Aces High Bulletin Board

Help and Support Forums => Help and Training => Topic started by: Skyyr on February 07, 2014, 11:52:08 PM

Title: Can't upload an avatar?
Post by: Skyyr on February 07, 2014, 11:52:08 PM
Is there some specific format an avatar needs to be in? I tried PNG's and GIF's, 80x80 size and I kept getting an upload error from the message board.
Title: Re: Can't upload an avatar?
Post by: craz07 on February 08, 2014, 12:49:34 AM
i think bitmap works
Title: Re: Can't upload an avatar?
Post by: BluBerry on February 08, 2014, 01:24:02 AM
or the file size needs to be reduced. If you want to PM me with the image I can help you get it sorted out.
Title: Re: Can't upload an avatar?
Post by: Skyyr on February 11, 2014, 01:49:30 PM
I've tried setting the avatar size to 80x80, I've used .gif, .jpg, and .png file types, and I've even resized it down to 50x50 - no go. Any other suggestions?
Title: Re: Can't upload an avatar?
Post by: BluBerry on February 11, 2014, 02:18:36 PM
I've tried setting the avatar size to 80x80, I've used .gif, .jpg, and .png file types, and I've even resized it down to 50x50 - no go. Any other suggestions?

Ive already said file size and that I would help (there is a difference in the image dimensions 80x80 and the size of the image in terms of storage space, not much more anyone can do if you don't give someone access to the image. There could be more problems then just the image type, but try bmp.
Title: Re: Can't upload an avatar?
Post by: Skuzzy on February 11, 2014, 02:22:47 PM
What error are you getting?

The avatar must be 80x80 pixels, or smaller, and be a gif, jmg, or bmp.  That is the only requirements.
Title: Re: Can't upload an avatar?
Post by: BluBerry on February 11, 2014, 02:26:01 PM
What error are you getting?

The avatar must be 80x80 pixels, or smaller, and be a gif, jmg, or bmp.  That is the only requirements.

I think your missing the file size requirement. If you upload a gif that is to large in terms of size ( Mega Bites ) the BBS will not allow it and you have to reduce the file size to some X number of MB's that I cannot recall.

Title: Re: Can't upload an avatar?
Post by: Skyyr on February 11, 2014, 03:09:40 PM
I think your missing the file size requirement. If you upload a gif that is to large in terms of size ( Mega Bites ) the BBS will not allow it and you have to reduce the file size to some X number of MB's that I cannot recall.

My filesize was 1.2kb - it's not a size issue, unfortunately.
Title: Re: Can't upload an avatar?
Post by: Skuzzy on February 11, 2014, 04:01:08 PM
I think your missing the file size requirement. If you upload a gif that is to large in terms of size ( Mega Bites ) the BBS will not allow it and you have to reduce the file size to some X number of MB's that I cannot recall.

It is virtually impossible to violate the size requirement due to the pixel count.
Title: Re: Can't upload an avatar?
Post by: BluBerry on February 11, 2014, 04:10:11 PM
It is virtually impossible to violate the size requirement due to the pixel count.

the 80x80 requirement sure, but the file size requirement is a constant pain in the butt. I have always had to use a gif file reduction program just to make my avatars that are gifs work on this BBS. I constantly have to reduce the quality and the frames in my work to meet the size requirements here, so I guess in my eyes it is a constant issue and not a small one. I understand the reasoning behind having low allowances for file size on a forum however.
Title: Re: Can't upload an avatar?
Post by: Skuzzy on February 11, 2014, 04:37:47 PM
Really?  Odd as there is no specific file size setting for the uploadable avatars.  Wonder where that is happening at?
Title: Re: Can't upload an avatar?
Post by: The Fugitive on February 11, 2014, 04:42:26 PM
Animated gif will run out of space quick.
Title: Re: Can't upload an avatar?
Post by: kvuo75 on February 12, 2014, 07:39:30 PM
It is virtually impossible to violate the size requirement due to the pixel count.

I just tried this avatar as bmp and it was too big


18.8kb vs 9.59kb as jpg

Title: Re: Can't upload an avatar?
Post by: Bizman on February 13, 2014, 07:22:13 AM
I just tried this avatar as bmp and it was too big


18.8kb vs 9.59kb as jpg


Did you check the pixel count after the conversion? A quick glimpse showed me avatars of way over 25kb...
Title: Re: Can't upload an avatar?
Post by: kvuo75 on February 13, 2014, 08:24:57 AM
Did you check the pixel count after the conversion? A quick glimpse showed me avatars of way over 25kb...

??

as bmp its 80x80 15.8kb
as jpg its 80x80 9.59kb

the bbs said the bmp filesize was too large
Title: Re: Can't upload an avatar?
Post by: Bizman on February 13, 2014, 09:41:10 AM
Hmmm... I just downloaded your avatar, changed it to bmp of 18.8kb and set it as mine without any problems. Now I have to find where I've put my original one...
Title: Re: Can't upload an avatar?
Post by: BluBerry on February 13, 2014, 02:52:46 PM
A quick glimpse showed me avatars of way over 25kb...

what do you mean by "way over 25kb" because I cant get anything past the file size restriction that's better then 30+kb
Title: Re: Can't upload an avatar?
Post by: kvuo75 on February 13, 2014, 03:37:45 PM
Hmmm... I just downloaded your avatar, changed it to bmp of 18.8kb and set it as mine without any problems. Now I have to find where I've put my original one...

very weird.


or maybe skuzzy changed something in the last day or so
Title: Re: Can't upload an avatar?
Post by: Bizman on February 14, 2014, 11:21:07 AM
what do you mean by "way over 25kb" because I cant get anything past the file size restriction that's better then 30+kb
The biggest I found was about 28.5 kb, which is a whopping 14% more than 25 kb...
Title: Re: Can't upload an avatar?
Post by: Skuzzy on February 14, 2014, 04:23:36 PM
very weird.


or maybe skuzzy changed something in the last day or so


No changes here.
Title: Re: Can't upload an avatar?
Post by: TequilaChaser on February 17, 2014, 09:09:59 PM
Are you sure some of you are not confusing avatar kb size with the in-game nose art kb file size limit?

A quick check of the squads folder will show that nose art pics are all something like 8 kb , IIRC...

Long time back like around 2000/2001 I think there might have been an avatar size limit of like under 29 kb or there abouts...

Just going from memory... Please correct any thing wrong if I've posted such...

TC