Aces High Bulletin Board
Help and Support Forums => Technical Support => Topic started by: Tinkles on June 26, 2014, 11:20:21 AM
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The new rig I have has a NVidia GTX 660 2GB GDDR5 Video Card. However, when I did a dxdiag it showed up as Intel HD 4600 Graphics (not sure if it's the same or an integrated graphics card).
I tried to install shadowplay, and it said I didn't meet the requirements, so I am assuming it's an integrated graphics card. My question is, how do I switch it (if it is my assumption) from the integrated to the 660?
Here is a dxdiag incase it's needed.
System Information
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Time of this report: 6/26/2014, 12:17:25
Machine name: BMGP-PC
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.140303-2144)
Language: English (Regional Setting: English)
System Manufacturer: MSI
System Model: MS-7850
BIOS: BIOS Date: 02/20/14 16:43:09 Ver: 04.06.05
Processor: Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz (4 CPUs), ~3.4GHz
Memory: 8192MB RAM
Available OS Memory: 8054MB RAM
Page File: 2358MB used, 13747MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 64bit Unicode
------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Input Tab: No problems found.
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DirectX Debug Levels
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Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)
---------------
Display Devices
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Card name: Intel(R) HD Graphics 4600
Manufacturer: Intel Corporation
Chip type: Intel(R) HD Graphics Family
DAC type: Internal
Device Key: Enum\PCI\VEN_8086&DEV_0412&SUBSYS_78501462&REV_06
Display Memory: 1696 MB
Dedicated Memory: 64 MB
Shared Memory: 1632 MB
Current Mode: 1600 x 900 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: HP S2031
Monitor Id: HWP2904
Native Mode: 1600 x 900(p) (60.000Hz)
Output Type: HD15
Driver Name: igdumdim64.dll,igd10iumd64.dll,igd10iumd64.dll,igdumdim32,igd10iumd32,igd10iumd32
Driver File Version: 10.18.0010.3621 (English)
Driver Version: 10.18.10.3621
DDI Version: 11
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 5/21/2014 00:33:40, 16586584 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B78E66-4752-11CF-F779-5A58BBC2C735}
Vendor ID: 0x8086
Device ID: 0x0412
SubSys ID: 0x78501462
Revision ID: 0x0006
Driver Strong Name: oem20.inf:IntelGfx.NTamd64.6.1:iHSWD_w7:10.18.10.3621:pci\ven_8086&dev_0412
Rank Of Driver: 00E62001
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_C ModeVC1_C
Deinterlace Caps: {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
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D3D9 Overlay: Supported
DXVA-HD: Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
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Disable the onboard video chip in the system BIOS. If you cannot disable it in the BIOS, then you can disable it in the Windows device manager.
Make sure you have the drivers installed for the NVidia video card.
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First thing is to make sure you have the monitor plugged into to right plug. If you plug it in to the motherboard jack that will be the on board card. If you plug it into the added video (MSI) card jack it should use the 660 card.
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First make sure your nVidia card is seated properly into its slot. Most motherboards will automatically disable the onboard chip when another video card is present. I can't imagine that would have been changed, it somehow doesn't seem plausible that rivalling designs would allow each other work through their connectors! That leads me to believe you have also plugged you monitor incorrectly, so check what Fugitive suggested.
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First thing is to make sure you have the monitor plugged into to right plug. If you plug it in to the motherboard jack that will be the on board card. If you plug it into the added video (MSI) card jack it should use the 660 card.
Good call. I think in the pictures he posted the monitor cable looks like it is plunged into the mother board. Not sure but that is what it looks like.
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I think it's what fugi said, however I lack a .. uh.. plug for it. I call it a converter. Pic below.
(http://i57.tinypic.com/2e0smdc.jpg)
It fits into what I believe is the motherboard 'slot' but not the graphics card slot (verified). Where would I get one that would fit?
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Your GTX660 should have two places where that converter (adapter?) should fit. Usually you'd get one of those with the video card. An even better solution would be to get a cable with both ends like the broader end of the adapter, if there's a place for it in your monitor. It's called a DVI cable and it would make your monitor and video card communicate with each other in ones and zeros instead of some analogue staff.
Your motherboard has got both types of the connectors, both the analogue (blue) and the digital (white, broader) standing upright side by side above the round speaker connectors. Don't use either of them! The ones to use are stacked horizontally one above the other in the middle of the computer. Look at the picture you sent into the O'club: You'd want to plug your monitor into the either of the connectors attached to the thing with the text "msi TwinFrozr II" on it!
BTW I'm not trying to make you look dumb, the simplistic expressions I've been using above are intended to give you instructions that I can be sure of can't be misunderstood. Like starting from the very bottom to reach your level of knowledge. :salute
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Your GTX660 should have two places where that converter (adapter?) should fit. Usually you'd get one of those with the video card. An even better solution would be to get a cable with both ends like the broader end of the adapter, if there's a place for it in your monitor. It's called a DVI cable and it would make your monitor and video card communicate with each other in ones and zeros instead of some analogue staff.
Your motherboard has got both types of the connectors, both the analogue (blue) and the digital (white, broader) standing upright side by side above the round speaker connectors. Don't use either of them! The ones to use are stacked horizontally one above the other in the middle of the computer. Look at the picture you sent into the O'club: You'd want to plug your monitor into the either of the connectors attached to the thing with the text "msi TwinFrozr II" on it!
BTW I'm not trying to make you look dumb, the simplistic expressions I've been using above are intended to give you instructions that I can be sure of can't be misunderstood. Like starting from the very bottom to reach your level of knowledge. :salute
I like simplistic, irrelevant of how it sounds, I don't take insult to such mediocre things. :D
Here is a pick of the back panel, which do you recommend I plug my monitor into for the graphics card. I took two to be safe. The top one is what my monitor is plugged into now, the bottom two is where the white "converter" would plug into. However, I tried to plug it in, and it didn't fit. That is why I was asking, where do I get one/what is it, and do I have to customize it? Or is it simply "buy and use".
(http://i58.tinypic.com/mbk6tu.jpg)
&
(http://i58.tinypic.com/iw1aqa.jpg)
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And the two antenna are for a internal wifi adapter I have, which is giving me issues on another level. :rolleyes:
If interested in that, installed the drivers via CD, but can't connect to my network (or set one up).
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Disable the onboard video chip in the system BIOS. If you cannot disable it in the BIOS, then you can disable it in the Windows device manager.
Make sure you have the drivers installed for the NVidia video card.
When I try to install the drivers/update the drivers for the 660 it says error, I need an nvidia GPU. Yet I have one, I don't see it in the device manager either, just the intel HD 4600 graphics.
Update on pics (above) the white MSI "converter" plugs into the top horizontal blue bar out of the two shown above. However, when I plug my monitor into it, it gets nothing (akin to be unplugged).
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The monitor plug you want to use is that first blue plug to the left of the yellow LAN cable. Once you have your monitor plugged there reboot your system and hit DEL to get into your BIOS. When the BIOS loads click on Advanced to enter the advanced menu. On the Advanced page scroll down to where it says Integrated Graphics Configuration. If the setting says IGD (which from what you have said it will) change it to PEG (PCI-Express Graphics Device). Hit F10 to save and exit.
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Alright guys I got everything working due to the information that you guys gave me. I took it out, put it back in, went into bios and it simply worked. I restarted the computer to make sure nothing was wrong, went into device manager, and everything is working fine now! Adapter is working (using it now) and graphics card is now on the 660 instead of the dedicated (which got my a constant 60fps anyways in AH).
Thank you guys for all your help with this!
:salute
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Hurrah! :aok