingers crossed>. I don't know if there's still a separate issue that might be related to the default max texture size change.
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Disco is DEAD! Strictly GnR playing now!
:airplane:
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Well, Skuzzy DOES hate windows :bolt:.
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Weird thing is that I was logged in for 2 hours before this happened.
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I'm not sure if we're dealing with 2 separate issues or not. The crashes that most people were seeing today appear to be gone since the host reset we just did<fingers crossed>. I don't know if there's still a separate issue that might be related to the default max texture size change.
Yes, most people say the reset fixed their issue, may have fixed mine also as I re logged after the reset and did not have any issues.
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Well, the issue appears to be back. I crashed, and saw the numbers drop from around 230ish to 78 the last I looked. :(
The INSTANT the game tries to put me into a tower, crash.
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Started doing it again even after the reset.
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Just locked up then crash on retry 723 cst pm :bhead
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Same here. 200+ players, crashed, 53 in MA when I tried to get back in, crash again.
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Well, the issue appears to be back. I crashed, and saw the numbers drop from around 230ish to 78 the last I looked. :(
The INSTANT the game tries to put me into a tower, crash.
Same.
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Damn I'm getting sick of this bout the 10th damn crash since the update
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my game had crashed and i don't know why please help :cry :cry :cry :cry :cry
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my game had crashed and i don't know why please help
Everyone's game crashed, it's not just you.
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I was running fine until the second update, now cannot even log in.
I7
6GB RAM
2 x 5770s in SLI 1GB each.
This is crap BTW.
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Yup. Whole arena seemed fine for about two hours, mass dump, now can't even log back in.
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Same here. 200+ players, crashed, 53 in MA when I tried to get back in, crash again.
same here :(
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:cry Was about to launch in one of ET's missions to boot.
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WTH at 17:20 pst was discoed and was unable to go back to game. Please fix this problem
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Everyone's game crashed, it's not just you.
it happend when i was going to shoot at a KI84 then my game suddenly crashed :cry :cry
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same. Got dumped. Can't get back in
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I got into the EWA, but crashed the INSTANT I tried the LWA. :headscratch:
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my game had crashed and i don't know why please help :cry :cry :cry :cry :cry
Crap, it's back?.... Pyro must of just sat down for dinner too I bet.
Try to keep this all in one thread so he can see it, no need for another: http://bbs.hitechcreations.com/smf/index.php/topic,352183.0.html
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Yep. Need to fix the problem. But what can you do? Leave it up to the guys that write the programming. And wait.
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Skuzzy you have a "show stopper" here, best to find it quickly.
Don't think Skuzzy has much to do with the coad. And if he did what do you think he'd do with it?
I would love to change the world, but I do not have access to the source code.
Roy "Skuzzy" Neese
And if every time I drove my car it crashed, I might not drive it for awhile.
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:cry :cry :cry damn :cry :cry :cry
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Same here... 5 to 10 min after launch.... Crash
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Yep. ZERO issues getting into EW or MW arena's. But ALWAYS crash when trying to get into the LWA. :bhead
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I cant even get into the game now crashed mid flight I have tried to reload 5 times and just as it gets ready to put me in the tower it flashes the .exe error again
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It won't let me in the game at all now. :bhead
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So I'm not alone here...? :headscratch: ready to disassemble computer with sawzall :mad:
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I'm not sure if we're dealing with 2 separate issues or not. The crashes that most people were seeing today appear to be gone since the host reset we just did<fingers crossed>. I don't know if there's still a separate issue that might be related to the default max texture size change.
*shakes magic 8-ball*
"Host issue likely"
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Same here. Trying to post some error code information but I can't chase down the .txt file
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Any chance I can get the perks for the 262 back? I don't have a whole lot of time to play, so that was about a week of flying for me.
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i cant log in anymore. game crashes every time.
semp
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*shakes magic 8-ball*
"Host issue likely"
How would that cause program crashes?
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when I load the game it crashes before it even gets me in the tower now done it 5 times in a row
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I have no problems logging in, nor do I have any problems getting into the EWA or MWA. It's EVERY time I try to log into the LWA that I crash, and ALWAYS I would be in the tower for a split second before crash. :noid
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So I'm not alone here...? :headscratch: ready to disassemble computer with sawzall :mad:
:rofl :rofl :aok
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I'm just going to break out some old sims for the night, hopefully they will have it fixed by morning.
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This is what I got for info right now when I just tried it a second ago, don't know if it helps at all...
Problem signature:
Problem Event Name: APPCRASH
Application Name: aceshigh.exe
Application Version: 0.0.0.0
Application Timestamp: 52027c0a
Fault Module Name: aceshigh.exe
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 52027c0a
Exception Code: c0000005
Exception Offset: 000f2108
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e 789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e 789
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
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I'm just going to break out some old sims for the night, hopefully they will have it fixed by morning.
Yeah. They'll get it fixed, that much is guaranteed. :D
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Me too, as soon as I start late war arena, game crashes and I disco. Can't do anything. This is a serious problem. Please roll back the update until you figure out what is wrong.
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Mid war seems to be working for now anyway just fyi
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Any chance I can get the perks for the 262 back? I don't have a whole lot of time to play, so that was about a week of flying for me.
Via email or phone call. Might take a week or two and a couple responces with them so they can validate the claim with the server logs (they disregard most forum claims. inserts obligatory "you'll be sorry" if this is a ploy/con and you push it publicly on the forum.).
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my game had crashed and i don't know why please help :cry :cry :cry :cry :cry
Like there isn't a bunch of other threads about the same issue to clue you in.
ack-ack
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Same problem Game will not run after installing patch
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How would that cause program crashes?
http://en.wikipedia.org/wiki/Client-server
There is the client (what you download, install and run on your computer) and host (server) in Aces High. The host half/part to Aces High and our MA gameplay is quite extensive.
It actualy relates signifigantly to your 262 claim, as the host will of had logged your flight in it, and weather you were still flying in it at the time the problems/errors occured. Scores and stats also work off the host/server side of Aces High, and the data that is pulled for compiling the scores and stats is pulled from the server logs.
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Same here I had 3 crashes loggin into MA but was able to get in MW then switch to MA.
LawnDart
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Sum Ting Wong
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I can play offline, but game crashes the second I try to start any of the on line arenas. This is really aggravating.
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Sum Ting Wong
yes wee too lo :rofl
just had the 725pm crash screen froze locked up, tried restart of ah white screen (stopped responding) x's3 then back in, resumed flight. noticed alot discoed as well we had 9 squadies and only 3 made it back.
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uh GnR is dead haven't you heard him sing lately? LOL :banana:
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Is there a reason you can't just roll back the update until it is figured out? This seems to be affecting nearly everyone.
Just tried downloading the entire game and starting fresh. Still no go for me.
I can log in, Attempt to log into one of the arenas, downloads textures, the second map starts to load it Discos and I get a windows error.
"aceshigh.exe has stopped working.
a problem caused the program to stop working correctly.
windows will close the program and notify you if a solution is available"
I then have to hit ctrl-alt-del and use the task manager to end aces high, because my computer is locked right up.
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Like there isn't a bunch of other threads about the same issue to clue you in.
ack-ack
Since they're gone and all is quiet on the board again, I'm guessing they restarted the host again (resolved it for now)?
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Off line works fine for me. It is only when logging into any on-line arena the game crashes the second the map attempts to load.
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I was able to log on and fly for a bit in the MA, then lost host when I tried to enter SEAII. Logged on again, now downloading the map with no problems.
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You guys look like...
(http://i.imgur.com/tspTjJd.gif)
Relax people...it's the first time they had an issue since a few months ago...and most likely it'll be fixed by tomorrow....calm down.
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Ha! I'm out of town on biz and cannot play anyway! :neener:
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Crashing every time I try to play online.
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I can get into MW - any attempt at entry in LW is just an instant crash to desktop.
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I got 1 sortie and was shot down halfway through my next one. Crashes each time I select the LW arena
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AARRGGGHHH....5 login attempts in a row, game crashes immediately, not an antivirus problem have always granted AH permanent allowance, regardless of updates. I would sincerely love to play. pleeeeeeeeeeeeeeeze fix it...very quickly..please....like .....now? pleeze?
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Hope you guys get this figured out pretty quick. This update has hosed the game for me. Prior to the game update I changed nothing on my end. Will try rebooting my router. If that does not work and you do not intend to roll back update until problem is found, guess I'm done.
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I was able to get into Mid war arena, but Late war crashes every time I try to enter.
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.
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I got on no problem...took a couple sorties....started messing with my graphics options....(turning them down) and now it crashes every time it finishes loading up the game.
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I installed the update as well too, 6 log in attempts, same problem as everyone, I really want to play. almost going nucking futts lol..please fix soon!
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Is there a reason you can't just roll back the update until it is figured out? This seems to be affecting nearly everyone.
Just tried downloading the entire game and starting fresh. Still no go for me.
I can log in, Attempt to log into one of the arenas, downloads textures, the second map starts to load it Discos and I get a windows error.
"aceshigh.exe has stopped working.
a problem caused the program to stop working correctly.
windows will close the program and notify you if a solution is available"
I then have to hit ctrl-alt-del and use the task manager to end aces high, because my computer is locked right up.
I got the 0xc0000005 error as well.
I like this idea, if HiTech can turnoff the update demand, then I do a system restore to before update.................
or is this a fresh AH install moment. argh.
:joystick:
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Logged into another arena just fine, then into late war with no trouble,,, but logging into late war directly booted me every time! Earlier today,, will try again in a bit!
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The update failed on my PC causing white screen and error upon starting. Deleted game and reinstalled is fine for me now.
Besides resetting all my controller settings.
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I ended up uninstalling the game and re-installing. Now I can play, but have to start all over again with mouse and joystick settings. This really sucks. Took me a long time to get that all set up. Hope this does not happen again. Not real happy about this.
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A notice that you released a bugged update with an apology would be in order here HiTech.
How about an e-mail notice when you get it fixed as well.
Unless of course paying customers is something you have a glut of.
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:O
really
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Sometimes I drink too much and have little tantrums too :uhoh
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What's the bug in the update? I tried to go online tonight and had to download V2.31, Patch 2 first. Since then I can't connect. Pure coincidence I'm sure, but I've never been unable to connect.
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To me it seems that while the version and patch upgrades fix things, they sometimes unfix things too. One infamous example was turning the PT Boat into a Kangaroo, which thankfully was fixed on the very next patch. Another unwelcome change occurred two or three updates ago; the impact "splash" on water disappeared after a certain range. Since then, when shooting at a water target from either land or water, you can't tell whether your shot is short or long. You can't use the tracer to tell either, because the tracer on too-long shots will display in front of the target even though the impact is way long. That unpleasant effect is probably most noticeable when you are firing the cruiser's 8" guns at a shore battery.
If you guys are talking about V2.31 Patch 1, I didn't have any troubles with it. But, when I tried to login tonight Patch 2 had to be downloaded and I haven't been able to connect to the host since. Could just be coincidence.
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Is this what you call "Foot in Mouth" disease? :headscratch:
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I ended up uninstalling the game and re-installing. Now I can play, but have to start all over again with mouse and joystick settings. This really sucks. Took me a long time to get that all set up. Hope this does not happen again. Not real happy about this.
Backup your "Settings" folder, next time you'll be able to copy it and install it with out having the hassle of re-doing everything. :cheers:
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same thing again,,, tried to go strait to the late war arena,, got booted off 3 times,, went to the TA,, then to late war and got right in,, no other issues!
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Crashed right away when going into MA 3 times. Came here, looked for info, checked textures (1024) nothing was different, made no changes. Tried again and played for a couple hours with no issue. It did give me an AH popup as soon as I got into the MA. Something about a system file (thats helpful huh?) but couldn't find anything that was effected by it.
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it's not just online, it crashes while on offline practice too
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I did it and i have NO CLUE how to fix it....... so uhhhh.... Put ya Big Boy Pants on and deal with it!!!!!!!
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Constant crashes for me.
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No problems getting into other arenas, just LWMA. I deleted the map, let it re-download and viola, success. No fuss no muss. :headscratch: *shrug*
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I spent 8 years as the Beta Test lead for the now closed flight sim Fighter Ace.
Thru all the versions of the game I was involved in 1.5 thru 4.0 we never released a build or patch that crashed the players client like this one does.
There were release candidates that were broken, but we always caught them.
Releasing one to the public was our worst fear, so yes I do have an opinion about it, an earned one at that.
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I found the same solution.
Save all your controller settings somewhere safe,
uninstall the game,
download the entire game and re-install.
Am just hoping now that when the hi-res stuff finishes downloading it does not crash again LOL.
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We have consolidated all the threads about the crash issue into one thread.
This problem is not something players can address by changing things in their settings, or downloading and installing a new copy of the game.
For more information: http://bbs.hitechcreations.com/smf/index.php/topic,352240.0.html
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I'm sorry, but this issue was not in the late war arena only for many of us and that is a fact.
I was unable to enter any arena on-line.
I was able to play off-line only.
This was fixed immediately upon uninstalling and reinstalling the game which tells me the update corrupted a game file.
Perhaps the corruption was due to a server issue, but it did hose the game in my case.
After reinstalling the game I played in the MA for several hours last night with no problems.
I also tested first by installing a copy of the game on my laptop. ( this machine never had AHII installed before )
Set laptop next to gaming machine.
Started game on gaming machine, it crashed upon loading any on-line arena.
Started game with fresh install on laptop, game played fine.
This tells me we may be dealing with more than 1 issue at the same time, but the update did definitely screw something up in the game on my machine.
After uninstall and new reinstall, gaming machine works fine.
Not trying to be negative or argue with anyone, just trying to help solve the problem quickly and completely
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There very well could be multiple issues. We are not ruling that out.
Corruption can occur whenever there is an abnormal termination of any Windows application. That is certainly possible.
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I crashed the first time I logged in right after the update, but logged in and flew in right after in the afternoon and then evening again and no problems.
For once technology is not fighting me!
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Boy a problem like this, that they couldn't anticipate, really brings out the pudding heads (http://www.thefreedictionary.com/pudding+head) in the player base.
HiTech Creations has been in this business for awhile and I for one, trust their judgement.
I really needed a laugh today and some of you peanuts really helped. Thanks.
HTC, do your thing, I know you'll get it sorted out as soon as you can.
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:headscratch: :headscratch: :headscratch: :headscratch: :bhead :bhead :bhead :bhead :bhead :bhead :bhead :bhead :bhead :bhead :bhead :bhead
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I missed day one fun, but when I installed the update today something went wrong. I didn't pay much attention to it, I think it said something failed. I clicked on the AH icon and I got a strange error box to appear. It said "Initialization failed with -9mainWLD_FAILED-1".
Insanity occurred, I hit that icon 3 or 4 more times expecting something else to happen. It didn't. After reading the forums and seeing all the problems I thought, "That's strange, they can all pick arena's. I can't even get that far." I started to post and give up, but no, I read something about firewalls and that jogged my memory about having to re-permission AH after an update. I'd not had to do it before, but perhaps this time I needed to. Nope, nada. That was not the problem.
While looking through permissions I remembered seeing other AH.exe's in there. Maybe my AH icon referred to the old AH version. I'll delete the old shortcut and make a new one. So, delete....hmmmm, only one AH.exe, the rest are updates. So I click on aceshigh.exe and walla * same thing happens, ERROR box. But seeing all those OTHER .exe's joggles my memory and the fact that the first install of the update had a minor problem. So what the heck, lets click it again....poof, it installs, no messages come up. I'm excited! My methadone prescription is renewed! Click that little aceshigh.exe and BAM BABY i'm back at the sign in screen. Pick me a LateWar Arena. BAM everything loads up, and I'm off...to the bulletin boards. I'll let you know if it starts crashing on me, but lets hope the worst is behind me.
Lizard3 out!
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uh, cant make it past the tower in any arena. It wont load anything but the tower than aces high has stopped responding
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I spent 8 years as the Beta Test lead for the now closed flight sim Fighter Ace.
Thru all the versions of the game I was involved in 1.5 thru 4.0 we never released a build or patch that crashed the players client like this one does.
There were release candidates that were broken, but we always caught them.
Releasing one to the public was our worst fear, so yes I do have an opinion about it, an earned one at that.
Here is the apology you demanded earlier:
"We are experiencing numerous front end crashes that we believe to be caused by a host issue. We are working on resolving it quickly but we will be needing to work on the late war arena resulting in multiple arena resets today. We apologize for the inconvenience and thank you for your patience. This is a really odd problem that blindsided us on what should was a very minor patch. It requires a larger number of people to trigger which is why we didn't see it prior to release and why it's only showing up in the late war arena. We hope to have it fixed very soon."
That's from Pyro.
Also, FYI, using Fighter Ace as an example of what you think is the right thing to do for customer service, updates, etc. from a company that failed and is now out of business would not have been my first choice.
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Is there anything new? Will this be rolled back, I see 200+ people are on but I still crash every time I get into the tower (no issue offline)
Problem signature
Problem Event Name: APPCRASH
Application Name: aceshigh.exe
Application Version: 0.0.0.0
Application Timestamp: 52027c0a
Fault Module Name: aceshigh.exe
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 52027c0a
Exception Code: c0000005
Exception Offset: 001a0ad0
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834 160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834 160
roblem signature
Problem Event Name: APPCRASH
Application Name: aceshigh.exe
Application Version: 0.0.0.0
Application Timestamp: 52027c0a
Fault Module Name: ntdll.dll
Fault Module Version: 6.0.6002.18327
Fault Module Timestamp: 4cb73436
Exception Code: c0000005
Exception Offset: 00039543
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033
Additional Information 1: bfef
Additional Information 2: e8adce1c2b9e7be834b4063ac3c53 863
Additional Information 3: bfef
Additional Information 4: e8adce1c2b9e7be834b4063ac3c53 863
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rstel01, you appear to be having a different problem.
Here is something to try. Rename your current Aces High game folder to another name. Download and install the complete game. See if you can get into the arenas.
If you can, then something may have corrupted your current installation. anti-virus maybe, or some other security type software. Just a guess at the moment.
I would also like it if you would take this to the 'Technical Support' forum until we can get it ironed out. Thank you.
As of about noon CST today, everyone should be able to get back into the arenas. If you are not, then visit me at the "Technical Support" forum and let's work through it.
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I spent 8 years as the Beta Test lead for the now closed flight sim Fighter Ace.
Thru all the versions of the game I was involved in 1.5 thru 4.0 we never released a build or patch that crashed the players client like this one does.
There were release candidates that were broken, but we always caught them.
Releasing one to the public was our worst fear, so yes I do have an opinion about it, an earned one at that.
Here is the apology you demanded earlier:
"We are experiencing numerous front end crashes that we believe to be caused by a host issue. We are working on resolving it quickly but we will be needing to work on the late war arena resulting in multiple arena resets today. We apologize for the inconvenience and thank you for your patience. This is a really odd problem that blindsided us on what should was a very minor patch. It requires a larger number of people to trigger which is why we didn't see it prior to release and why it's only showing up in the late war arena. We hope to have it fixed very soon."
That's from Pyro.
Also, FYI, using Fighter Ace as an example of what you think is the right thing to do for customer service, updates, etc. from a company that failed and is now out of business would not have been my first choice.
BOOM! Headshot! :D
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The concern is not the players that voice their opinion that one needs to worry about. Its the ones that simply get frustrated and go away.
Oddly, the "old guard" players also serve to drive folks away from games. Especially bashing people in message boards.
As to Fighter Ace, the owner Mark Vange gave up on the game and stopped caring about the community, pulled the money plug he did. Decided cell phone games and apps was his new thing.
Hard to keep dev up when the wallet closes, old servers dieing blah blah blah. It was time, like putting an old dog down after he starved it to death.
Something I hope never happens to AH. That's the single reason I brought my squad here. The teams dedication to the game. As well its all they do.
Communication to the community is key when a large problem hits. I wasn't until heard guys on comms talk about quitting over it that I came and posted here.
Thank you Pyro and Skuzzy for addressing the community.
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I lived through the 12 hours I couldn't play AH.
Those of us who have been involved with AH for well over a decade and the community in general dating back to Air Warrior for nearly 20 years (and up for the Genie folks) had little cause for concern that the problem would be addressed promptly.
In all that time I've had I think 2 minor technical issues. Both on my end and both resolved on the first shot.
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Golfer, if you are still having problems, please see the thread in the "Technical Support" forum. I am trying to get more information about these additional crashes. Right now, everyone should be able to get logged into the arenas. If not, then I urge you to please join us in the "Technical Support" forum for an information gathering.
http://bbs.hitechcreations.com/smf/index.php/topic,352286.0.html
Thank you.
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Everything's great. I logged in yesterday evening and it worked fine. Thanks.
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this whole episode shows why AH is by far the best game out there.
:salute
all at HTC.
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Same problem here.It crashes when downloading the terrain. Viewed the video settings and adjusted them back to what they were before the crash, still no good. Using AMD Radeon HD 6700 series card. Could this be the problem ?
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I had the same problems but only when FSAUTOSTART was running. I shut it down and restarted the computer and everything was fine from that point on.