Aces High Bulletin Board

Help and Support Forums => Technical Support => Topic started by: Rich46yo on August 10, 2013, 08:40:13 AM

Title: My weird rudders.
Post by: Rich46yo on August 10, 2013, 08:40:13 AM
This is the second set of Saitek rudders Ive had like this, well the last pair just crapped out on me. But this one only works when I plug it into the USB port of a keyboard I dont like to use. I have two USB Hubs, both of which work perfectly for every USB device I have, and I have about 8. I was able to get the rudders to work on one hub but then it stopped and I had to go back to plugging it into the keyboard, which I had to dig out of the closet. The rudders dont work plugged directly into my computer, tho every other device does. Its driving me buts and I dont want to put more money into gaming right now.

By "work" I mean showing up in start window and windows recognizing them. For some odd reason they only do so when plugged into one particular keyboard. Weird eh?
Title: Re: My weird rudders.
Post by: Bizman on August 10, 2013, 10:20:55 AM
One possibility is that you've had a gazillion of USB devices connected in various ports. Each time you plug one into a different port, it will create a new installation port. You can delete the nonpresent devices with this simple batch file I've published several times:

Copy the following lines to a Notepad file, rename it to "yourchoice.bat" (without quotes), right click and run as an administrator. When the Device Manager opens, choose Show/Show hidden devices. Every device that is not connected will show grey and you should be quite safe to remove them.

@echo off
devmgr_show_nonpresent_device s=1
start devmgmt.msc

At least remove every Saitek rudder and their relevant HID device instances, and of course every Unknown device. You might also like to delete every formerly used antivirus related virtual machine from the Non plug and play section.

Not sure if that helps, but it certainly won't do any harm.
Title: Re: My weird rudders.
Post by: Skuzzy on August 11, 2013, 06:43:29 AM
Actually, it sounds like you are exceeding the power draw of the USB hubs you have installed.  The USB bus can only deliver 'X' amount of power before it crow bars (resets and shuts down).
Title: Re: My weird rudders.
Post by: Rich46yo on August 11, 2013, 07:01:06 AM
Actually, it sounds like you are exceeding the power draw of the USB hubs you have installed.  The USB bus can only deliver 'X' amount of power before it crow bars (resets and shuts down).

I thought of that to. Even testing it by taking off everything on the Hubs except the rudders. Even removing the Hubs and attaching the rudders directly to the box. No good.

So yesterday I tried using an extra Hub and only putting the rudders on them. I went thru 5 of the 7 USB slots on the Hub until I finally found a slot that would recognize the rudders. For now they are working and I dont have to use that POS keyboard.

Like i said, "weird".
Title: Re: My weird rudders.
Post by: Bizman on August 11, 2013, 07:12:59 AM
I'm not sure, but based on the fact that a device gets reinstalled every time it is connected to a new port (which often is offered as a remedy for badly behaving USB devices) I think that there might be a "not working" tab for your gear in several USB ports. So I repeat my previous recommendation to remove all nonpresent devices in the Device Manager.
Title: Re: My weird rudders.
Post by: Rich46yo on August 11, 2013, 11:16:36 AM
Thanks Biz. I had tried it yesterday.
Title: Re: My weird rudders.
Post by: Bizman on August 11, 2013, 11:34:38 AM
Thanks Biz. I had tried it yesterday.
Oh... Did you remove all greyed instances or just those saying Saitek? I mean, the pedals may show in multiple instances, under HID, USB and what not. In your place I'd detach the pedals and all hubs, then remove all grey devices. The only ones I don't dare to remove are in the Sound, video and game controllers section. The Microsoft thingies look like they might natively belong to Windows. If you remove something necessary from an intact Windows installation, the next boot should bring it back. Relatively safe, I should say.

Oh, and yet another hint: After cleaning up select the "Power Management" tab for each USB Root Hub and uncheck the box titled "Allow the computer to turn off this device to save power." Do the same for each HID device where applicable.
Title: Re: My weird rudders.
Post by: Rich46yo on August 20, 2013, 01:40:17 PM
Well its stable now on the extra Hub I had , " I now have 3 Hubs". Thats the way it goes. It stay's stable for weeks or even months and then gets stubborn again to where it will only work off the one old keyboard. Like I said, "weird". Thanks for the help tho Biz.
Title: Re: My weird rudders.
Post by: Bizman on August 21, 2013, 10:43:33 AM
No problem at all. Actually, in a twisted way of looking, you've helped me: Pushing you towards cleaning your non-present devices made me think about my own precious rig. I think cleaning thirty or so hard disks and their equivalent HID and USB markings didn't hurt.
Title: Re: My weird rudders.
Post by: ink on August 22, 2013, 10:26:04 PM
One possibility is that you've had a gazillion of USB devices connected in various ports. Each time you plug one into a different port, it will create a new installation port. You can delete the nonpresent devices with this simple batch file I've published several times:

Copy the following lines to a Notepad file, rename it to "yourchoice.bat" (without quotes), right click and run as an administrator. When the Device Manager opens, choose Show/Show hidden devices. Every device that is not connected will show grey and you should be quite safe to remove them.

@echo off
devmgr_show_nonpresent_device s=1
start devmgmt.msc

At least remove every Saitek rudder and their relevant HID device instances, and of course every Unknown device. You might also like to delete every formerly used antivirus related virtual machine from the Non plug and play section.

Not sure if that helps, but it certainly won't do any harm.

hey man...I am trying to do what you suggest but I get no "run as administrator"

windows7

any clue?
Title: Re: My weird rudders.
Post by: Chalenge on August 23, 2013, 01:53:29 AM
Sounds like you don't have an extension of ".bat" so probably you have extensions off for known file types?
Title: Re: My weird rudders.
Post by: Bizman on August 23, 2013, 03:16:41 AM
Sounds like you don't have an extension of ".bat" so probably you have extensions off for known file types?
Or, when you saved the file as "yourchoice.bat", did you also change the "Save as type" dropdown menu below the file name from "Text Document (*.txt)" to "All files"? If you didn't and you have the known file type extensions hidden, the real name would be "yourchoice.bat.txt". Actually the icon should tell you: A *.txt icon looks like a piece of paper with a folded corner, a *.bat icon has a gear in it. You can't run files, only open them, that's why you won't find a "run as administrator" in the right-click menu of a .txt file.

The picture below is from http://fastricks.blogspot.fi/2010/07/how-to-create-batch-filebat-in-notepad.html (http://fastricks.blogspot.fi/2010/07/how-to-create-batch-filebat-in-notepad.html), a nice little tutorial of making a batch file from a copy-pasteable piece of code.


(http://2.bp.blogspot.com/__LEL0e66XY4/TDhsR9cK1BI/AAAAAAAABEo/T_O-gvU3G_I/s320/Save+AS+2.jpg)

Title: Re: My weird rudders.
Post by: Chalenge on August 23, 2013, 05:16:05 AM
Same meaning, but I think you did a great job making it clearer.
Title: Re: My weird rudders.
Post by: ink on August 23, 2013, 05:50:12 AM
cc that got it to work...but none are greyed out.

 :salute
Title: Re: My weird rudders.
Post by: Bizman on August 23, 2013, 07:25:53 AM
After getting to the Device Manager with the batch, did you click Show hidden devices in the Show menu?

@Chalenge: Thanks for the compliment.  :salute
Title: Re: My weird rudders.
Post by: Rich46yo on August 23, 2013, 07:57:26 AM
Heres an even weirder chapter in the sage of my weird rudders. The other day, once again, my rudders failed to show up in windows. This time it was plugged into my 3rd Hub alone. So I pull out the old keyboard, the one my rudders always work on when I use its USN port, and plug the rudders in. They worked.

Then I shut the puter down, unplugged the keyboard, and plugged the rudder output back into that 3rd Hub. When I started the puter again the rudders showed. So now Im thinking this is a weird software thing and not a hardware issue.
Title: Re: My weird rudders.
Post by: ink on August 23, 2013, 05:30:04 PM
After getting to the Device Manager with the batch, did you click Show hidden devices in the Show menu?

@Chalenge: Thanks for the compliment.  :salute

yuppers....although I am pretty sure I did this a couple years ago....thinking thats why none were greyed out.

Heres an even weirder chapter in the sage of my weird rudders. The other day, once again, my rudders failed to show up in windows. This time it was plugged into my 3rd Hub alone. So I pull out the old keyboard, the one my rudders always work on when I use its USN port, and plug the rudders in. They worked.

Then I shut the puter down, unplugged the keyboard, and plugged the rudder output back into that 3rd Hub. When I started the puter again the rudders showed. So now Im thinking this is a weird software thing and not a hardware issue.

ya man....sounds strange as all heck :headscratch:

wish I could help, but I haven't a clue :o
Title: Re: My weird rudders.
Post by: bustr on August 23, 2013, 07:45:53 PM
You could be having USB type conflicts.

Saitek Pro rudder is a USB 2 device. Unless you have other Saitek products many of our joysticks, trackIR, mice, keyboards are USB 1 or 1.1.

PC Wizard or USBDview will show you this and your BUS and internal HUBs. They are free from the Internet. You may find your PC only has 2 USB BUS not doing a good job of auto sensing and switching, and you juggled your USB types or power requirements to a working combination.

Saitek rudders draw 100ma opposed to joysticks around 32ma. TrackIR 350ma and USB HI fidelity 7.1 emulation headsets 100-350ma.
Title: Re: My weird rudders.
Post by: Bizman on August 24, 2013, 05:33:28 AM
yuppers....although I am pretty sure I did this a couple years ago....thinking thats why none were greyed out.
Yes, that's probably the reason. If you haven't changed your setup since and don't have any USB sticks or cameras only occasionally plugged in, and don't change the USB ports for your existing devices, there won't be any greyed devices. All would be present and thus showing in full black.
Title: Re: My weird rudders.
Post by: doc1kelley on August 29, 2013, 11:05:17 PM
This might sound extremely simple but when the OP is saying that he has hubs, are any external powered USB hubs?  I wouldn't think of running my CH gear and my Saitek pedals on anything but an external powered USB hub.

All the Best...

    Jay