Aces High Bulletin Board
Help and Support Forums => Technical Support => Topic started by: RufusLeaking on May 28, 2014, 04:59:48 PM
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A new Linksys wireless router was recently set up.
My laptop was given priority in the easy drag and drop set up.
I still disconnect every 15 minutes.
There is a game prioritization option that has many online games in a drop down, but not Aces High.
It allows setting up new games, but asks for port ranges.
It looks like this:
Add a New Game
Game Name [Enter a name]
Port Range Protocol
[blank] to [blank] [drop down]
[blank] to [blank] [drop down]
[blank] to [blank] [drop down]
The [brackets] are dialogue boxes.
The drop down has the options:
'Both'
'TCP'
'UDP'
I have seen the terms 'TCP' and 'UDP' many times on my way to the disconnecting, but I have no clue how to set this up.
Anyone have any experience or knowledge?
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Port range is 2000 - 7000. Both TCP UDP.
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Port range is 2000 - 7000. Both TCP UDP.
I tried 2000 to 7000 on each of the three lines with one line each for 'Both,' 'TCP,' and 'UDP.'
An error message said that the ports were in use.
So, I deleted the information in the last two boxes, and it was accepted.
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Sorry I wasn't clear. I meant select both.
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No apparent benefit. Still disconnecting every 15 minutes or so.
How does the router know it is Aces High?
I typed in "Aces High II" in the game name dialogue box. is that specific enough?
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I don't believe your disconnections are linked to the priority setting. That just gives you priority over other computers connected to your router. It's more likely a bad connection on the internet somewhere between you and Aces High.
Run pingplotter to check for problems. You can get it at pingplotter.com
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Do you always disconnect after 15 minutes no matter what you're doing online or does it just happen with Aces High?
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Do you always disconnect after 15 minutes no matter what you're doing online or does it just happen with Aces High?
That's a good question. If the answer is yes, then it might be a lease time issue.
If the answer is no, here's some other questions and probable answers:
Does this only happen while playing AH? If yes, then might be related to the ports or something else related to the game.
Does this happen while passively using the Internet, like watching a Youtube video longer than 15 minutes, or reading a long single site for more than 15 minutes? If yes, check the power saving settings of your network card(s) in Device Manager. Also check other instances of Power management in the Control Panel. Uncheck "Allow the computer to turn off this device to save power”. Choose the "Maximum performance" power scheme. Disable hibernation and maybe sleep mode, too. Make sure every network related option in the Advanced Options is set to be always on.
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Do you always disconnect after 15 minutes no matter what you're doing online or does it just happen with Aces High?
Only with Aces High.
And it is not precisely 15 minutes. Yesterday, after the attempt to prioritize, I discoed once per sortie in four sorties of various length.
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You need to run a Ping Plot (www.pingplotter.com the free version at the bottom of the download page) to the server to see if the problem is Internet related, or not.
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Here's a ping to 'www.pingplotter.com
(http://i556.photobucket.com/albums/ss9/aviate14/ping140531a.png) (http://s556.photobucket.com/user/aviate14/media/ping140531a.png.html)
Logged on at 5:45 this morning.
"Lost UDP session switch to TDP" at 6:01
Disconnected 6:13.
To reset, I disconnect and reconnect with my wireless, open Firefox to Google, close Firefox, and Aces High connects.
If I skip the Firefox steps, I get a "Let AH through the firewall" window.
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To reset, I disconnect and reconnect with my wireless,
One potential culprit found there. Something as simple as your kid making microwave popcorn or your neighbour starting his ancient lawn mower can cause you to drop off. Or even your wife using the TV remote. The 6th hop doesn't look good, either.
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One potential culprit found there. Something as simple as your kid making microwave popcorn or your neighbour starting his ancient lawn mower can cause you to drop off. Or even your wife using the TV remote. The 6th hop doesn't look good, either.
Is wireless that bad?
I was on last night, a Saturday, from approximately 10:00 pm to 11:30 pm without a disconnect. I did add the HiTech folder to my Kaspersky exclusion list.
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Is wireless that bad?
I was on last night, a Saturday, from approximately 10:00 pm to 11:30 pm without a disconnect. I did add the HiTech folder to my Kaspersky exclusion list.
Yup, it is that bad. What happens is the game is sending and receiving "packets" of information from/to your computer If the game "sees" too many missing packets it gives you the "Lost UDP session switch to TDP" and more often than not if the loss continues, drops you out of the game.
Wireless is about the sloppiest transfer of data there is (satellite is worst due to the distance the data must travel). When bouncing around checking out web sites it really isn't a big deal as the info can be resent with out much of an issue. In the game "waiting" for the data is going to throw you out of sync with everyone else so there is a limit on resends. There are a lot of things, as mentioned by Bizman that can interfere with the signal in a wireless setup.
You can either live with it, or you can figure out a way to run a wire to your laptop while you play the game.
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Agree - your gaming PC need a CAT-5/CAT-6 running directly to your router. Since you are using a new Linksys, you can assign priority both to your PC and to the ports AH uses. This should help considerably
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You don't need my answer after the previous two with explanations and suggestions.
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You don't need my answer after the previous two with explanations and suggestions.
I appreciate all of the answers. :salute
By the way, I was on today, Sunday, from approximately 3:00 pm to 4:40 pm without incident. Could it have been Kaspersky?
It seems to come and go. To plug in will require getting a comfy seat and a card table nearer to the router. Much harder to get will be permission from wife.
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I appreciate all of the answers. :salute
By the way, I was on today, Sunday, from approximately 3:00 pm to 4:40 pm without incident. Could it have been Kaspersky?
It seems to come and go. To plug in will require getting a comfy seat and a card table nearer to the router. Much harder to get will be permission from wife.
Yes, it could have been Kaspersky, especially if it had been configured to do some scheduled maintenance or simply updating itself. On my Avast settings I have updates automated, cloud updates disabled and I always do a manual update and a reboot before starting AH to avoid problems.
About plugging, how come you would need more furniture? You know that you can use cable lengths up to 300 ft/100 metres between two devices, don't you? In case you'd need longer runs, a simple router between every 300 ft of cable will do the trick. Use cable clamps to attach the cable neatly along the skirting and choose the colour of the cable accordingly to keep your wife happy. Feng shui, you know...
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Three days ago, I disconnected five times in forty minutes. So, I connected my laptop to the router with an ethernet cable.
In eight hours over two days, the only disco was a thunderstorm induced power outage. Turns out that routers and modems need electricity.
Wireless really is that bad.
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It is just inconsistent. Everything in the environment can impact a wireless connection. It is simply the nature of the beast.
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It is just inconsistent. Everything in the environment can impact a wireless connection. It is simply the nature of hte beast.
I work in the IT periphery world, and unfortunately wireless is not always the answer. It is great in some applications, but the transfer of data is VERY susceptible to interference. Something as simple as a wireless RF (Radio Frequency) telephone set can cause the complete shutdown of wireless communications.
We did an installation of wireless microphones in a banquet area during the winter, everything was working great for about 6 months. Then we get a call saying NONE of the mics are working. Thinking primarily that the failure must be due to a power surge of some kind we took the system down and tested it in our shop... Everything worked as expected. :bhead So we then took the system back to the installation and NOTHING worked.
Long story short, we realized that on the roof top of our installation area were 3 industrial sized air conditioning units that were throwing a TONNE of Radio Frequency & Electromagnetic Interference (during hot summer days) which completely destroyed the data being carried on our wireless microphone frequencies. Moral of the story, where possible, a physical connection is optimal for data transfer. :ahand
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RFI and magnetic fields are the bane of the wireless connection.
Want to drive someone nuts, place a wireless device on a metal shelf that happens to resonant at the same frequency. :)
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RFI and magnetic fields are the bane of the wireless connection.
Want to drive someone nuts, place a wireless device on a metal shelf that happens to resonant at the same frequency. :)
That's dirty sir.... dirty.... :salute